Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Civil Pre Sales Dealer Enablement Trainer

Company: Trimble

Location: Westminster, CO / Remote

Posted Jan 25, 2025

Principal Machine Learning Engineer - AI / ML

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 25, 2025

Senior .NET Development Engineer (*) Remote

Company: WEX

Location: Boston, MA / Remote

Posted Jan 25, 2025

*Scout Search Quality Rater - Simplified Chinese (USA)

Company: WeLocalize

Location: Remote

Posted Jan 25, 2025

Welocalize is seeking Simplified Chinese speakers in the US to work as Search Quality Raters. The role involves improving online search engine experiences by providing subjective and objective ratings based on project rules. The position is remote, flexible, and offers benefits such as medical, dental, and vision insurance. Requirements include full proficiency in Simplified Chinese, strong English skills, understanding of Chinese popular culture, and the ability to work in a fast-paced environment. The project is for 12 months with potential extension.

Human Resources Business Partner

Company: Brilliant Earth

Location: Remote

Posted Jan 25, 2025

The HR Business Partner (HRBP) role at Brilliant Earth involves aligning business objectives with employees and management, delivering value-added services, and building and implementing meaningful programs. Key responsibilities include partnering with midlevel managers and senior leaders, providing day-to-day performance management guidance, developing people strategies, using data to analyze trends, and championing a culture of engagement. The role requires a Bachelor's degree, SHRM certification, and at least 4 years of experience in HR. Brilliant Earth offers excellent training, career growth opportunities, competitive compensation, and a robust benefits package.

Security Engineer

Company: Celonis

Location: Remote

Posted Jan 25, 2025

Regional Sales Manager (Remote-US)

Company: Nextech

Location: Remote

Posted Jan 25, 2025

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. They offer competitive pay, generous bonuses, great healthcare, and a comprehensive wellness program. The Regional Sales Manager role involves driving sales of Nextech's solutions to assigned physician markets, managing the full sales lifecycle, and maintaining strong customer relationships. The ideal candidate should have proven experience in business development, strong relationship management skills, and a customer-first approach. This is a remote role with up to 40% travel, including air travel and long-distance driving within the assigned territory. Nextech offers a generous annual bonus opportunity, 401k with employer match, flexible time off, 10 paid holidays, volunteer time off, insurance, health savings account, flexible spending account, 100% company-paid parental leave, life insurance, short-long term disability insurance, employee recognition program, wellness program, employee assistance program, corporate discounts, and pet insurance options.

Senior Software Engineer - Full Stack

Company: Datadog

Location: Paris, France / Remote

Posted Jan 25, 2025

*Scout Search Quality Rater - Spanish (Spain)

Company: WeLocalize

Location: Remote

Posted Jan 25, 2025

Welocalize is offering a remote, flexible position for Spanish speakers in Spain to work as a Search Quality Rater. The role involves improving online search engine experiences by providing subjective and objective ratings based on project rules. The ideal candidate should be web-savvy, have excellent research skills, and be dedicated solely to this rating program. Benefits include setting one's own schedule, working with a multicultural team, and potential for long-term partnership and professional development.

Resident Consultant

Company: Trimble

Location: Remote

Posted Jan 25, 2025

Staff Software Engineer (Backend)

Company: Seeq Corporation

Location: Remote

Posted Jan 25, 2025

Seeq, a remote-first company, is seeking a Staff Software Engineer to shape the technical direction and architecture of their software platform. The role involves leading the design and development of complex software systems, mentoring junior engineers, and evolving data-intensive applications to leverage cloud-native technologies. The ideal candidate is a productive engineer with a passion for crafting exceptional software, excellent problem-solving skills, and a strong understanding of software design principles. They should be comfortable with JVM languages, databases, distributed computing, and cloud platforms. The company offers competitive compensation, benefits, and a collaborative work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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