Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior CPQ level application administrator

Company: Equinix, Inc

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Account Executive - MidMarket - Italy

Company: Atlassian

Location: Remote

Posted Jan 23, 2025

Atlassian offers flexible work options, including remote work, and is hiring for a fully remote Midmarket Sales role based in Italy. The role involves developing sales strategies, managing designated accounts, and occasionally visiting the region. The ideal candidate should have 5+ years of sales experience, preferably in enterprise software, and fluency in Italian and English. Atlassian values diversity and offers comprehensive benefits.

Senior Manager of FP&A, WooCommerce

Company: Automattic

Location: Remote

Posted Jan 23, 2025

Automattic, the global leader in publishing, messaging, and commerce software, is seeking a Senior Manager for its FP&A team. The role involves overseeing reporting packages, conducting management reviews, and providing financial analysis for WooCommerce, one of the largest ecommerce platforms. The ideal candidate should have 8+ years of experience in corporate financial operations, strong business acumen, and a proven track record in high-growth environments. Automattic, a fully remote company with over 1700 employees in 92 countries, is committed to democratizing publishing and commerce, and fostering diversity, equity, and inclusion.

Databricks Architect - US Based Remote

Company: Coenterprise

Location: Remote

Posted Jan 23, 2025

CoEnterprise, an award-winning B2B software and professional services company, is seeking a talented Databricks Architect for a US-based remote position. The role involves designing and implementing innovative data solutions using Databricks and the Medallion Architecture. Key responsibilities include leading requirement-gathering sessions, collaborating with cloud platform teams, translating complex data processes, developing automation scripts, and providing hands-on development support. The ideal candidate should have 7+ years of data engineering experience, extensive Databricks expertise, proficiency in Python, and knowledge of cloud platforms. Leadership and collaboration skills are also essential. CoEnterprise offers comprehensive benefits and a diverse, innovative work environment.

EXIM Import/Export Engineer

Company: RTX

Location: Remote

Posted Jan 23, 2025

Staff Software Engineer

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Investment Manager - Director

Company: Deutsche Bank

Location: Los Angeles, CA / Remote

Posted Jan 23, 2025

Deutsche Bank's Wealth Management division is seeking an Investment Manager, or Director, for their Los Angeles office. The role involves serving as a primary point of contact for clients, providing comprehensive investment advice, and leveraging the expertise of the Deutsche Bank Wealth Management Chief Investment Office. The successful candidate will collaborate with relationship managers to plan and service clients, and will be responsible for increasing share of wallet from existing clients. They will also assess clients' risk appetite, ensure suitability of investments, and proactively identify opportunities across various asset classes. A solid client network in the EMEA region, a Bachelor's Degree, and proven experience in portfolio construction and asset allocation are required. Excellent communication skills and the ability to work collaboratively are highly valued.

DevOps Engineer III - LogScale (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity, is hiring a DevOps Engineer. The role involves building and deploying automation, using configuration management software like Chef & Ansible, and orchestrating containerization systems such as Kubernetes. The ideal candidate should have several years of experience in large-scale Linux-based environments, Oracle cloud (OCI), and CI/CD tools. They will research and iterate on system configurations, build and maintain CI/CD pipelines, automate tasks, and manage secure infrastructure. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Remote Associate Inside Sales Associate (AR-L) - National General

Company: Allstate

Location: Searcy, AR / Remote

Posted Jan 23, 2025

National General Insurance, a part of The Allstate Corporation, is seeking an Insurance Sales Agent. This role involves using advanced technology to provide quotes and sell policies across multiple lines and carriers. The agent will also focus on client service, creating positive relationships, and meeting customer needs. Key responsibilities include tracking, gathering information, answering inquiries, and identifying customer needs. The company offers career progression with increased base pay and incentive multipliers. Benefits include a $700 licensing bonus, 1st year earning potential of $45k-$55k, flexible work from home, comprehensive training, and extensive benefits. Minimum requirements include a Property & Casualty License, high school diploma, and strong phone etiquette.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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