Technical Support Jobs in Remote

386,989 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Sr I Technical Support Representative (US Remote)

Company: Motorola Solutions

Location: Remote

Posted Jan 31, 2025

Motorola Solutions, through its subsidiary Rave Mobile Safety, is seeking a Technical Support Engineer with 3+ years of experience in enterprise SaaS platforms. The role involves troubleshooting and guiding customers on Rave's suite of notification software products, managing time and expectations, conducting training, and participating in on-call rotations. The company offers competitive benefits, including a base salary range of $48,500 to $80,900 USD, and promotes a people-first and community-focused culture.

Junior Buyer (Contract)

Company: Mercedes-Benz Research & Development North America, Inc.

Location: Remote

Posted Jan 31, 2025

The job posting is for a full-time contract position in procurement. The role involves supporting company-wide procurement processes, participating in negotiations, maintaining supplier relationships, and ensuring compliance with purchasing guidelines. Key responsibilities include processing purchase requisitions, leading the RFQ process, selecting qualified suppliers, executing purchase agreements, collaborating with internal customers, identifying cost savings opportunities, and contributing to process improvement goals. The minimum qualifications include a Bachelor's degree in Business Administration or Supply Chain Management, 3 years of experience, and 12 years of experience in purchasing or a related field. Strong communication, analytical, problem-solving, and negotiation skills are required. Familiarity with SAP is preferred but not mandatory. The starting pay will be determined based on various factors, with the current salary range being $35hr to $38hr.

Lead Product Designer

Company: SQUIRE

Location: Remote

Posted Jan 31, 2025

SQUIRE is a leading business management system for barbershop owners, offering custom-branded tools, resources, and guidance to help attract and retain customers, manage operations, and increase revenue. Founded in 2015, SQUIRE is trusted by barbers in over 4000 shops across more than a thousand cities worldwide. The company supports shop owners in bridging the gap between their personal craft and business goals. As a Lead Product Designer at SQUIRE, you will work closely with leadership to define and maintain design vision, partner with outside teams for innovation, and ensure design consistency across products. You will tackle complex workflows, establish scalable systems, mentor junior designers, and provide guidance to cross-functional teams. SQUIRE offers a competitive base salary, stock grant, comprehensive benefits, and a supportive work environment.

(US) Sr. Project Manager, Marketing

Company: PointClickCare

Location: Remote

Posted Jan 31, 2025

PointClickCare is a leading North American healthcare technology platform, recognized for its cloud-based software and vibrant culture. The company offers a wealth of opportunities and empowers employees to advance their careers while engaging in meaningful work. The Sr Project Manager role involves coordinating cross-functional teams for complex projects, managing company programs, and contributing to the development of project management processes. Key responsibilities include leading project lifecycles, acting as a key contact for internal stakeholders, conducting research and planning activities, and contributing to the continuous improvement of project management strategies. Qualifications include a degree in project management or a related field, 7+ years of experience, in-depth knowledge of project management tools, and experience in risk and change management.

Cloud Software Architect

Company: MasterControl

Location: Remote

Posted Jan 31, 2025

MasterControl is seeking a skilled Cloud Software Architect to lead the design and development of cloud-native SaaS applications. The ideal candidate should have deep expertise in software architecture, cloud-native application design, microservices, API integration, and scalable software patterns. The role involves partnering with other architects, providing technical leadership, and collaborating with development teams to translate business requirements into complex cloud solutions. The position requires hands-on software engineering experience and a strong understanding of software engineering best practices, CICD pipelines, and DevOps collaboration in cloud environments.

Senior Accountant

Company: Bluesight, the Medication Intelligence Company

Location: Remote

Posted Jan 31, 2025

Bluesight is a high-growth healthcare IT company seeking a Senior Accountant for a remote position in the continental US. The role involves assisting with financial transactions, preparing monthly reports, and managing accounts receivable. The ideal candidate is a detail-oriented, motivated professional with 4+ years of accounting experience, a Bachelor's degree, and proficiency in NetSuite and Microsoft Excel. Bluesight offers a competitive salary, unlimited vacation, generous insurance, a 401k program, and a collaborative culture.

