Technical Support Jobs in Remote

386,989 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Python SDK Engineer

Company: Scaled Cognition

Location: Remote

Posted Jan 31, 2025

Scaled Cognition is seeking a Python SDK Engineer to collaborate with their research team, maintain and develop an LLM-focused library, and drive continuous improvement efforts. The ideal candidate will have a proven track record in architecting complex Python software, be proficient in Python, and have experience with libraries and tooling in the LLM and AIML ecosystem.

Associate Software Engineer

Company: SageSure

Location: Remote

Posted Jan 31, 2025

SageSure, a leading company in catastrophe-exposed property insurance, is seeking an Associate Software Engineer. The role involves developing a broad understanding of SageSure applications, working on cross-functional teams, and collaborating with various engineering teams to build feature-rich user experiences. The ideal candidate should possess or be on track to obtain a Bachelor's degree in Computer Science or a related field, and have experience with general-purpose or frontend programming languages. SageSure offers a collaborative and rewarding environment, with a focus on continuous learning and professional development. The company is committed to diversity and inclusion, and provides generous benefits and perks.

Customer Success Tier 2

Company: PracticeTek

Location: Remote

Posted Jan 31, 2025

PracticeTek is a well-established healthcare technology company offering comprehensive software solutions to various clinics. The company empowers healthcare professionals to enhance patient care through innovative and user-friendly technology. The Customer Success Department plays a crucial role in assisting customers with software-related issues, collaborating with different departments to ensure optimal software functionality. The Tier 2 role in this department is designed for individuals with a strong technical background, who can troubleshoot complex issues and work closely with other support teams. The position offers opportunities for growth, a positive work environment, and a chance to make a significant impact on the healthcare industry.

Territory Manager (Pacific Northwest)

Company: LogicGate

Location: Remote

Posted Jan 31, 2025

LogicGate, a modern risk management platform founded in 2015, is seeking a Territory Manager for the Pacific Northwest Territory. The role involves strategically developing a territory plan, generating new business pipelines, and delivering world-class customer service. The company values diversity, inclusivity, and employee growth, offering competitive rewards packages and a flexible work environment. The ideal candidate has 3+ years of SaaS sales experience, a proven track record of exceeding quotas, and passion for the GRC landscape.

Senior Software Engineer - Backend

Company: Redox

Location: Remote

Posted Jan 31, 2025

Redox is a healthcare company that aims to revolutionize the industry by providing a full-service integration platform for secure and efficient data exchange. The company's transaction processing team is composed of passionate individuals who enjoy solving complex problems at scale. They are seeking a software engineer with 5+ years of experience in backend engineering, API development, and database management. The ideal candidate should have experience with TEFCA implementation or similar healthcare data standards, and be familiar with a CICD pipeline and continuous release processes in a cloud-based environment. Redox values individual growth and learning, context over control, confidence and safety over speed, ownership of outcomes over neatly-defined work, and team productivity over individual productivity.

Marketing Specialist - Wellbeing

Company: PracticeTek

Location: Remote

Posted Jan 31, 2025

PracticeTek, a large healthcare technology company, offers comprehensive software solutions for various clinics. The Marketing Department, a primary growth engine, seeks a Marketing Specialist to execute marketing campaigns, maintain analytics dashboards, support product launches, and manage marketing collateral. The role is remote-eligible and requires a Bachelor's degree, 2 years of marketing experience, strong analytical skills, excellent communication abilities, and proficiency in Microsoft Office and marketing automation tools.

2025 Summer Immersion Program, Lead Teaching Assistant

Company: Girls Who Code

Location: Remote

Posted Jan 31, 2025

Girls Who Code is recruiting Lead Teaching Assistants for their 2025 virtual Summer Immersion Program. The program aims to educate, inspire, and equip high school girls and nonbinary students with coding and computational thinking skills. The virtual program offers synchronous and asynchronous instruction, along with college and career exploration opportunities. Lead Teaching Assistants will support instructors, maintain an engaging virtual classroom, and collaborate with the teaching team to create a positive learning environment. Applicants must be 18 years or older, have a declared or intended BA or BS in computer science, and have experience with at least one programming language. Previous teaching experience is preferred. The program requires a commitment to both rounds of teaching, including Week Zero preparation and in-program work time.

Full-Time Mental Health Provider (PsyPact)

Company: Spring Health

Location: Remote

Posted Jan 31, 2025

Spring Health is a mental healthcare provider aiming to revolutionize the industry by removing barriers to care. They offer Precision Mental Healthcare, tailored to individual needs, and have partnerships with over 450 companies. Their innovative platform has generated a net positive ROI for employers. As a full-time mental health provider, you would deliver virtual counseling sessions, respond to crises, and maintain confidentiality. Requirements include an unrestricted psychotherapy license, telehealth competency, and experience in evidence-based modalities. The target salary is $70,000-$75,000, with opportunities for bonuses. Spring Health offers a robust benefits package, including medical coverage, parental leave, and professional development reimbursement.

Senior Content Marketing Manager

Company: ActiveCampaign

Location: Remote

Posted Jan 31, 2025

ActiveCampaign is seeking a Senior Content Marketing Manager with 8+ years of marketing experience, 5+ in content marketing, preferably in a high-growth environment. The role involves creating various types of content, collaborating with cross-functional teams, and contributing to organic growth and SEO initiatives. The company offers comprehensive benefits, including health and wellness, open paid time off, generous 401k matching, and professional development resources. ActiveCampaign is an equal opportunity employer with a diverse and inclusive culture.

Account Director/Senior Account Director (U.S.)

Company: Bounteous

Location: Remote

Posted Jan 31, 2025

Bounteous is a leading digital transformation consultancy, offering end-to-end solutions in strategy, analytics, digital engineering, cloud, data, AI, experience design, and marketing. They are expanding their Client Service team and seeking an experienced Account Director to build relationships, encourage client reliance on their products and services, and drive business success. The role involves protecting and growing client accounts, developing strategic account management plans, and leading new Statement of Work kickoff and customer onboarding processes. Preferred qualifications include a BA/BS degree, 7+ years of client service experience, excellent communication skills, and the ability to manage multiple projects. Bounteous is committed to promoting an inclusive environment and is an equal opportunity employer.

Forward Deployed Engineer

Company: Vannevar Labs

Location: Remote

Posted Jan 31, 2025

Vannevar Labs, a tech company founded in 2019, is seeking a Full Stack Developer with 4+ years of experience to join their Mission team. The role involves engineering software solutions, working with large-scale datasets, collaborating with interdisciplinary teams, and traveling up to 20% of the time to meet with mission owners. The company supports various US service branches, combatant commands, partner nations, and the intelligence community. They offer competitive benefits including health, dental, vision insurance, 100% remote work, 401k matching, mental health benefits, flexible work environment, pet and child care reimbursement during travel, unlimited PTO, and a salary range of $135,000 - $205,000 + equity + 401K match. The company is committed to equal opportunity employment and encourages candidates from all backgrounds to apply.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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