Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Claim Consultant Private D&O

Company: The Hartford

Location: Hartford, CT / Remote

Posted Jan 24, 2025

The Hartford Global Financial Lines Directors and Officers (D&O) Claims Group is seeking a Claims Consultant with at least five years of experience in handling litigated Private and Non-Profit D&O coverage and/or liability cases. The role involves managing a caseload of claims from inception to final disposition, conducting investigations, analyzing coverage, liability, and damages, and communicating with insureds and other parties. The ideal candidate should possess excellent communication, strategic thinking, negotiation, and technical claim handling skills. The position offers a competitive base pay range of $121,280 - $181,920 and the possibility of a hybrid or remote work arrangement.

Enterprise Application Engineer (PLM)

Company: GE Aerospace

Location: Cincinnati, OH / Remote

Posted Jan 24, 2025

GE Aerospace is seeking an entry-level developer to join their PLM Platform Team. The role involves designing, developing, and implementing Teamcenter-based applications, contributing to a Model Based Enterprise and Digital Thread. The developer will collaborate with stakeholders, configure Teamcenter, integrate it with other enterprise systems, and ensure compliance with safety and regulatory standards. Familiarity with C/C++, Teamcenter server-side development, Java, HTML, XML, and automation techniques is desired. This is a remote position offering professional growth, challenging careers, and competitive compensation.

Senior Wind Hub Technician - Dakota 1

Company: GE Vernova

Location: Minot, ND / Remote

Posted Jan 24, 2025

Account Executive

Company: GANNETT

Location: Peoria, IL / Remote

Posted Jan 24, 2025

Senior Field Event Marketing Manager - Public Sector - (Washington, DC)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced marketing professional for a top-notch team. The role involves planning, executing, and measuring events and programs for the Public Sector business, targeting Education and Government audiences. The ideal candidate should have 8+ years of relevant experience, strong project management skills, and the ability to work cross-functionally. The position offers the opportunity to impact industries crucial to our global economy, with a focus on safety, efficiency, and sustainability. Samsara values career development, encouraging rapid growth in a hyper-growth environment.

Content Marketing Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is hiring a Content Marketing Manager to create and manage content for developers and startups. The role involves writing blog posts, email series, webpage copy, research reports, and case studies on topics like cloud computing, AI, and machine learning. The ideal candidate should have at least 3 years of content marketing experience, strong technical writing skills, and the ability to explain complex concepts clearly. DigitalOcean offers career development, competitive benefits, and a focus on diversity and inclusion.

Life Pricing Actuary

Company: Allstate

Location: Remote

Posted Jan 24, 2025

Allstate, a company with over 90 years of experience, is seeking a Life Pricing Actuary. The role involves developing and managing projects using actuarial and statistical standards, influencing data-driven solutions, and leading teams. The ideal candidate will have 8+ years of relevant actuarial experience in Life Insurance, FSA certification, and advanced knowledge in various tools and applications. The compensation for this role ranges from $143,200 to $227,050 annually. Allstate emphasizes inclusivity, diversity, and opportunities for professional growth.

Content Marketing Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is hiring a Content Marketing Manager to create and manage content for developers and startups. The role involves writing blog posts, email series, webpage copy, and research reports on topics like cloud computing, AI, and machine learning. The ideal candidate should have at least 3 years of content marketing experience, strong technical writing skills, and the ability to collaborate with cross-functional teams. DigitalOcean offers career development, competitive benefits, and a focus on diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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