Risk Control Consultant - Construction

Company: CNA

Location: Remote

Posted Jan 31, 2025

The job description outlines a role in a company that values its employees' growth and contributions. The individual will be responsible for risk control assessment, evaluation, and technical support on complex issues. They will be recognized as a technical expert in their field and work with broad limits of authority, requiring a high degree of technical complexity and coordination. The role involves performing workplace risk evaluations, providing risk assessment information for underwriting, and developing customized risk control strategies. The employee will also build relationships with internal and external partners, provide education and training, and potentially identify opportunities for new products and services. The job requires advanced technical and product-specific expertise, strong communication and negotiation skills, and the ability to work with ambiguous situations and issues.

Strategy & Operations Manager

Company: Nash

Location: Remote

Posted Jan 31, 2025

Nash, a Silicon Valley-based company founded in 2021, offers advanced last-mile logistics solutions to global enterprises. The company is seeking a strategy and operations professional to drive growth and operational excellence in the Asia Pacific region. Key responsibilities include regional expansion, managing carrier and provider partnerships, and providing strategic and operational support. The ideal candidate should have strategic thinking, operational expertise, relationship-building skills, and be data-driven. Nash is a well-funded scale-up with a fully remote culture, competitive compensation, and flexible paid time off.

Senior Sales Engineer - Customer Success

Company: Arctic Wolf

Location: Remote

Posted Jan 31, 2025

Arctic Wolf is a global leader in security operations, offering a cloud-native platform to mitigate cyber risks. The company's platform, Arctic Wolf Security Operations Cloud, analyzes trillions of security events weekly to provide automated threat detection and response. The Customer Success Senior Sales Engineer role involves providing technical expertise, understanding customer environments, and demonstrating the business value of Arctic Wolf solutions. Key skills include in-depth knowledge of infrastructure components, security tools, and excellent communication abilities. The company offers a collaborative work environment, competitive compensation, and benefits, including annual leave, medical insurance, and pension. Preferred qualifications include security certifications and extensive experience in enterprise IT systems design.

Software Engineer II (Frontend/Full stack)

Company: Scribd

Location: Remote

Posted Jan 31, 2025

Scribd is seeking a Software Engineer to join their Growth team. The role involves working on frontend-focused projects and fullstack development, with a focus on creating high-quality, scalable, and maintainable solutions. The ideal candidate should have 4+ years of professional software development experience, proficiency in JavaScript and React, and familiarity with Ruby on Rails. Key responsibilities include building intuitive, performant user interfaces, ensuring scalability, testability, and maintainability, collaborating across teams, and proposing innovative solutions to technical challenges. Scribd offers a competitive salary, comprehensive benefits, and a flexible work environment.

Senior Channel Sales Manager (IR, MSP & Cyber Insurance Partners)

Company: Red Canary

Location: Remote

Posted Jan 31, 2025

The job posting is for a Senior Channel Sales Manager role at Red Canary, focusing on IR MSP and cyber insurance partners in North America. The role involves developing and executing a go-to-market strategy, driving alignment with partner initiatives, managing co-sales and co-marketing efforts, and recruiting new partners. The ideal candidate should have 3+ years of experience in cybersecurity, 5+ years in the channel partner ecosystem, and strong relationships with key partners. The base salary ranges from $155,400 to $172,900 with an OTE of $222,000 to $247,000, and the role is eligible for a stock option grant.

Multi Location Group Trainer

Company: Dandy

Location: Remote

Posted Jan 31, 2025

Dandy, a venture-backed company, is revolutionizing the dental industry by integrating and simplifying dental practice functions through technology. They are seeking a dedicated Location Clinical Group Trainer with 5+ years of clinical training experience in digital dentistry. The role involves pre-training preparation, logistics, assessing practice readiness, facilitating training sessions, and post-training analysis. The ideal candidate should have operational excellence, strong communication skills, a customer-focused mindset, adaptability, problem-solving abilities, and team collaboration skills. Dandy offers comprehensive employee benefits and is committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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