Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Field Sales Consultant, Medical - Cincinnati, OH

Company: Henry Schein

Location: Remote

Posted Jan 23, 2025

Henry Schein is seeking a Field Sales Consultant with a growth mindset to join their collaborative sales team. The role involves leading outreach to healthcare practitioners, growing and developing the account base, and increasing sales. The company offers a Fully Integrated Sales approach, encouraging active collaboration and personal/professional growth. They value candidates passionate about building relationships, excellent communicators, and proficient in MS Word and Excel. Henry Schein, a Fortune 500 company, provides comprehensive healthcare solutions and supports diversity, offering benefits like healthcare plans, tuition reimbursement, and more.

ERP Team Leader - Plan to Deliver - Workstream leader

Company: RTX

Location: Remote

Posted Jan 23, 2025

RTX Corporation, an Aerospace and Defense company, is seeking a skilled SAP (Plan to Deliver) digital technology leader for an ERP Team Leader position. The role involves leading a team of SAP professionals, providing guidance on best practices and technical solutions, and driving enhancements for SAP Planning, Manufacturing, Quality, logistics, and Aftermarket / MRO solutions. The ideal candidate should have extensive experience in SAP systems, a strong technical background, and the ability to lead cross-functional teams to drive continuous improvement and efficiencies across operations. The successful candidate will be responsible for the successful delivery of each phase in the OneRTX: Process & Systems Transformation Program, which aims to harmonize key business processes and migrate capabilities into standardized ERP systems, with SAP S/4HANA as the foundation.

VMware Cloud Solutions Architect

Company: Arrow Electronics

Location: Remote

Posted Jan 23, 2025

Arrow is seeking a VMware Cloud Solutions Architect to support their Cloud Solutions sales team and client accounts in a pre-sales and delivery role. The role involves conducting cloud assessments, developing solutions, and presenting results to clients. The ideal candidate should have expertise in hybrid cloud architecture, experience in performing cloud assessments, and proficiency in consultative solution selling. They should also possess excellent communication skills and the ability to create high-quality deliverables. Arrow offers competitive compensation, benefits, and growth opportunities.

Account Executive Cross Industry - MuleSoft

Company: Salesforce

Location: Munich, Germany / Remote

Posted Jan 23, 2025

Salesforce, a leading company in CRM and AI, is seeking a collaborative Account Executive to address a significant market opportunity. The role involves selling strategic business outcomes with long-term, high growth engagements. The successful candidate will be part of a close-knit, cross-functional team, responsible for driving the go-to-market strategy and leading the sales cycle. MuleSoft, a fast-growing business unit of Salesforce, is looking for someone with a proven track record in software sales, a focus on customer success, and proficiency in German and English.

Sr. Enterprise Account Executive

Company: ServiceNow

Location: Montreal, Canada / Remote

Posted Jan 23, 2025

Senior MS-SQL Administrator (Colombia only)

Company: Equinix, Inc

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Support Operations Program Manager - AI Technology

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Support Operations Program Manager to deploy AI technology within their Support ecosystem. The role involves driving AI strategy, deploying AI initiatives, collaborating across departments, optimizing customer and agent experiences, driving performance metrics, and acting as an AI advocate. The ideal candidate should have a Bachelor's degree in Engineering, Operations Management, Computer Science, or a related field, with 8+ years of experience in business operations with technology implementations. They should possess technical fluency with AI tools and platforms, a customer-centric mindset, strong analytical, communication, and project management skills. Samsara offers competitive compensation, benefits, and a flexible working model.

UI Frontend Developer

Company: Health-E Commerce

Location: Remote

Posted Jan 23, 2025

Health-E Commerce is seeking a skilled UI Frontend Developer with extensive experience in HTML, CSS, and JavaScript. The role involves designing and implementing user interfaces, collaborating with designers and backend developers, and optimizing web applications. The ideal candidate should have proficiency in modern JavaScript frameworks, a strong understanding of responsive design, and excellent problem-solving skills. Compensation ranges from $90,000 to $110,000, with additional benefits including a discretionary annual bonus, comprehensive health insurance, flexible PTO, and professional development opportunities.

Senior Claims Representative - Auto Property Damage

Company: Liberty Mutual Insurance

Location: Dallas, TX / Remote

Posted Jan 23, 2025

Liberty Mutual is offering a Senior Claims Representative position in the Auto Property Damage (APD) division. The role involves reviewing and processing straightforward Commercial claims, interacting with various parties, and determining policy coverage. The company provides comprehensive benefits, including insurance education and training. This is a remote position with in-office requirements twice a month for candidates near Suwanee, GA and Dallas, TX. Qualifications include a Bachelor's Degree, 1-2 years of experience, and strong customer service and technology skills. Liberty Mutual is committed to fostering a diverse, equitable, and inclusive workplace.

Software Engineering Manager

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking a Software Engineering Manager for the Developer Relations team. The role involves leading a global team focused on CI/CD, Observability, and Cloud Computing support, as well as onboarding to CloudOS and regionalization efforts. The ideal candidate should have extensive experience in building modern CI/CD pipelines, Cloud deployments, and DevOps, with a strong background in developer advocacy. They must also excel in team building, relationship management, and inspiring innovation. Responsibilities include managing high-performance teams, driving tool and application design, collaborating in technical discussions, and ensuring team support through standard methodologies. Autodesk offers a competitive compensation package, with a base salary between $136,000 and $187,000 for Canada-BC based roles.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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