Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

System Administrator

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They are committed to creating an equitable, inclusive environment for employees, customers, and communities. As a System Administrator, you'll solve complex problems, work with cutting-edge technology, and manage systems data for clients. The role involves prioritizing tasks, collaborating with diverse teams, and gaining valuable skills. Kyndryl offers opportunities for career growth, industry diversity, and continuous learning. They value a growth mindset, customer focus, and inclusivity.

Expression of Interest: Engineering Internship

Company: Cummins

Location: Remote

Posted Jan 24, 2025

This role involves collaborating with application and design engineers on engine selection, subsystem installation requirements, and generator design for Marine, Oil & Gas, and Industrial equipment manufacturers. It offers opportunities to gain engineering knowledge, learn design and validation tools, and work on product design from customer specifications. A mechanical background is required, along with proficiency in MS Excel Macros, Word, PowerPoint, AutoCAD, Technical Writing, and Creo.

Senior Software Engineer I

Company: Braze

Location: Remote

Posted Jan 24, 2025

Staff Product Designer, Crypto

Company: Robinhood

Location: New York, NY / Remote

Posted Jan 24, 2025

Enterprise Account Manager

Company: Forcepoint

Location: Remote

Posted Jan 24, 2025

Forcepoint, a global cybersecurity company with 20+ years of experience, 2.7k employees, and 11k+ customers, is seeking an Enterprise Account Manager. The role involves new account development, expanding existing accounts, and managing complex sales strategies. The ideal candidate should be self-motivated, outcome-driven, and have a proven track record in sales. They must work closely with the partner community, forecast accurately, and be comfortable with C-Suite presentations. Forcepoint is committed to diversity and equal employment opportunities.

Insurance Defense Attorney

Company: Liberty Mutual Insurance

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Systems Management

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

Senior Business Development Manager, APAC

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Senior Business Development Manager for the APAC region, focusing on the Clinical Next-Generation Sequencing Division. The role involves leading strategic partner accounts, developing sales funnels, and growing the customer base. The ideal candidate should have a life science or business degree, 10+ years of commercial experience, and strong leadership skills. They must be able to build relationships, negotiate, and communicate effectively across diverse backgrounds. The mission is to make the world healthier, cleaner, and safer.

Senior Manager - GTM Enablement - Customer Success

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking a Senior Manager for the Customer Success Enablement Partner (EP) team within its GTM Enablement (GTME) team. The role involves leading a team of enablement partners, setting global strategy, and ensuring alignment with business needs. Key responsibilities include recruiting, coaching, and mentoring team members, defining swimlanes across roles, and owning relationships with senior executives. The ideal candidate should have over 3 years of experience in Customer Success, Training/Enablement, and Management, with strong leadership, communication, and coaching skills. HubSpot values a culture of flexibility, connection, and diversity, offering a fast-paced, high-growth environment with opportunities for career growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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