Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Senior Principal Engineer, Software Engineering

Company: Saviynt

Location: Other US Location

Posted Feb 02, 2025

Saviynt is a high-growth Platform as a Service company specializing in Identity Authority. They offer an Enterprise Identity Cloud that provides unparalleled visibility, control, and intelligence to defend against threats while empowering users with right-time, right-level access. The company is seeking a Principal Engineer with 10+ years of experience in Java/J2EE technologies, proficiency in RDBMS, and a proven track record of working with cross-functional teams. Saviynt values technical excellence, innovation, and a welcoming work environment.

Customer Success Manager II, International

Company: Imprivata

Location: Other US Location

Posted Feb 02, 2025

Imprivata is seeking a Customer Success Manager II for a hybrid role based in Uxbridge, England. The CSM will engage with small and medium-sized customers, ensuring optimal value realization of Imprivata solutions. They will work cross-functionally, addressing customer satisfaction issues and driving strategic initiatives. The ideal candidate will have a Bachelor's degree, 23+ years of Customer Success Management experience, and strong technical understanding. Fluency in French and English, experience in cybersecurity access management, and healthcare partner ecosystem knowledge are desired. Imprivata offers a top-notch work environment, developmental opportunities, and a competitive rewards package.

Customer Support Specialist

Company: Juro

Location: Other US Location

Posted Feb 02, 2025

Juro is seeking a Senior Customer Support Specialist to join their team. The role involves providing excellent support, being a trusted advisor, and identifying opportunities to improve Juro's products and services. The ideal candidate has 12-18 months of experience in a dedicated support role, has worked with targets, and ideally has experience in a high-growth B2B SaaS company. Juro is committed to building a diverse team and offers a choice-first work approach. The company's mission is to help the world agree faster by making legal contracts frictionless, collaborative, and accessible.

Assistant to the CEO (Dubai)

Company: Miratech

Location: Other US Location

Posted Feb 02, 2025

Miratech, a global IT services and consulting company, is seeking an Assistant for their CEO based in Dubai. The role involves managing communications, providing comprehensive support, handling complex tasks, and collaborating in a multicultural environment. The ideal candidate should be independent, multitasking, have advanced communication skills, a problem-solving mindset, and a reliable track record. Miratech offers a relocation package, professional growth, a supportive work culture, and access to cutting-edge tools.

Engineering Team Lead

Company: Juro

Location: Other US Location

Posted Feb 02, 2025

Juro is seeking an Engineering Team Lead with a strong track record in leading and mentoring engineering teams, fostering collaboration, and delivering high-quality features using TypeScript, JavaScript, React, and Node.js. The role involves working closely with cross-functional teams, including Product Design and QA. Juro aims to become the go-to platform for agreeing and managing contracts globally, leveraging AI for automation. The company values mentoring, caring, autonomy, and focus on results. The position offers a competitive salary, flexible work arrangements, and the opportunity to contribute to a mission-driven organization.

Project Engineer stow Belgium

Company: stow Group

Location: Other US Location

Posted Feb 02, 2025

Stow is a leading supplier of storage solutions, specializing in racking systems and mezzanine structures. The project engineer role involves developing cost prices, designs, and warehouse arrangements, with responsibilities including stability calculations, component composition, and technical support to sales. The ideal candidate should have an engineering degree, proficiency in AutoCAD, and knowledge of stability and strength calculations. The company offers an intensive training program and a collaborative work environment.

HR Process Consultant-ServiceNow

Company: Cargill

Location: Other US Location

Posted Feb 02, 2025

Cargill is seeking an HR Process Consultant for ServiceNow to maintain, integrate, and implement software applications. The role involves developing and recommending improvements to application support processes, performing moderately complex software application testing, and providing quality assurance, configuration, installation, and support. The ideal candidate will have a Bachelor's degree or equivalent experience in HR, Business, IT, or related fields, with 2-4 years of experience in ServiceNow HRSD. Advanced Excel and analysis skills, as well as excellent written and verbal communication skills, are required. Preferred qualifications include certifications in Lean Six Sigma ServiceNow or similar, knowledge of HR processes aligned with ServiceNow HRSD solutions, and experience in Power BI, Agile methodologies, and global cross-functional environments.

Project Engineer

Company: stow Group

Location: Other US Location

Posted Feb 02, 2025

Stow, a leading supplier of storage solutions, is seeking a Project Engineer. The role involves developing cost prices, designs, and optimal warehouse arrangements. The engineer will act as a liaison between the Senior Project Engineer, Stow subsidiaries, and Work Preparation. Key responsibilities include warehouse lay outing, stability calculations, and technical support to sales. The ideal candidate should have a Master or Bachelor in Engineering, be proficient in Dutch and English, and have knowledge of stability and strength calculations, AutoCAD, and be a team player.

Technical Account Manager

Company: Cash App

Location: Other US Location

Posted Feb 02, 2025

Block is seeking a Mandarin-speaking Technical Account Manager to collaborate with merchant and agency partners, delivering world-class service and technical excellence. The role involves maintaining long-term relationships, resolving technical issues, and providing education on new and existing features. The ideal candidate will have fluency in Mandarin and English, ecommerce experience, and technical skills in HTML, CSS, JavaScript, SQL, and API concepts. They will also have experience in project management, stakeholder management, and problem-solving.

Sr. Systems Engineer - Must Reside in Louisiana or Mississippi*

Company: Extreme Networks

Location: Other US Location

Posted Feb 02, 2025

Extreme Networks, a global leader in networking solutions, is seeking a Systems Engineer with extensive experience in networking technologies. The role involves supporting the Sales Account Executive team, presenting Proof of Concepts, contributing to design planning and implementation, and providing consultative support for presales partners and customers. The ideal candidate should have a strong background in security design features, excellent communication skills, and the ability to manage complex customer interactions. The company is committed to diversity and inclusion, and offers competitive compensation and benefits.

[NCL] Full-stack Software Engineer (Java + Angular)

Company: Software Mind

Location: Other US Location

Posted Feb 02, 2025

Software Mind is a global company that develops transformative solutions using emerging technologies. They are seeking a Java developer with at least 3 years of experience and Angular knowledge to work on improving the real estate tax payment process. The role involves developing new functionalities, creating product architecture, conducting technical analysis, performing code reviews, and supporting the development team. The company offers flexible employment, remote work, international projects, language classes, internal and external training, private healthcare, a multisport card, and wellbeing initiatives.

Customer Onboarding Manager (Hybrid Remote Policy)

Company: Brevo

Location: Other US Location

Posted Feb 02, 2025

Brevo, a leading CRM suite, is seeking an Onboarding Manager to ensure enterprise customers maximize their platform usage. The role involves client onboarding, project management, and enabling knowledge and processes. The ideal candidate should be fluent in French and English, have at least 3 years of relevant experience, and possess strong communication and technical skills. Brevo offers a unique opportunity in a hypergrowth environment, flexible working hours, and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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