Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

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People Partner & Program Manager

Company: Hazel Health

Location: Remote

Posted Jan 25, 2025

Hazel Health is seeking a People Partner & Program Manager to join their remote team. The role involves partnering with departmental leadership to drive innovative people programs, build scalable talent strategies, and enable organizational effectiveness. The ideal candidate will have 6+ years of experience in a similar role, demonstrated ability to build and deliver large-scale people programs, strong data analytics skills, and excellent communication and facilitation skills. The company is recognized as one of the world's most innovative places to work and offers competitive compensation and benefits.

View Details Apply on BuiltIn

Android Instructor - Contract 1099 - Part Time / Flexible

Company: CDW

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

AR Consultant

Company: CDW

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Operations Analyst - Mainframe - Nights

Company: CDW

Location: Remote

Posted Jan 25, 2025

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Manager - Software Engineering

Company: CDW

Location: Remote

Posted Jan 25, 2025

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Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Small Business Account Executive DACH (German speaker)

Company: HubSpot

Location: Remote

Posted Jan 25, 2025

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Principal Consulting Engineer - Fortinet Solutions

Company: CDW

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Sr. Software Engineer, Cloud Security (Remote, IRE)

Company: CrowdStrike

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Field Sales Representative_German speaker

Company: Trimble

Location: Remote

Posted Jan 25, 2025

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Red Hat Business Development Lead - Digital Velocity

Company: CDW

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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