Technical Support Jobs in Remote

386,698 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Money Systems Operations Lead

Company: Robinhood

Location: Denver, CO / Remote

Posted Feb 03, 2025

Supplier and Third Party Distributor Quality Engineer Consultant

Company: RQM+

Location: Remote

Posted Feb 03, 2025

RQM+ is a leading MedTech service provider with a global team of regulatory and quality experts. They offer comprehensive services including clinical trials, lab services, and reimbursement support for medical devices, digital therapeutics, and diagnostics. RQM+ works with top medical device manufacturers and IVD companies. The Supplier and Third Party Distributor TPD Quality Engineer role involves leading supplier and internal audits, qualifying new suppliers, evaluating supplier changes, and negotiating quality agreement terms. The job requires a Bachelor's degree in a technical discipline, knowledge of medical device regulations, and auditor certification. RQM+ values its employees, offering a rewarding work environment with a focus on work-life balance and a competitive compensation package.

Solution Sales Executive, ITSM Nordics

Company: Atlassian

Location: Amsterdam, Netherlands / Remote

Posted Feb 03, 2025

Technical Sourcing Specialist/Recruiter

Company: WebFX

Location: Remote

Posted Feb 03, 2025

The company is seeking a talent acquisition specialist with 2+ years of experience in sourcing, particularly for developers and engineers. The role involves managing the recruitment cycle, consulting on hiring strategies, and using various tools like Job Boards, Meeting Platforms, and Applicant Tracking Systems. The company values ongoing learning, providing training and resources. They emphasize qualities such as reliability, attention to detail, and the ability to get things done. The working hours are flexible, accommodating different time zones. The company is committed to diversity and inclusion, fostering an environment where underrepresented groups can excel in STEM careers.

Investment Analyst (Kronos Ventures)

Company: Kronos Research

Location: Remote

Posted Feb 03, 2025

Kronos Research, a leading proprietary trading firm, is seeking a motivated Junior Analyst to join their dynamic team in Singapore. The role involves conducting in-depth research on crypto projects, analyzing tokenomics, identifying investment opportunities, performing due diligence, and preparing investment reports. The ideal candidate should possess strong analytical abilities, proficiency in research techniques, excellent problem-solving skills, and the ability to grasp complex technical concepts.

Senior Cloud Operations Engineer - EUROPE

Company: Centric Software

Location: Remote

Posted Feb 03, 2025

Centric Software is seeking a Senior Cloud Operations Engineer to lead advanced automation development using Pulumi, Terraform, and Ansible. The role involves creating an automation framework, managing cloud infrastructure, and collaborating with development and DevOps teams. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 8+ years of cloud operations experience, and expertise in Python, Ansible, and cloud platforms like AWS, Azure, and Google Cloud.

Principal Partner Solutions Architect, Rovo AI

Company: Atlassian

Location: New York, NY / Remote

Posted Feb 03, 2025

Technical Lead - Mainframe/iSeries Operations

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Feb 03, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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