Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Supervisor - Digital Certificate Operations

Company: GE Vernova

Location: Beijing, China / Remote

Posted Jan 24, 2025

Paid Search Media Specialist

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 24, 2025

Liberty Mutual is seeking a data-driven media specialist for its in-house team, specializing in Paid Search execution and analytics. The role involves managing campaigns, optimizing performance, and driving strategic priorities. The ideal candidate should be comfortable with complex data, capable of creating defensible viewpoints, and proficient in campaign implementation and measurement. Responsibilities include monitoring and optimizing accounts, tracking performance, managing budgets, and collaborating with internal and external stakeholders. The position offers opportunities for growth and progression within the company.

Commissioning Engineer (m/w/d)

Company: GE Vernova

Location: Remote

Posted Jan 24, 2025

The job description outlines responsibilities for a Commissioning Engineer, who will be responsible for the installation, commissioning, and maintenance of HVDC and FACTS products on-site. The role involves coordinating onshore and offshore projects, ensuring timely completion and quality standards. The engineer will provide technical support to customers and internal functions, document activities, and handle health and safety matters. Required qualifications include a technical education, relevant experience, strong communication skills, problem-solving abilities, and proficiency in EHS regulations. The company offers extensive development opportunities, a secure employment contract, and a positive work environment.

Software Engineer

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Software Engineer for its Global Compliance team. The role involves designing and developing new systems to help manage drive time limits for commercial drivers, ensuring compliance with laws while optimizing driver operations. The engineer will work on backend, frontend, and mobile development, collaborating with stakeholders across teams. The ideal candidate has 4+ years of experience in skilled software engineering, a proactive growth mindset, and a desire to solve complex problems. Samsara values diversity and offers a competitive total compensation package along with flexible working options.

Senior Contracts Specialist - SLED

Company: GuidePoint Security

Location: Remote

Posted Jan 24, 2025

GuidePoint Security is a rapidly growing cybersecurity firm that offers trusted expertise and services to help organizations manage risks and optimize resources. The company is seeking a Senior Contracts Specialist for SLED, responsible for managing contracts, ensuring compliance with regulations, and developing strong relationships with stakeholders. The role requires 5+ years of public procurement experience, knowledge of FAR, FERPA, and other regulatory requirements, and excellent communication skills. GuidePoint offers competitive benefits, including medical and dental insurance, flexible time off, and a pet benefit option.

Senior Sales Manager

Company: GE Vernova

Location: Canada / Remote

Posted Jan 24, 2025

The East Region Senior Sales Manager for GE Renewable Energy's Onshore Wind division is tasked with driving growth in the wind turbine and services portfolio. This role involves maintaining customer relationships, developing new clients, and collaborating with various teams including product management, services, supply chain, finance, commercial operations, and project execution. The preferred location is Quebec or Ontario. Key responsibilities include understanding customer strategies and needs, promoting a customer-centric mindset, providing commercial and technical assistance, and identifying sales opportunities. The ideal candidate should have a Bachelor's degree in engineering or business, at least 7 years of relevant sales experience, fluency in French and English, and a thorough understanding of the Canadian or U.S. power generation industry.

Lead Data Engineer (AWS, Azure, GCP)

Company: CapTech

Location: Denver, CO / Remote

Posted Jan 24, 2025

Installation Engineer I, Field Service (Electron Microscopes)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an Installation Engineer for a remote position in the US, near a major airport. The role involves installing electron microscopes at customer locations, providing world-class support, and collaborating with customers to resolve their specific needs. The ideal candidate should have a degree in mechatronics, mechanical/electrical/electronic engineering, or equivalent, and 1-3 years of related experience. IT skills, good English language skills, and a valid driver's license are required. The company offers a competitive package including benefits, flexible work hours, and opportunities for growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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