Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Threat Detections Engineer (Remote, AUS)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Senior Executive Enterprise Architect

Company: ServiceNow

Location: Mexico City, Mexico / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Director, AMS Strategic Engagements (Large Deal Pursuits)

Company: ServiceNow

Location: Portland, OR / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Principal Software Engineer -Micros Compute

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

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Enterprise Account Executive Global Pay

Company: UKG

Location: Remote

Posted Jan 24, 2025

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Senior Data Scientist

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Senior Medical Science Liaison, Dermatology

Company: Blueprint Medicines

Location: Cambridge, MA / Remote

Posted Jan 24, 2025

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Regional C&B Lead - Central Europe (f/m/d)

Company: Hitachi Energy

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Technical Writing Manager

Company: GitLab

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Assistant Project and Program Manager (w/m/d) (German)

Company: Equinix, Inc

Location: Frankfurt, Germany / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Director, Product Management (AI/ML)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

View Details Apply on The Muse
data-driven insights optimize operational performance drive sustainable growth

GTM Analytics Manager

Company: FloQast

Location: Remote

Posted Jan 24, 2025

The GTM Analytics Manager will leverage data-driven insights to inform business strategy, optimize operational performance, and drive sustainable growth. This role involves analyzing large datasets, monitoring and reporting on the effectiveness of gotomarket initiatives, and providing strategic insights to senior leadership. The ideal candidate will have 5+ years of experience in a B2B SaaS-based technology company, strong analytical skills, and expertise in Looker, Excel, Google Sheets, and Salesforce. The base pay for this position is between $95,000 and $125,000, with a competitive benefits package.

View Details Apply on BuiltIn

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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