Technical Support Jobs in Remote

386,698 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Talent Acquisition Intern Coordinator

Company: Leidos

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Supplier Quality Engineer-Europe Fly-Away

Company: RTX

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse
revolutionize mental healthcare clinically validated technology leading provider of mental health services

Senior Product Marketing Manager, Customer Success

Company: Spring Health

Location: Remote

Posted Feb 03, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. The company aims to revolutionize mental healthcare by removing barriers and offering tailored solutions, including therapy, coaching, and medication. Spring Health has raised capital from prominent investors, reaching a valuation of $33 billion. The Senior Product Marketing Manager Customer Success role involves strategic alignment, messaging, cross-functional collaboration, market research, content development, and performance analysis to drive upsell and renewal goals.

View Details Apply on BuiltIn

Sr Proposal Associate

Company: Labcorp

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Actuarial Analyst

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Principal Supplier Quality Engineer -International

Company: RTX

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Release Manager 1

Company: Enterprise Mobility

Location: St. Louis, MO / Remote

Posted Feb 03, 2025

View Details Apply on The Muse
revolutionize mental healthcare clinically validated technology leading provider of mental health services

Senior Product Marketing Manager, Customer Experience and SpringWorks

Company: Spring Health

Location: Remote

Posted Feb 03, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. Their innovative platform has generated a net positive ROI for employers, and they've raised capital from prominent investors, reaching a valuation of $33 billion. The Senior Product Marketing Manager Customer Experience will play a crucial role in shaping and communicating the company's core messaging and positioning, collaborating with cross-functional teams and conducting market research to inform product positioning and go-to-market strategies.

View Details Apply on BuiltIn

IT Project Manager 2

Company: Enterprise Mobility

Location: St. Louis, MO / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Account Executive, Enterprise, Expansion

Company: Smartsheet

Location: Sydney, Australia / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Full Stack Web Developer

Company: Abnormal Security

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

A&H Group Health Mid-Market Sales Executive - Houston

Company: Allstate

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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