Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Software Engineer - Backend Generalist

Company: Datadog

Location: Paris, France / Remote

Posted Jan 24, 2025

Datadog is a global SaaS company that provides a comprehensive platform for engineers to understand, scale, and protect their systems, applications, and teams. They operate at a massive scale, handling trillions of data points daily, and offer features like always-on alerting, metrics visualization, logs, application tracing, and security insights. The company values pragmatism, honesty, and simplicity in problem-solving, and fosters a collaborative, hybrid workplace culture. They seek experienced engineers who value code simplicity, performance, and can design scalable architectures. Datadog offers competitive benefits including new hire stock equity, continuous professional development, and mental health support.

Senior Manager Key Account Manager Public Sector Vertical - North East Territory

Company: Samsung Electronics America

Location: Remote

Posted Jan 24, 2025

Samsung Electronics America (SEA) is seeking an experienced market leader to join their Mobile B2B Team, focusing on driving growth within the US State Local and Education Market. The role involves driving enterprise and mission-oriented mobility solutions, maintaining and growing business, and ensuring an excellent client experience. The ideal candidate should have a track record of hitting annual targets, expertise in enterprise mobility, and strong relationships with public sector customers and technology vendors. They will be responsible for securing new revenue, growing Samsung's market share, and developing near-term and long-term solution strategies. The position requires strong communication skills, analytical abilities, and the capacity to travel up to 75% of the time.

Senior Data Engineer

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

Social Media Manager

Company: Databricks

Location: Remote

Posted Jan 24, 2025

Databricks is seeking a Social Media Manager with 35 years of experience in enterprise software, preferably with data and AI companies. The role involves content creation, strategy development, channel management, analytics, collaboration, trend monitoring, and influencer engagement. The ideal candidate should have strong communication, program management, and analytical skills, along with a deep understanding of social media best practices. The pay range is $81,800 - $180,800, depending on the zone.

Lead Backend Engineer

Company: Appfire

Location: Remote

Posted Jan 24, 2025

Appfire, a remote-first company with over 800 employees across 27 countries, is seeking a seasoned Software Engineer to join their cross-functional product team. The ideal candidate will have extensive experience in leading the delivery of scalable, high-traffic cloud applications, proficiency in back-end technologies like .NET with C# and Node.js with Typescript, and a strong understanding of modern microservice architectures. Appfire offers a competitive salary, company equity, flexible work arrangements, and a comprehensive benefits package including wellness days, private healthcare, and English language courses. The company is committed to corporate social responsibility and has been recognized for its growth, culture, and product excellence.

VQI Data Abstractor: Full-Time

Company: Q-Centrix

Location: Remote

Posted Jan 24, 2025

Q-Centrix is seeking a Data Abstraction Specialist to contribute to healthcare advancements by applying clinical expertise to abstract patient data from medical records. The role involves categorizing, coding, summarizing, interpreting, and calculating registry/case information with high accuracy. The ideal candidate should have direct Vascular Quality Initiative abstraction experience, proficiency in MS Office and M2S software, and strong analytical skills. The company offers a competitive wage range of $26.00 - $33.00 per hour, a fully remote work environment, and a robust benefits package.

Senior Machine Learning Scientist

Company: TripAdvisor

Location: Lisbon, Portugal / Remote

Posted Jan 24, 2025

Feasibility Analyst

Company: LendingHome

Location: Remote

Posted Jan 24, 2025

Kiavi, a leading real estate lender in the U.S., is seeking a Feasibility Analyst. This role involves reviewing and approving rehab/flip projects, underwriting project scopes, budgets, and timelines, and monitoring progress. The ideal candidate should have 2-5 years of real estate or construction experience, strong analytical skills, and excellent communication abilities. Kiavi offers competitive benefits including equity ownership, comprehensive health insurance, wellness programs, retirement savings, career growth opportunities, flexible time off, and remote work options.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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