Technical Support Jobs in Remote
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Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.
Senior Solutions Engineer
Company: Sumo Logic
Location: Alice Springs, Australia / Remote
Posted Jan 24, 2025
The job posting is for a Senior Sales Engineer role at Sumo Logic. The successful candidate will serve as the primary technical resource for the Enterprise Accounts team, sharing expertise through presentations, product demonstrations, and technical evaluations. They will work closely with clients to understand their needs and design suitable solutions, guiding them through trials and POVs to build positive relationships. The role involves cross-functional collaboration with Product Management and Engineering teams to improve the Sumo Logic service. Requirements include a degree in Computer Science or related field, 4+ years of experience in Solutions Engineering, Sales Engineering, or similar roles, and hands-on knowledge of security products and technologies. Preferred skills include experience with open-source collections, leading technical validations, and working with AWS, GCP, or Azure.
QA Analyst (Automation)
Company: J. J. Keller & Associates, Inc.
Location: Houston, TX / Remote
Posted Jan 24, 2025
J. J. Keller is seeking a QA professional for a newly created role in their Managed Services area. The position involves developing and executing quality assurance plans, test strategies, and procedures for software products and services. The role is heavily technology-enabled, with 70% automation, and uses the latest MS tech stack including Microservices, CI/CD, Automated Testing, Cloud Architecture, and Predictive Analytics/AI/ML. The company offers a collaborative environment, remote work options, and a competitive benefits package. Qualifications include 2+ years of software QA experience, API testing experience, and proficiency in MS Office Suite.
Lead Marketing Manager
Company: Rainfall (rainfall.one)
Location: Remote
Posted Jan 24, 2025
The company is seeking a seasoned Marketing Manager with experience in AI, Web3, and cryptocurrency for a part-time contract. The ideal candidate will develop and execute press release strategies, coordinate with stakeholders, and support community building efforts. Key responsibilities include crafting and managing high-quality press releases, coordinating with stakeholders across various regions, and distributing press releases through various channels. The candidate should have 3-7 years of marketing experience, expertise in press release creation and distribution, excellent communication and organizational skills, and availability to collaborate across multiple time zones. This is a remote position with flexible hours.
Technical Account Manager - APAC
Company: FireMon
Location: Remote
Posted Jan 24, 2025
The Technical Account Manager (TAM) role involves advocating for designated customers, managing their technical issues, and ensuring their needs are met across all offerings. The TAM will provide project leadership, hands-on customer support, and communicate status updates. They will also manage relationships with end-users, provide training, and troubleshoot issues. The role requires a strong understanding of network security devices and Linux/UNIX OS. Fluency in English, a Bachelor's degree, and relevant experience are required. Preferred skills include multiple technical certifications, experience with REST APIs, and the ability to travel.
Strategic Finance Lead
Company: Affirm
Location: Remote
Posted Jan 24, 2025
Affirm is seeking a strategic finance professional to join their team and drive growth with large B2B merchant partners. The role involves partnering with sales and client success teams, collaborating with cross-functional groups, and establishing performance metrics. The ideal candidate should have a passion for disrupting the lending industry, strong analytical skills, and excellent communication abilities. Affirm offers competitive compensation, comprehensive benefits, and a remote-first work environment.
Reasonable Accommodations Specialist - Employee Relations - USDS - East Coast (Third-party Associate)
Company: TikTok
Location: New York, NY / Remote
Posted Jan 24, 2025
TikTok U.S. Data Security (USDS) is a subsidiary of TikTok in the U.S., focusing on data protection and content assurance. The company aims to keep U.S. users safe while fostering creativity and joy. They are seeking an experienced Employee Relations Accommodations Specialist for a 6-month contract to manage reasonable accommodations and related matters. The ideal candidate should have extensive experience in employee relations, HR compliance, and employment laws, particularly in the U.S., UK, and Australia. The role involves collaborating with various teams, interpreting corporate policies, and contributing to the development of accommodation frameworks.
Commercial Sales Manager - Central
Company: Silverfort
Location: Remote
Posted Jan 24, 2025
Silverfort, a cybersecurity startup, seeks a Commercial Sales Manager with 1+ years of experience in selling software to SMBs or cybersecurity software. The role involves creating and pursuing sales opportunities, evangelizing Silverfort's innovative Identity-Based Zero Trust platform, and collaborating with presale, product marketing, and customer success teams. The ideal candidate should be coachable, proactive, and have a proven track record of meeting sales quotas. Experience in selling technical products of startup-stage vendors is an advantage. The candidate should preferably be located in Chicago, Ohio, or Michigan.
Marketing Communications Specialist
Company: Rainfall (rainfall.one)
Location: Remote
Posted Jan 24, 2025
The company is seeking a seasoned Marketing Communications Specialist with experience in AI, Web3, and cryptocurrency for a part-time contract position. The ideal candidate will develop and execute press release strategies, coordinate with stakeholders, and support community building efforts. Key responsibilities include crafting and managing high-quality press releases, coordinating with stakeholders across various regions, distributing press releases through various channels, and supporting community growth and engagement. Requirements include 3-7 years of marketing experience with a focus on AI, Web3, and cryptocurrency, demonstrated expertise in press release creation and distribution, strong communication and organizational skills, and availability to collaborate across multiple time zones. This is a remote position with flexible hours.
Technical Account Manager
Company: FireMon
Location: Remote
Posted Jan 24, 2025
FireMon is seeking a Technical Account Manager (TAM) to manage relationships with end-users, provide project leadership for major FireMon programs, and offer hands-on customer support. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, five or more years of experience in technical project management or account management, and expertise in managing complex network infrastructures. FireMon is committed to providing equal employment opportunities and fostering a creative environment to solve unique and complex security problems for its customers.