Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Marine Project Coordinator

Company: Leidos

Location: Remote

Posted Jan 23, 2025

Leidos is seeking a Marine Project Coordinator for a challenging role in Antarctica. The role involves serving as a senior staff member on a research vessel, ensuring adherence to NSF policies and international laws. The candidate will be responsible for all aspects of ASC functions on board, managing a team of 10 staff members, and coordinating with ASC management, NSF stakeholders, and foreign governments. The position requires US citizenship, a Public Trust security clearance, and a Bachelor's degree in Marine Transportation or related field with at least 4 years of experience. The role offers a competitive pay range of $72,150.00 - $130,425.00.

Sales Director, Enterprise (Healthcare)

Company: SoundHound, Inc.

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

SoundHound AI is seeking a Sales Director of Enterprise Healthcare to drive revenue growth and market expansion. The role involves managing key healthcare partnerships, delivering presentations to executives, and executing a 'land and expand' strategy. The ideal candidate should have 10+ years of B2B SaaS sales experience in healthcare, a deep understanding of industry trends, and a proven track record of meeting sales targets. The position is remote-based across the US, excluding certain states, with a salary range of $170,000-$190,000 plus benefits. SoundHound AI is a values-driven company focused on creating exceptional AI-powered experiences.

DataStage Administrator

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Senior Health & Science Specialist, Amyloidosis Multi-Disciplinary Specialist, Grand Rapids, MI

Company: Pfizer

Location: Remote

Posted Jan 23, 2025

The Amyloidosis Multi-disciplinary Specialist (AMS) role involves targeting healthcare providers across multiple specialties to increase disease state awareness of ATTR-CM. The individual will develop in-depth sales business plans, build relationships with customers, and educate them on the disease and diagnostic procedures. They must have strong business acumen, expert understanding of the local healthcare ecosystem, and at least 5-10 years of pharmaceutical sales experience. The role requires travel, and the annual base salary ranges from $96,700 to $217,000, with additional quarterly sales incentives. Pfizer offers comprehensive benefits and a positive work culture.

Medical Science Liaison

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The Binding Site, a division of Thermo Fisher Scientific, is seeking a Medical Science Liaison. This role involves providing clinical and scientific education to enhance patient care, developing relationships with key opinion leaders, and collaborating with sales and marketing teams. The ideal candidate should have an advanced clinical/science degree, preferably in immunology or hematology/oncology, and at least 3 years of experience in a clinical, hospital, or laboratory setting. A patient-centric approach, strong communication skills, and the ability to travel up to 75% are required. The position offers competitive compensation, benefits, and opportunities for career growth.

Consult Partner

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Kyndryl, a leading provider of mission-critical IT operations and infrastructure services, is seeking a visionary Consult Partner. This role involves driving digital transformation, mitigating risks, and achieving operational excellence. The Consult Partner will lead multi-disciplinary teams, guide them through complex consulting engagements, and create value for Kyndryl's largest accounts. The ideal candidate should have a proven track record in IT Consulting, strong business development skills, and the ability to deliver complex projects. Kyndryl offers an unparalleled platform for career growth, with opportunities across various industries and technologies.

Exec Account Director, Business Development - Biopharma

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is hiring for an Executive Account Director, Business Development - Biopharma position. The role involves securing and retaining business for PPD through professional sales activities, positioning PPD as a primary provider for clinical development work, and mentoring junior staff. The ideal candidate should have a scientific, sales, or marketing background with a focus on pharmaceutical/biotech, excellent interpersonal skills, and experience in identifying and developing sales leads. PPD offers a competitive salary, extensive benefits, flexible working culture, and a collaborative environment.

Senior Manager, Solutions Engineer / Solutions Architect (Pre sales Manager) - Japan

Company: GitLab

Location: Remote

Posted Jan 23, 2025

GitLab, an open core software company, is seeking a Senior Manager for Solutions Architect / Solutions Engineering in Japan. The role involves driving customer success through technical and business consultation, evangelizing GitLab's vision, and leading a team. The ideal candidate should have experience in mentoring, collaborating with other managers, and executing strategies. GitLab is committed to equal opportunity and diversity.

Health IT Program Manager

Company: iRhythm Technologies

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

iRhythm Technologies is seeking an experienced Health IT Program Manager for a remote position. The role involves designing and deploying technology-enabled solutions to enhance the experience of iRhythm's health system partners. Key responsibilities include overseeing Zio adoption, driving optimal usage of EMR and software tools, leading education on best practices, and serving as an information hub. The ideal candidate should have a strong background in health IT, EHR experience, and a customer-centric approach. iRhythm offers a competitive compensation package, excellent benefits, and a supportive work environment focused on delivering innovations that improve healthcare and patient experience.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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