Technical Support Jobs in Remote

386,698 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior Software Engineer

Company: Podium

Location: Remote

Posted Nov 29, 2025

Podium is seeking a FullStack Software Engineer in Brazil to develop scalable AI-driven systems that modernize dealership communication and transactions. The role involves collaborating across teams, continuously improving the platform, and contributing to a culture of learning and innovation. The company offers a remote-first work environment, generous benefits, and an equal opportunity employer policy.

Technical Product Marketing Manager - Cybersecurity

Company: Canonical

Location: Remote

Posted Nov 29, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a distributed team of over 1200 colleagues in 75+ countries. Canonical is seeking a Technical Product Marketing Manager to develop go-to-market plans for their global security and compliance portfolio, requiring deep technical understanding and strategic marketing expertise.

Financial Analyst

Company: Canonical

Location: Remote

Posted Nov 29, 2025

The role of a Financial Analyst at Canonical involves generating insights into business operations, supporting financial planning and forecasting, providing analysis of commercial initiatives, creating objective analyses and processes, and partnering with stakeholders. The ideal candidate is highly analytical, independent, and has a desire to learn and leverage data to advise on critical decisions. The company offers a distributed work environment, personal learning and development budget, annual compensation review, recognition rewards, and other benefits.

Math Video Creator (Grades 11-12)

Company: Khan Academy

Location: Remote

Posted Nov 29, 2025

Khan Academy is a nonprofit organization providing free world-class education to millions of students worldwide. They are expanding rapidly and building a library of instructional resources. Khan Academy India aims to deliver a locally relevant user experience to Indian learners through a mastery-based learning system. They are looking for a Math content creator to support their efforts in creating math videos aligned with the Indian curriculum.

Sales Development Representative - Twilio.org

Company: Twilio

Location: Remote

Posted Nov 29, 2025

Twilio is seeking a Sales Development Representative to join their team and play a key role in growing their social impact. The role involves lead qualification, net new customer acquisition, and solution selling within nonprofit SMB accounts. The ideal candidate should have experience in selling and closing in the cloud communications platform market, and a deep personal interest in the social impact market.

IT Project Manager

Company: Trafilea

Location: Remote

Posted Nov 29, 2025

Trafilea is a consumer tech platform focused on transformative brand growth through AI-driven solutions. With over $1B+ in revenue and 12M+ customers, they offer opportunities to work on innovative projects with global teams. The IT PM role involves managing large-scale eCommerce projects, collaborating with cross-functional teams, and aligning with strategic objectives in a remote, competitive environment.

Technical Product Owner

Company: Bitovi

Location: Remote

Posted Nov 29, 2025

Bitovi is seeking a Technical Product Owner to join their team and transform technology delivery. The role involves working with stakeholders, defining and executing a technical roadmap, and leading software and AI projects. Bitovi offers a collaborative, remote work environment with excellent benefits and opportunities for professional growth.

Machine Learning Scientist (L5) - Content & Conversation Modeling

Company: Netflix

Location: Remote

Posted Nov 29, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Content & Conversation Modeling team develops ML solutions to drive content strategy, acquisition, scheduling, and advertising decisions. They seek a senior machine learning scientist to innovate predictive models, partner with content strategy teams, and own the end-to-end ML model development lifecycle.

Senior Data Architect

Company: Fortive

Location: Remote

Posted Nov 29, 2025

The text describes a senior enterprise architecture role focused on defining and maintaining an enterprise architecture strategy aligned with business objectives. The role involves leading and mentoring a team of architects, establishing governance and standards, driving cross-functional alignment, evaluating emerging technologies, and building relationships with partners. The ideal candidate should have extensive experience in data architecture, leadership, data modeling, data engineering, and cloud platforms like Azure and AWS.

Specialist - Community Support

Company: Kickstarter PBC

Location: Remote

Posted Nov 29, 2025

The text describes the role of a Community Support Specialist at Kickstarter, including responsibilities such as answering support tickets, maintaining quality standards, and collaborating with internal stakeholders. The ideal candidate should be based in Singapore, fluent in English and Mandarin, have customer service experience, and possess a positive, solutions-oriented attitude.

Customer Experience Lead (Operations Support)

Company: Trafilea

Location: Remote

Posted Nov 29, 2025

Trafilea is a consumer tech platform focused on transformative brand growth. They build and scale their own digitally native brands using AI, automation, and operational excellence. The company is looking for a Customer Experience Team Leader to improve the shopping experience for their apparel store customers.

Global Senior Leave of Absence Program Manager

Company: Reddit

Location: Remote

Posted Nov 29, 2025

The job posting is for a Global Sr LOA Program Manager to lead and scale leave of absence, workplace accommodation, wellness, and workers compensation programs. The role involves designing, managing, and optimizing leave and accommodation strategies, ensuring compliance with global regulations, and delivering a best-in-class employee experience. The position requires 8-10+ years of experience, strong knowledge of global leave laws, and proven program management skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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