Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior Environment Artist

Company: Wave

Location: Remote

Posted Jan 23, 2025

Lead Machine Learning Engineer, Bidding Intelligence

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 23, 2025

Liftoff, a leading growth acceleration platform for the mobile industry, is seeking a Machine Learning Engineer for its Bidding Intelligence group. The role involves building state-of-the-art deep learning models for accurate bidding decisions in millions of auctions per second. The ideal candidate should have 10+ years of experience in Machine Learning, Software Engineering, and/or Infrastructure, with a strong coding ability and team collaboration skills. Liftoff offers a competitive compensation package, including equity and benefits, with base salary varying based on location and experience. The company is committed to providing a fair and inclusive work environment.

Account Executive - Supply Chain and Logistics

Company: Keboola

Location: Remote

Posted Jan 23, 2025

Keboola, a rapidly growing data management software company, is seeking an Account Executive to join their US-based GTM team. The role involves managing the full sales cycle, engaging with leading transportation and logistics brands, and driving revenue growth. Keboola offers innovative technology, impactful work, growth potential, a supportive culture, and flexibility. The ideal candidate should have 3+ years of full sales cycle experience in a solution-based SaaS environment, industry expertise in supply chain, transportation, or logistics, and strong technical aptitude.

Business Talent Acquisition Sourcer (Contract)

Company: Headway

Location: Remote

Posted Jan 23, 2025

Headway, a mental health tech company founded in 2019, is expanding its national network of over 45,000 providers across all 50 states. With over $325m in funding, they aim to make mental healthcare accessible by enabling therapists to accept insurance. They're hiring a Contract Sourcer for their high-volume sales recruiting function, offering an hourly rate of $55.00. The role involves sourcing top sales talent, coordinating interviews, and utilizing tools like LinkedIn Recruiter, Gem, and Greenhouse.

Senior IP Paralegal

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Test Automation Engineer with Playwright

Company: Mobica

Location: Remote

Posted Jan 23, 2025

Mobica is a global software services company with offices in Europe and the USA. They partner with businesses across various industries, providing engineering expertise across the entire technology stack. Mobica empowers its employees to develop their skills, push boundaries, and advance their careers. The company values open communication, inclusivity, and employee happiness. They are seeking a skilled Test Automation Engineer with JavaScript and Playwright experience to design, develop, and execute automated test scripts. The role involves collaborating with developers and stakeholders to ensure software quality and participating in code reviews.

Project Manager

Company: New Era Technology

Location: Remote

Posted Jan 23, 2025

New Era Technology is a global company with over 4500 professionals, committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. They offer a team-oriented culture, continuous training, and competitive benefits. The primary duties include developing project management skills, facilitating organizational success, driving change management, enabling collaboration, planning and launching projects, monitoring and mitigating risks, managing data and reporting, strengthening relationships, improving project performance, and participating in team initiatives. Required qualifications include 3-5 years of project experience, a Bachelor's degree (preferred), PMP or equivalent certification (preferred), and experience creating SOPs and writing internal knowledge base articles (preferred). The role offers full remote flexibility and a compensation of $80K per year.

Account Executive - eCommerce

Company: Keboola

Location: Remote

Posted Jan 23, 2025

Keboola, a rapidly growing data management software company, is seeking an Account Executive to join their US-based GTM team. The role involves managing the full sales cycle, engaging eCommerce and retail brands, achieving revenue goals, and collaborating with a global team. The ideal candidate should have 3+ years of full sales cycle experience in a solution-based SaaS sales environment, with a background in eCommerce or digital retail. Keboola offers innovative technology, impactful work, growth potential, a supportive culture, and flexibility in a diverse, primarily remote team.

AMS Go To Market Leader - Consumer Goods

Company: ServiceNow

Location: Minneapolis, MN / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an AMS Go To Market Leader for Consumer Goods. The role involves aligning with industry transformation sales teams, leveraging technology for transformation change, and developing strategic opportunities. The ideal candidate should have extensive Consumer Goods industry experience, IT/Technology function experience, and a proven track record in an Enterprise Software company or top-tier consulting firm. Key responsibilities include customer focused pipeline development, sales oriented pipeline progression, partner development, solution design, and business analysis. The role requires exceptional presentation skills, relationship building, and the ability to thrive in a high-growth environment.

VP, Systems and Transformation

Company: Equinix, Inc

Location: Redwood City, CA / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Vice President of Systems and Transformation. This role involves driving the Go-To-Market (GTM) Transformation agenda, optimizing processes, technologies, and mindsets. The ideal candidate should have extensive experience in digital transformation within a technology sector, with a proven track record in influencing strategy, enabling value streams, and architecting future-state operating models. Responsibilities include defining and implementing the vision for digital transformation, aligning value stream initiatives with business goals, and architecting the GTM technology platform. The candidate must also possess strong leadership skills, ability to partner with senior leadership, and experience in change management. The role requires a Bachelor's degree, or equivalent experience, and excellent communication, analytical, and problem-solving skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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