Technical Support Jobs in Remote

386,698 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Supervisor Global Customer Care - PAM

Company: First Advantage

Location: Remote

Posted Nov 29, 2025

The job posting is for a Supervisor Global Customer Care Premier Accounts role at First Advantage. The role involves leading a team of 10-15 Customer Account Specialists, driving performance, ensuring quality and compliance, and fostering engagement. The ideal candidate should have proven leadership experience, strong communication and coaching skills, a customer-first mindset, and the ability to thrive in a fast-paced environment.

Sr Backend Software Engineer

Company: ActiveState

Location: Remote

Posted Nov 29, 2025

This job description highlights ActiveState's mission to enhance security and productivity through open-source solutions, emphasizing opportunities to work on complex systems, collaborate with a skilled team, and contribute to impactful projects. The role requires expertise in programming, APIs, and build systems, with benefits including competitive compensation and career growth.

Salesforce Solution Architect

Company: Guidehouse

Location: Remote

Posted Nov 29, 2025

The job posting is for a Salesforce Solution Architect position at Guidehouse, a company that offers a comprehensive total rewards package. The role involves leading the design and delivery of innovative scalable Salesforce solutions for public sector and enterprise clients. The position requires active Salesforce architect accreditations, US citizenship, and the ability to obtain a Public Trust Clearance. The ideal candidate should have a minimum of 10 years of professional experience, including 5+ years of Salesforce implementation experience in agile environments and 5+ years of external consulting experience. The annual salary range for this position is $140,000 to $233,000.

Technology Account Lead - Healthcare

Company: Guidehouse

Location: Remote

Posted Nov 29, 2025

Guidehouse seeks a Technology Account Lead to drive growth, with responsibilities in sales, client relationships, and solution strategy. The role offers competitive compensation and comprehensive benefits, emphasizing career development and work-life balance.

Software Engineering Manager - Accounts

Company: Visa

Location: Remote

Posted Nov 29, 2025

Pismo is a technology company providing banking solutions, collaborating with Visa to address technological challenges. The Accounts team manages customer data and enhances platform experiences. The role involves leading technical teams, ensuring security, and maintaining high standards in a remote position.

Senior Product Designer

Company: Automattic Careers

Location: Remote

Posted Nov 30, 2025

Automattic, the company behind WordPress, Jetpack, Tumblr, WooCommerce, and Simplenote, is seeking experienced Product Designers to help design exceptional products for millions of users. The role involves designing from start to finish, collaborating with engineers, marketers, and support teams, and contributing to open-source and design communities. The company values remote work, diversity, and global collaboration.

Product Director - Security

Company: Gcore

Location: Remote

Posted Nov 29, 2025

Gcore is an international cloud and edge leader seeking an experienced Product Director for Security to lead their growing suite of security products. The role involves owning the strategy, roadmap, and P&L for the Security business line, driving growth and innovation through collaboration with engineering, sales, marketing, and operations. Gcore offers a competitive benefits package and values its employees.

Revenue Integrity Coding and Billing Specialist

Company: Guidehouse

Location: Remote

Posted Nov 29, 2025

The Revenue Integrity Coding Billing Specialist position involves reviewing and resolving Medicare and third-party payer accounts, ensuring compliance with billing guidelines, and applying accurate medical codes. The role requires 5+ years of experience, coding certifications, and knowledge of various coding systems and billing requirements.

Content Enrichment Specialist

Company: 1021 Creative

Location: Remote

Posted Nov 30, 2025

The Content Enrichment Specialist role involves reviewing, analyzing, and curating video content for a client. The position requires excellent communication skills, adaptability, and a deep understanding of pop culture and social media trends. The role offers remote work, flexible hours, and the opportunity to work with a multicultural team.

Wholesale Broker

Company: Anzen

Location: Remote

Posted Nov 30, 2025

Anzen is a company that is rebuilding the wholesale insurance market using AI. They specialize in specialty executive and casualty liability complex products. The company is looking for an experienced wholesale broker with a specialization in Management Liability, Cyber Risk, and Professional Liability. The role involves cultivating relationships with retail brokers, developing sales strategies, and collaborating with internal teams. Anzen offers opportunities for professional development, a collaborative company culture, and a commitment to supporting a diverse and hard-working team.

Customer Success - Strategic

Company: ElevenLabs

Location: Remote

Posted Nov 30, 2025

ElevenLabs is a leading audio AI company with rapid growth and innovative solutions. They focus on creating accessible technology through advanced AI models and offer impactful opportunities for talented professionals. The company emphasizes excellence, global collaboration, and customer success while showcasing achievements like a $33 billion valuation and expanding product offerings.

Account Manager (Real Estate)

Company: Bamboo Works

Location: Remote

Posted Nov 29, 2025

The job posting is for a client-focused Account Manager to join a leading real estate agency in Victoria. The role involves building and maintaining strong client relationships, delivering exceptional service, and driving business growth through repeat and referral clients. The position offers a salary of $1440-$1600 per week and requires experience in account management or real estate, excellent interpersonal skills, and knowledge of the Victorian real estate market.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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