Technical Support Jobs in Remote

386,698 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Technical Program Manager

Company: Figma

Location: Remote

Posted Nov 08, 2025

Figma is seeking an experienced Technical Program Manager (TPM) to join their Technology Services team. The TPM will partner with various teams to lead cross-functional programs, ensure alignment, and drive project success. The role requires 8+ years of program and project management experience, technical expertise, and strong collaboration skills. Figma offers a competitive compensation package and benefits.

Senior Solutions Architect

Company: ExtraHop

Location: Remote

Posted Nov 08, 2025

The Solutions Architecture team at ExtraHop focuses on customer success and outcomes rather than billable hours. The team tackles complex business and technology problems across various industries and technologies. The role of a Solutions Architect involves advanced GUI and trigger script development, understanding networking and application design, analyzing customer network topologies, creating technical assets, conducting root cause analysis, developing custom tools, and conducting learning sessions with customers.

SDR / Cold Caller - English Speaking

Company: Talent Hackers

Location: Remote

Posted Nov 08, 2025

The job posting is for a Sales Development Representative (SDR) Cold Caller role. The position involves cold calling, email outreach, and lead qualification to generate new business opportunities and build a strong sales pipeline. The ideal candidate should have 3+ years of experience in phone outreach, experience using Dialpad, and demonstrated success in achieving sales quotas. The role requires strong communication skills and proficiency in using tools like HubSpot for contact and pipeline management.

Head of eCommerce & Marketplace Manager - Consumer Packaged Goods

Company: Pearl West

Location: Remote

Posted Nov 08, 2025

Pearl West is a high-growth company that owns and scales brands across Amazon and TikTok Shops. They are hiring a Marketplace Manager to drive revenue growth by optimizing listings, paid media, and inventory coordination. The role requires experience scaling marketplace revenue, understanding platform algorithms, and strong analytical and communication skills.

Business Development Representative - RethinkBH

Company: RethinkFirst

Location: Remote

Posted Nov 08, 2025

Rethink is seeking motivated individuals to join their sales team to support the growth of their behavioral health division. The role involves managing outbound lead flow, generating sales opportunities, collaborating with the sales team, and documenting customer records. The ideal candidate has experience in ABA, excellent communication skills, and a results-oriented mindset.

Paid Media & Data Analyst

Company: Talent Hackers

Location: Remote

Posted Nov 08, 2025

The job posting is for a highly analytical Data & Marketing Operations Analyst to support digital marketing and sales initiatives. The role involves gathering and analyzing data, identifying trends, optimizing campaign performance across SMS, email, and ads platforms. The ideal candidate should have 5+ years of data analysis experience, preferably in digital marketing, and intermediate/advanced capabilities in Excel and/or Google Sheets.

Executive Support/Office Manager

Company: Level Workforce

Location: Remote

Posted Nov 08, 2025

Level Workforce LLC is an innovative consulting agency dedicated to empowering businesses across construction, real estate, and finance. They offer tailored solutions, strategic guidance, and a client-first approach. The company emphasizes operational excellence and provides opportunities for professionals to grow their consulting practices with flexible schedules and scalable income potential.

Graphic Designer – D2C Ecommerce

Company: Talent Hackers

Location: Remote

Posted Nov 08, 2025

This job posting outlines a Graphic Designer role focused on creating performance-driven visual assets across digital channels to support conversion goals and brand identity. Responsibilities include designing graphics for platforms like Amazon and Shopify, collaborating with cross-functional teams, and optimizing creatives based on data. The position requires 3+ years of experience with Adobe tools and conversion-driven design principles, while offering remote work flexibility and opportunities for growth.

Chief Operating Officer

Company: Jacq Bennett Consulting

Location: Remote

Posted Nov 08, 2025

Watershed Advisors is seeking a Chief Operating Officer to lead the company's next phase of growth. The COO will partner with the CEO and President to build strategy, oversee operations, and foster a high-performance culture. The role requires 5+ years of operational leadership experience and a strategic mindset.

Director of Regulatory Affairs

Company: OPIS s.r.l.

Location: Remote

Posted Nov 08, 2025

OPIS is seeking a Director of Regulatory Affairs to lead regulatory strategies for product development and approval across international markets. The role involves acting as a trusted advisor, managing relationships with regulatory authorities, overseeing meetings, reviewing key documents, supporting business development, and staying updated on global regulatory frameworks. OPIS offers a competitive salary and benefits package, and values growth, innovation, and customer success.

Senior Revenue Accountant

Company: Netwrix

Location: Remote

Posted Nov 08, 2025

Netwrix is seeking a Senior Revenue Accountant to join their Corporate Accounting Revenue team. The role involves collaborating with cross-functional departments, preparing revenue checklists, supporting monthly financial close, driving process improvement, and performing ad-hoc projects. The ideal candidate should have a BABS degree in Accounting or Finance, 4+ years of experience in a public accounting firm or a publicly traded high-tech organization, and working knowledge of US GAAP with a focus on revenue recognition under ASC 606.

Full-Stack Developer / Shopify Expert (eCommerce CRO Focus)

Company: Pearl West

Location: Remote

Posted Nov 08, 2025

Pearl West is seeking a driven, results-focused FullStack Developer with Shopify expertise to optimize their high-traffic Shopify stores. The role involves identifying and implementing improvements to boost conversion rates, site speed, and customer experience. The position is remote, with a focus on proactive testing, optimization, and collaboration with cross-functional teams.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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