Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

OpenShift Specialist

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They are committed to creating a more equitable, inclusive world. As a System Administrator, you'll solve complex problems, work with cutting-edge technology, and manage systems data for clients. The role is diverse and challenging, offering opportunities for growth and specialization across various industries. Kyndryl values diversity, inclusivity, and employee development, providing state-of-the-art resources, learning opportunities, and a supportive work environment.

Sr. Director of Engineering

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Content Operations Manager

Company: Meta

Location: Remote

Posted Jan 23, 2025

The job posting is for a Content Operations Manager role at Meta, responsible for managing multiple work streams and strategic initiatives. The role involves collaborating with various teams, driving procurement and financial operations, and managing content development and publishing flows. The ideal candidate should have 5+ years of project and program management experience in digital content development, with a focus on business operations. Preferred qualifications include experience in technology, XR and GenAI industries, and working with third-party content developers.

Sales Manager

Company: GlossGenius

Location: New York, NY / Remote

Posted Jan 23, 2025

GlossGenius is seeking a Sales Manager to lead a team of Account Executives, focusing on transforming the operations of beauty, health, and wellness professionals. The role involves hiring, training, and motivating a sales team, optimizing sales channels, and implementing new technologies. The ideal candidate should have 5+ years of sales experience, including people management, and experience with tools like Hubspot, Salesforce, Outreach, and Gong. Benefits include flexible PTO, competitive health insurance, fertility benefits, generous parental leave, 401k, professional development stipend, and more. The OTE for this role is between $150,000-$175,000 + target equity + benefits.

Regional Sales Engineer (Remote, KOR)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking a Regional Sales Engineer based in Seoul. The role involves managing product technical sales support, collaborating with sales teams, and driving revenue targets. The ideal candidate will have presales experience, excellent technical knowledge in networking and security, and strong relationships with customers. They should be able to create Security Assessment Reports, drive end-user acceptance, and work with internal teams for product improvements. Candidates must possess excellent communication skills, leadership abilities, and relevant security certifications.

Machine Learning Engineer, Advertiser Budget Optimization

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit, a large online community with 97M daily active users, is seeking a machine learning engineer for its Ads Budget Optimization team. The role involves building and optimizing bidding systems using real-time data and machine learning, conducting experiments to evaluate business impact, and collaborating with cross-functional teams. The company offers comprehensive benefits and is committed to diversity and inclusion.

Sales Representative - National General

Company: Allstate

Location: Remote

Posted Jan 23, 2025

National General Insurance, a part of The Allstate Corporation, offers home, auto, and accident and health insurance through a network of independent agents and directly to consumers. The company is seeking Insurance Sales Agents to use cutting-edge technology for quoting and selling policies across multiple lines and carriers. The role involves providing excellent client service, identifying customer needs, and meeting them using sales tools and techniques. Key performance indicators include sales, productivity, and quality requirements. The company offers career paths with increasing base pay and incentive pay, along with comprehensive benefits, warm leads, and paid licensing training. The compensation is $15.00 - $15.00 per hour based on experience and qualifications.

Senior Product Marketing Manager, Providers

Company: Headway

Location: Remote

Posted Jan 23, 2025

Headway, a mental health tech company founded in 2019, aims to revolutionize mental healthcare by building a national network of insurance-accepting therapists. With over 45,000 providers and 1 million patients served, Headway is backed by $325m in funding from top investors. The company is seeking a Senior Product Marketing Manager for Providers to scale their product marketing function, focusing on product messaging, launches, and sales enablement content. The ideal candidate will have 7-10 years of product marketing experience, preferably in health tech, and a strong track record of driving results. Compensation ranges from $168,000 to $210,000 based on location. Benefits include equity, medical coverage, work-from-home stipend, therapy reimbursement, and more.

Area Business Manager, Charlotte, NC

Company: Blueprint Medicines

Location: Charlotte, NC / Remote

Posted Jan 23, 2025

The Area Business Manager role at Blueprint Medicines involves contributing to the successful launch of AYVAKIT, building a new market for patients with systemic mastocytosis, and developing markets within assigned territories. The individual will be a product and disease state expert, building relationships with healthcare professionals and cross-functional colleagues to deliver patient support. They will report to the Regional Business Director and collaborate with various teams to ensure effective patient care and market development. The role requires strong clinical and business acumen, patient-focused mindset, and excellent communication skills. A degree in health sciences, business, or related field is preferred, along with experience in Allergy/Immunology, Hematology, and/or Rare Disease. The candidate should have a proven track record in driving sales results, understanding of disease modifying therapies, and ability to navigate complex market access environments.

Field Medical Advisor - Belgium

Company: CSL

Location: Remote

Posted Jan 23, 2025

CSL Vifor is seeking a Field Medical Advisor to support their current portfolio and upcoming product launches. The role involves representing Medical Affairs externally, establishing relationships with Key Opinion Leaders (KOLs), Healthcare Professionals (HCPs), and key accounts. Responsibilities include providing input for country medical plans, disease state education, and research support. The role also involves training colleagues, reviewing promotional materials, and participating in cross-functional brand team meetings. The ideal candidate should have a university degree in a medical or life science field, at least 3 years of experience in clinical practice, research, or the pharmaceutical industry, and demonstrated experience in KOL, HCP, or medical community engagement. Excellent communication skills in Dutch and English are required, with knowledge of French being a plus. The role involves up to 70% travel and offers opportunities for professional development and growth within CSL Vifor, a global leader in iron deficiency and nephrology.

Digital Events Manager

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages