Technical Support Jobs in Remote

386,698 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Product Sales Executive - Digital Twin - Remote

Company: Ansys

Location: Seattle, WA / Remote

Posted Feb 03, 2025

VP, Finance

Company: SmartBug Media

Location: Remote

Posted Feb 03, 2025

SmartBug Media, a globally recognized digital agency, is seeking a Vice President of Finance with 10-15 years of accounting and finance experience. The role involves overseeing financial and accounting aspects, developing financial strategies, and leading a global finance team. The ideal candidate should have a strong GAAP foundation, excel skills, and excellent communication abilities. The position operates in a remote environment with occasional long hours and weekend work. The company is known for its exceptional work culture, having made the Inc 5000 list seven times and the Adweek 100 four years running.

MANAGER SALES, NEW LOGO

Company: UKG

Location: Gunnison, CO / Remote

Posted Feb 03, 2025

Senior Financial Controller

Company: BorderlessMind

Location: Remote

Posted Feb 03, 2025

ISHIR, a digital innovation and enterprise AI services provider, is seeking an experienced Financial Controller with 10-25 years of accounting expertise. The role involves managing financial operations for companies with $20M-$50M in revenue, overseeing all accounting functions except AR and AP, and leading AR and AP specialists. Familiarity with Great Plains software is a plus. The company offers advanced training, opportunities for real business solutions, and an entrepreneurial work environment.

Outage Manager

Company: GE Vernova

Location: Boston, MA / Remote

Posted Feb 03, 2025

Google Presales Solutions Architect

Company: TTEC Digital

Location: Remote

Posted Feb 03, 2025

TTEC Digital is seeking a highly skilled Presales Solutions Architect with expertise in Google Customer Engagement Suite, Google CCAI, Google CCaaS, and other leading CCaaS platforms. The ideal candidate will collaborate with sales teams, conduct product demonstrations, and develop comprehensive responses to RFPs. They will architect scalable, secure, and cost-efficient solutions, and maintain deep technical knowledge of Google Customer Engagement Suite, Google CCAI, Google CCaaS, GCP, and competitive CCaaS platforms. The role requires exceptional communication skills, business acumen, and the ability to deliver technical solutions that address customer challenges effectively.

Senior Wireless Engineer

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Feb 03, 2025

Biotech Deals, Reporter

Company: Axios

Location: Remote

Posted Feb 03, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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