Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

NOC Operator

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

HV Substation Commissioning Engineer

Company: GE Vernova

Location: Larkhall, United Kingdom / Remote

Posted Jan 23, 2025

Electrical Equipment Engineer - Power Plant

Company: GE Vernova

Location: Greenville, SC / Remote

Posted Jan 23, 2025

GE Gas Power, part of GE Vernova, is seeking an Electrical Equipment Engineer for a hybrid role in Schenectady or Greenville. The engineer will be responsible for specifying key electrical equipment for power plants, including Generator Power Plant Equipment and Generator Electrical protection panel. The role involves preparing functional specifications, supporting supplier design evaluation, reviewing technical documentations, and assisting with installation and commissioning. The ideal candidate will have a minimum of 5 years of experience in Medium or High Voltage systems of power plant installations, a Bachelor's or Master's degree in Electrical Engineering, and familiarity with OSHA requirements and power plant equipment. Fluency in MS Office applications and understanding of short circuit current, current rating, protection studies, and insulation level are beneficial. The position offers competitive benefits and a path for career growth.

Clinical Team Manager, Cardiovascular and General Medicine

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

PPD, a part of Thermo Fisher Scientific, is seeking a Clinical Team Manager. The role involves managing clinical operational and quality aspects of allocated studies, ensuring compliance with ICH GCP. The manager will work in partnership with the Project Manager, coordinating the activities of Clinical Management members. They will be responsible for clinical deliverables within agreed timelines and budget, and provide contact and support to the project sponsor for all clinical aspects. The role requires strong leadership, planning, and organizational skills, along with a solid understanding of clinical monitoring practices. PPD values employee health and wellbeing, offering career advancement opportunities and award-winning training.

Market Development Manager - Protein Diagnostics

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Global Market Development Manager to develop and implement marketing campaigns for Medical and Scientific applications. The role involves driving the growth of the Protein Diagnostics Division, building a strong demand generation funnel, and collaborating with cross-functional teams. Key responsibilities include creating content, executing marketing initiatives, analyzing program ROI, and maintaining a digital footprint. The ideal candidate should have a Bachelor's degree in a related field, 5+ years of experience in product commercialization, and strong digital marketing skills. The position offers competitive compensation, benefits, and opportunities for career growth.

Lead EHS Specialist-ONW Thailand Project and Services

Company: GE Vernova

Location: Amnat Charoen, Thailand / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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