Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Manager, Business Marketing

Company: Liftoff

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Senior Mobile Manual QA Engineer

Company: IDT

Location: Remote

Posted Jan 23, 2025

IDT Corporation is seeking a Senior Mobile Manual QA Engineer with 3+ years of experience in manual mobile and backend testing. The role involves conducting testing, creating and maintaining test plans, working closely with the development team, and communicating with stakeholders. The company offers remote work, competitive compensation, and opportunities for professional growth. IDT is a global communications company known for its prepaid communication and payment services.

Business Development Representative (EMEA - Telco)

Company: GitLab

Location: Remote

Posted Jan 23, 2025

GitLab, an open core software company, is seeking a Business Development Representative (BDR) to join their Revenue Marketing team. The role involves leading initial outreach to targeted Telco Enterprise accounts, leveraging creative marketing and sales tactics, and generating qualified meetings for the Sales organization. The ideal candidate should have experience in Telco accounts, fluency in French, Spanish, or Italian, and strong communication skills. GitLab offers a remote, asynchronous work environment, comprehensive benefits, and an inclusive culture.

Senior Analytics Engineer

Company: brightwheel

Location: Remote

Posted Jan 23, 2025

Brightwheel, a globally trusted technology brand in early education, is seeking a Senior Analytics Engineer. The company aims to provide high-quality early education for every child by enabling teachers with more time for students, engaging parents, and supporting small businesses. The ideal candidate should have 4+ years of experience as an analytics engineer, strong SQL and DBT skills, and experience in data modeling. They will be responsible for building and maintaining the data layer for Brightwheel's analytics stack, collaborating with business users, and improving organizational capacity.

NP/PA - Virtual Health Assessment (Bilingual)

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 23, 2025

Oscar Medical Group is seeking a NP or PA to join their Virtual Health Assessment team. The role involves conducting virtual health assessments, cross-training into urgent care and virtual primary care, and interacting with members virtually. The ideal candidate should have a DNP, FNP, ENP, or PA from an accredited program, board certification, and 3+ years of experience in Family Medicine, Internal Medicine, or Primary Care. The company is offering a base pay of $104,000 - $136,500 per year, employee benefits, and opportunities for growth. Oscar Medical Group is committed to fostering an inclusive environment where employees can be their authentic selves.

従業員支援領域のテクニカルコンサルタント

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 23, 2025

Kyndryl is seeking a leader for in-house IT help desk services, focusing on self-service solutions like Chatbot, ITSM, and Copilot. The role involves driving projects as a technical lead, from requirements definition to migration. Essential skills include experience leading IT help desk projects, related solution skills, general project management, and strong communication abilities. Kyndryl values diversity and offers opportunities for innovation, learning, and community involvement.

GenAI Architect

Company: ServiceNow

Location: Austin, TX / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves hands-on delivery of ServiceNow's GenAI capabilities, technical advisory activities, and collaboration with cross-functional teams. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and ServiceNow certifications. They must possess excellent communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment. ServiceNow is an equal opportunity employer, committed to inclusivity and diversity.

Lead Installation Tech

Company: Henry Schein

Location: Remote

Posted Jan 23, 2025

This job overview describes a position responsible for supporting the District Installation Manager and coordinating with Operations & Sales Support teams to deliver a superior customer experience. Key responsibilities include project managing capital equipment installations, participating in Equipment Planning Meetings, updating project management software, and serving as the primary point of contact for large installations. The role requires excellent leadership, organizational, and communication skills, along with experience in dental/medical project management. The ideal candidate should have at least 6 years of related experience and a Bachelor's Degree. Local travel and physical demands are required, including bending, lifting, and climbing.

Sales Development Representative Intern, 2025 Summer U.S.

Company: Atlassian

Location: Austin, TX / Remote

Posted Jan 23, 2025

Atlassian offers flexible work arrangements, allowing employees to choose their work environment. They hire globally and conduct virtual interviews and onboarding. Sales Development interns collaborate with Sales and Success Account Teams, working on projects to build sales pipeline. The role involves meeting setting, outbound prospecting, and creating value-driven messaging. Interns will use tools like SFDC, Gong, Outreach, and LinkedIn Navigator. The internship is full-time for 12 weeks during Summer 2025. Atlassian values accountability, clear communication, continued learning, integrity, and adaptability. Compensation is competitive and determined by skills, expertise, and experience. The company offers a variety of perks and benefits, and is committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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