Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Sr. Business Development Manager - Industrial Growth North

Company: GE Vernova

Location: Remote

Posted Jan 24, 2025

As a Sr. Business Development Manager- Industrial Growth North for GE Grid Automation, you will drive business growth and achieve revenue targets within the Northeast Region of the United States. This role involves leveraging expertise in Protection, Control, Automation, Asset Management, and tele-communications to work with potential partners, developers, and customers in the Industrial market. You will lead a team of sales channels, understand customer needs, and deliver innovative solutions in power systems, protection relays, advanced automation systems, microgrids, and cybersecurity. The position requires strong leadership skills, technical knowledge, and a proven track record in sales. Essential responsibilities include driving new leads and market opportunities, developing and delivering solutions, growing orders and sales, and providing technical expertise during customer presentations.

【第二新卒】KJTS_ITエンジニア(全国)

Company: Kyndryl

Location: Osaka, Japan / Remote

Posted Jan 24, 2025

Kyndryl, a global IT infrastructure company, is seeking an IT Engineer to design, build, manage, and modernize mission-critical technology systems. The role involves utilizing the latest technologies in cloud, mainframe, application & data AI, security & resilience, network & edge, and digital workplace. The ideal candidate should have advanced technical skills, proficiency in Japanese and English, and a passion for contributing to business. Kyndryl aims to support customers' transformation, contribute to regional societies, and foster a culture of innovation and inclusivity.

Data & AI Consultant (m/f/d)

Company: Kyndryl

Location: Zurich, Switzerland / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Data & AI Consultant to accelerate customer competitive performance globally. The role involves unleashing AI technology potential, collaborating with customers to conceptualize strategic applications, and delivering invaluable insights. The consultant will lead workshops, engagements, and forge best-in-class AI roadmaps. They will analyze customer business issues, formulate hypotheses, and test conclusions, delivering data solutions. The ideal candidate has 3-5 years of AI and Data consulting experience, strong technical expertise, and excellent communication skills.

DevOps Engineer

Company: Atlassian

Location: Gdańsk, Poland / Remote

Posted Jan 24, 2025

Atlassian is seeking experienced DevOps engineers to join their Data Center team. The role involves building software to enhance the availability, performance, and stability of the 'Instant Environments' cloud computing service. The ideal candidate should have 3+ years of experience in designing, delivering, and operating large-scale, AWS cloud-native infrastructure solutions. They should also be proficient in automation and Infrastructure-as-code projects, Kubernetes, Helm, Python, and observability tools. Atlassian offers a variety of perks and benefits, and values diversity and inclusion.

MANAGER SALES, NEW LOGO

Company: UKG

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

UKG, the largest U.S.-based private software company, is seeking a sales leader with a proven track record in exceeding sales quotas. The role involves managing Account Executives, supporting new hires, and driving new logo sales strategy. UKG offers a comprehensive benefits package, an inclusive culture, and opportunities for professional growth. The company is currently leading in workforce management and human capital management, with plans to expand further with AI-powered solutions.

Senior Director, Agent Solutions

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 24, 2025

The job posting is for a leadership role in the Agent Solutions and Enablement (ASE) team at Liberty Mutual. The successful candidate will set the strategic vision for agent technology infrastructure, including core systems and a new compensation admin system. They will lead a team to optimize technology solutions, work closely with various departments and external partners, and ensure efficient data, reporting, and operational support. The role requires strong communication skills, a degree in a relevant field, and 15+ years of experience with top-tier Business Intelligence tools. Liberty Mutual values diversity, equity, and inclusion, offering comprehensive benefits and learning opportunities.

Assoc Mgr Clin Operations

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific offers a standard Monday-Friday work schedule in an office environment. The role involves managing and training staff, ensuring their smooth assimilation into the company, and conducting induction programs for new employees. The position requires participation in process improvement initiatives, delivering training on WPDs and SOPs, and managing systems to evaluate employee and project metrics. The job involves frequent travel, both domestic and international, and exposure to electrical office equipment. The company is dedicated to improving health and promoting protocols with forward-thinking teams.

Engineer II, Field Service (SEM/TEM/FIB) - Raleigh NC

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Field Service Engineer II for the Materials and Structural Analysis Division (MSD). The role involves on-site installation, servicing, and repair of complex equipment like Transmission Electron Microscopy (TEM), Scanning Electron Microscopy (SEM), and more. The engineer will also instruct customers on system operation and maintenance, and collaborate with application scientists to solve user challenges. The position offers growth opportunities, transportation support, and comprehensive benefits including bonus, 401k, healthcare, and more. The ideal candidate should have a degree in electronics, physics, engineering, or similar, with 4-5 years of experience in operating, troubleshooting, and repairing complex analysis tools. Fluency in English, strong problem-solving skills, and the ability to travel 25-50% are required.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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