Technical Support Jobs in Remote

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Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Sr Software Eng I

Company: CDW

Location: Remote

Posted Feb 02, 2025

CDW, a leading technology solutions provider, is seeking a highly skilled and experienced Workday Payroll Time Tracking Absence Functional Resource. The ideal candidate will lead the implementation and configuration of Workday Payroll modules, optimize payroll processes, maintain data integrity, collaborate with stakeholders, provide training and support, ensure compliance, and drive continuous improvement. The role requires a Bachelor's degree, 5-9 years of Workday Payroll experience, proficiency in Workday HCM and Payroll modules, strong understanding of payroll processes, data management, and reporting, excellent communication skills, and problem-solving abilities. The pay range is $99,000 - $146,800, with an annual bonus target of 10%. CDW offers a culture that values relationships, expertise, and the CDW Way, with opportunities for career growth and diverse perspectives.

Programmatic Account Manager, Texas

Company: StackAdapt

Location: Remote

Posted Feb 01, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. The company is seeking a candidate with 3+ years of experience in Real Time Bidding (RTB) and programmatic expertise to manage client relationships, design campaign strategies, and optimize campaign performance. The role involves working closely with cross-functional teams, providing regular reporting, and identifying upselling opportunities. StackAdapt offers a competitive salary, comprehensive benefits, and a supportive work culture.

CRM Coordinator

Company: CSC Generation

Location: Remote

Posted Feb 01, 2025

Sur La Table, a leading provider of premium kitchen and table goods, is seeking a CRM Coordinator. The role involves leading email and SMS campaigns, collaborating with brand marketing teams, and providing insights for business needs. The ideal candidate will have 13 years of CRM experience, knowledge of email and SMS analytics tools, and retail experience. The company offers competitive compensation, benefits, and a positive work environment.

Chief of Staff

Company: Pennylane

Location: Remote

Posted Feb 02, 2025

Pennylane, a rapidly growing Fintech in France, is seeking a Chief of Staff to facilitate strategic initiatives and optimize processes. The role involves strategic planning, executive operations, cross-functional leadership, and organizational effectiveness. Pennylane offers a competitive compensation package, company shares, remote work options, and a commitment to diversity and inclusion. The company aims to become the most beloved financial Operating System of French SMEs and soon European ones, helping entrepreneurs manage accounting and finance tasks.

Full Stack Engineer II - Creator Engagement

Company: Teachable

Location: Remote

Posted Feb 02, 2025

Teachable is a global platform trusted by creators and educators worldwide to grow their impact and income. It offers digital learning products, including online courses, communities, memberships, and downloads. Teachable's ecommerce tools enable creators to maximize their earnings and get paid directly by their audience. The company is now part of the Hotmart portfolio, which has helped creators earn over $10 billion. Teachable is seeking a Full Stack Engineer to join the Creator Engagement pod, focusing on enabling returning creators to expand their offerings. The role involves writing secure, efficient, and high-quality code, developing scalable and reusable code, identifying areas for improvement, and communicating effectively with team members and stakeholders.

Associate Staff Engineer, ERP Netsuite (Technical consultant)

Company: Nagarro

Location: Remote

Posted Feb 01, 2025

Nagarro is a global Digital Product Engineering company with over 18,000 experts across 36 countries. They are seeking a NetSuite Technical Development expert with 5+ years of experience, proficient in SuiteScript 20, SuiteBuilder, SuiteFlow, SuiteAnalytics, SuiteTalk, and SuiteScripts. The role involves writing quality code, understanding functional requirements, leading UAT and production roll-outs, and troubleshooting complex bugs. A Bachelor's or Master's degree in Computer Science, Information Technology, or a related field is required.

Neuroscience Health and Science Professional - Pensacola, FL

Company: Pfizer

Location: Remote

Posted Feb 01, 2025

Pfizer is a global leader in the biopharmaceutical industry, committed to delivering safe and effective products to patients. The Neuroscience Health & Science Professional (HSP) role involves driving sales, engaging with customers, and developing strategies to manage business. The ideal candidate should possess strong sales, marketing, and customer engagement skills, with a background in healthcare or scientific roles. Pfizer offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Project Manager

Company: Miratech

Location: Remote

Posted Feb 02, 2025

Miratech, a global IT services and consulting company, is seeking a highly skilled Project Manager with 2+ years of experience in project management, preferably with a background in contact center solutions. The role involves overseeing projects in the CX domain, managing resources, budget, and risks, and leading a project team. The company offers a culture of Relentless Performance, competitive pay and benefits, work from anywhere flexibility, professional development opportunities, global impact projects, and a welcoming multicultural environment. Miratech is an equal opportunity employer.

CRM Coordinator

Company: CSC Generation

Location: Remote

Posted Feb 01, 2025

Sur La Table, a leading provider of premium kitchen and table goods, is seeking a CRM Coordinator. The role involves leading email and SMS campaigns, collaborating with brand marketing teams, and providing insights for business needs. The ideal candidate will have 13 years of CRM experience, knowledge of email and SMS analytics tools, and retail experience. The company offers a positive work environment with benefits including PTO, health insurance, and employee discounts.

Sr Enterprise Architect II

Company: CDW

Location: Remote

Posted Feb 01, 2025

CDW is a leading technology solutions provider seeking an Enterprise Architect with a Bachelor's degree and 7+ years of IT experience or 11+ years of IT experience. The role involves developing and maintaining enterprise architecture frameworks, providing consultative services, leading vendor selection, and driving innovation initiatives. The ideal candidate will have experience in large-complex technical efforts, proven track record of driving innovation, and strong technical leadership skills. CDW offers a competitive salary range of $133,000 - $185,000 depending on experience and skill set, along with a positive work culture and opportunities for career growth.

Retail/eCommerce Specialist (Remote)

Company: Golden Hippo

Location: Remote

Posted Feb 02, 2025

Golden Hippo, an employee-owned, vertically-integrated builder of popular health and wellness brands, is seeking a Retail eCommerce Specialist. The role involves managing and optimizing the company's presence on Amazon, including store operations, inventory, pricing strategies, performance analysis, marketing campaigns, customer service, and policy compliance. The Specialist will also conduct market research for global expansion and collaborate with cross-functional teams to drive the success of the company's growing Amazon business. The ideal candidate will have a Bachelor's degree in business, marketing, or a related field, profound expertise in brand and product development on Amazon, and a demonstrated ability to take ownership of tasks. The company offers comprehensive healthcare coverage, charity sponsorships, 401k matching, paid sick and mental health days, professional development opportunities, tuition reimbursement, and more. The base salary range is $54,600 - $72,800, plus annual and monthly KPI bonus potential.

Program Manager, Training & Enablement

Company: brightwheel

Location: Remote

Posted Feb 01, 2025

Brightwheel, a globally trusted technology brand in early education, aims to provide high-quality education for every child by enabling teachers to spend more time with students, engaging parents, and supporting small businesses in the $175 billion early education market. The company is seeking a Program Manager for Training & Enablement, who will establish and expand the GrowthUpsell enablement function, develop comprehensive training curriculum, and utilize data analysis to improve performance metrics. The ideal candidate will have 35 years of experience in high-growth tech environments, expertise in various learning methodologies, and strong data analysis skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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