Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Medical Assistant I (Bilingual)

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 25, 2025

Direct Tax Manager

Company: CDW

Location: Remote

Posted Jan 25, 2025

Senior Game Designer

Company: Wave

Location: Remote

Posted Jan 25, 2025

Director, Sales Strategy & Field Operations

Company: Coupa Software

Location: Remote

Posted Jan 25, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions informed by trillions of dollars of global spend data. The company values innovation, collaboration, and global impact. The role involves defining and tracking global sales programs, supporting territory management, and conducting analytical projects. The ideal candidate has 5+ years of experience in management consulting, operations, or program management, with strong analytical and communication skills. The estimated pay range varies based on location, with the highest range in the Bay Area, California.

Digital Campaigns Manager/Senior Manager

Company: Indivisible Project

Location: Remote

Posted Jan 25, 2025

The Email and SMS Manager position is seeking a candidate with at least 4 years of experience in online content creation and strategy for a political advocacy nonprofit or campaign, focusing on email and SMS. The role involves drafting and implementing content, prioritizing tasks, and working in a fast-paced environment. The successful candidate will collaborate with colleagues to develop a monthly email and SMS calendar, coordinate across teams, and propose strategies. The position offers a competitive salary range and the opportunity to work on democracy issues, racial justice, and economic justice.

Director, Distribution Partnerships

Company: GSTV

Location: Remote

Posted Jan 25, 2025

GSTV is committed to fostering an inclusive team culture and offers comprehensive benefits and flexible work arrangements. The Director of Distribution Partnerships will drive growth and strategic relationships with retailers, major oil companies, equipment manufacturers, and distributors. This role involves client relationship management, account growth, strategic planning, contract and proposal management, client satisfaction and support, team collaboration, sales reporting and forecasting, and other duties. The ideal candidate should have a strong sales background, excellent communication skills, organizational abilities, negotiation experience, and a results-oriented mindset. A bachelor's degree or equivalent experience is required, along with 35 years of experience in sales, account management, and client partnerships, preferably in the convenience and fuel industry.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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