Technical Support Jobs in Remote

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Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Oracle Cloud Procurement Senior Consultant (1481)

Company: Highstreet IT Solutions

Location: Remote

Posted Jan 30, 2025

The text describes a project for implementing Oracle Cloud applications, focusing on procure to pay business processes. The lead role involves functional leadership, design sessions, requirement development, configuration, system integration, and client knowledge transfer. The ideal candidate should have extensive Oracle Cloud experience, at least 7+ years of Oracle experience, and a proven track record in leading Oracle Cloud implementations. The project includes modules like Accounts Payable, Payments, Oracle Procurement Cloud, Requisitions, Purchasing, Sourcing, Supplier Qualifications, Supplier Portal, and Procurement Contracts.

Payroll Consultant

Company: BPM LLP

Location: Remote

Posted Jan 30, 2025

The text describes a highly experienced and versatile payroll professional with expertise in various payroll systems. They enjoy processing ongoing payroll runs and diverse project work such as audits, reconciliations, testing, and process improvements. The individual is a strategic thinker, proactive problem solver, and effective communicator. They are seeking a role that allows them to use their experience and operational payroll knowledge to add value to client projects while maintaining a healthy work-life balance. BPM, the company in question, is a full-service accounting firm known for its people-centered culture, flexible work environment, and commitment to diversity and inclusion. They offer comprehensive assurance, tax, and consulting services globally.

FP&A Manager

Company: The Voleon Group

Location: Remote

Posted Jan 30, 2025

Voleon is a leading technology company in finance, utilizing advanced machine learning techniques. They offer competitive compensation, a supportive work environment, and opportunities for professional growth. The FP&A Manager will own the company's financial model, prepare detailed reports, and collaborate with cross-functional teams. Requirements include 5+ years of experience in FP&A, strong financial modeling skills, and proficiency in Excel and BI tools.

Application Developer

Company: Information Technology Strategies, Inc

Location: Remote

Posted Jan 30, 2025

Information Technology Strategies Inc is a government IT solutions provider seeking an Application Developer with a US Government SECRET IT II Clearance. The role involves consolidating and managing IT Sustainment, Customer Support, and IT Cyber & RMF Management tasks. The candidate will provide direction, guidance, and technical support to application users, support mission-critical Oracle databases and Application Web Site, implement and configure Firewall Rules, conduct WebInspect scans, develop threat models, monitor configurations, perform application log auditing, maintain compliance with Section 508 requirements, and design system architecture diagrams. The company offers competitive benefits and is an Equal Employment Opportunity employer.

Managing Consultant - Finance Transformation (Private Equity)

Company: CrossCountry Consulting

Location: Remote

Posted Jan 30, 2025

This job posting is for a Business Transformation role within a Private Equity practice. The successful candidate will serve as a trusted partner to PE-backed clients, delivering tailored integrated solutions to help them solve challenges and drive value creation. They will work closely with experienced leaders, a dedicated coach, and a collaborative community, contributing beyond client delivery in team development and business development activities. Key responsibilities include creating a diagnostic framework, enhancing the effectiveness of the finance function, identifying and assessing business obstacles, and executing scalable buy-and-build strategies. The ideal candidate will have experience delivering to middle-market Private Equity Sponsors, knowledge of end-to-end Office of CFO FP&A Accounting, and expertise in financial systems and data analytics tools.

Software Engineer III

Company: Signify Health

Location: Remote

Posted Jan 30, 2025

Signify Health is seeking a Software Engineer to develop systems for managing data flow within their infrastructure. The role involves communicating with business leaders, analyzing and manipulating data, and delivering clean code. The ideal candidate should have a Bachelor's degree in Computer Science, strong software engineering fundamentals, and experience with popular programming languages, databases, and cloud-based systems. They should also have experience with big data design, queuing technologies, and metrics logging tools. The company values diversity and inclusion, and offers competitive compensation and benefits.

Business Development and Marketing Coordinator

Company: BPM LLP

Location: Remote

Posted Jan 30, 2025

BPM is an accounting and advisory firm that values caring, community, and innovation. They offer a comprehensive total rewards package, wellbeing resources, professional development opportunities, and flexible work arrangements. The ideal candidate for the Business Development and Marketing Operations Coordinator role is a detail-oriented individual with 4 years of experience in business development, marketing, or project coordination. Key responsibilities include project and traffic management, marketing operations, business development support, and reporting support. Required tools and platforms include Monday.com, social media platforms, reporting tools like GA4, HubSpot, and Salesforce, and Microsoft Office Suite.

Account Executive (US based - 100% Remote)

Company: Manay CPA Accounting & Tax Services

Location: Remote

Posted Jan 30, 2025

Manay CPA is a reputable full-service accounting firm based in Atlanta, GA, with over 20 years of experience. They offer comprehensive accounting and tax solutions to individuals and businesses across all 50 states. Their expertise spans new business formation, accounting, tax, payroll consulting, and human resources. Manay CPA aims to become the most integral partner for entrepreneurs, corporations, startups, and businesses, empowering clients to navigate business complexities and reach their full potential. They have received recognition including the Top 25 Small Business of the Year Award and the Top 100 Small Businesses title by the US Chamber of Commerce. Their Managing Partner, Burcu Bree Manay, has been selected as one of the Top 50 Women in Accounting.

Customer Success Specialist

Company: Veem

Location: Remote

Posted Jan 30, 2025

Veem is a financial technology company that empowers small and medium businesses by providing a transparent, relationship-based payment system. The company supports integration with major accounting software and is backed by top investors. Veem is seeking a Customer Support Specialist with a friendly, outgoing personality, customer support and sales experience in the financial sector, and a knack for listening to and empathizing with customers. The ideal candidate will provide exceptional customer support, track down and resolve issues, promote a customer-first environment, and become a Veem platform domain expert.

Sr. GRC Specialist, Information Security

Company: BHG Financial

Location: Remote

Posted Jan 30, 2025

BHG Financial is a growing, award-winning financial services company that focuses on productivity and transforming employees into business leaders. The company has a rich history, starting with a focus on the medical industry and expanding to serve high-earning professionals in various industries. BHG Financial is committed to providing innovative financial solutions, a hassle-free process, and personalized concierge service. The company is seeking a motivated and passionate GRC professional to coordinate and manage SOC 2 Type 2 audit engagements, support GRC strategies, and ensure compliance with various regulatory requirements. BHG Financial offers a supportive work environment, competitive benefits, and opportunities for professional growth.

Deal Desk Manager

Company: Entrata

Location: Remote

Posted Jan 30, 2025

Entrata, a global leader in property management software since 2003, is seeking a skilled Deal Desk Manager. The role involves facilitating deals, managing approvals, and providing expert guidance on deal structures and pricing models. Entrata offers a comprehensive software suite, a global team, and a culture that values diversity and innovation. The company provides competitive benefits, including flexible work options, comprehensive health coverage, retirement plans, and wellness initiatives.

Compensation Analyst

Company: BPM LLP

Location: Remote

Posted Jan 30, 2025

BPM is a company that values caring and community, striving to be the best and innovate. The Assurance Manager role involves reviewing, analyzing, and building strategies to maintain client relationships. BPM offers a comprehensive rewards package, wellbeing resources, professional development opportunities, and flexibility. Successful individuals at BPM are caring, self-starters, authentic, lifelong learners, and resilient. The Compensation Analyst role involves analyzing compensation data, maintaining pay structures, and administering leave of absence processes. The ideal candidate should have a degree in HR or Business, 2-4 years of experience in compensation analysis or leave administration, strong analytical skills, and knowledge of leave regulations.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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