Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior Data Scientist

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 23, 2025

Product Manager - Solido Custom IC - Remote USA*

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 23, 2025

Siemens Digital Industries Software is seeking a Product Manager for their Solido Custom IC division. The role involves managing EDA products, growing revenue, and delivering value to market segments. The ideal candidate should have 2+ years of experience in EDA or semiconductor engineering, a Bachelor's degree in engineering, and strong communication skills. Key responsibilities include defining market requirements, developing product roadmaps, and managing product lifecycle. Siemens offers flexibility, competitive benefits, and a diverse work environment.

Senior Power System Engineer

Company: GE Vernova

Location: New York, NY / Remote

Posted Jan 23, 2025

System Administrator

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They offer opportunities for growth and specialization in various industries. As a System Administrator, you'll solve complex problems, manage systems data, and collaborate with a diverse team. The role is challenging but rewarding, providing hands-on experience, learning opportunities, and the chance to certify in major platforms. Kyndryl values diversity and inclusivity, fostering an environment where employees can bring their whole selves to work.

Digital Solutions Partner

Company: iRhythm Technologies

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

iRhythm Technologies is seeking an experienced Digital Solutions Partner for a remote role in the US. The partner will lead EHR sales and customer adoption initiatives, focusing on key target accounts within the assigned area. The goal is to provide seamless access to the iRhythm Zio product platform and increase account penetration. The role involves strategic planning, cross-functional teamwork, and customer relationship management. iRhythm values strategic thinkers with strong communication skills, organizational abilities, and experience in EMR implementations or consulting involving EHRs and integrations.

Technical Application Engineering

Company: GE Vernova

Location: Denver, CO / Remote

Posted Jan 23, 2025

Data Specialist Mongo

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is seeking a skilled Database Administrator to manage and modernize their mission-critical technology systems. The role involves designing, building, and maintaining database management systems, ensuring peak performance, and implementing high security standards. The successful candidate will also be responsible for disaster recovery planning, supporting end users and developers, and conducting capacity planning. Kyndryl values diversity and offers growth opportunities, including training programs and the chance to work with various industries.

Content Marketing Manager, Commercial

Company: Headway

Location: Remote

Posted Jan 23, 2025

Headway, a mental health tech company founded in 2019, aims to revolutionize mental healthcare by making it accessible to all. With over 45,000 providers and 1 million patients served, Headway is expanding its national network. The company is seeking a Content Marketing Manager to develop sales materials, improve processes, and drive thought leadership. The role involves creating high-quality content, maintaining a centralized library, and ensuring consistent messaging. Qualifications include 5-7 years of experience in sales enablement or marketing, strong organizational skills, and a proven track record in developing effective sales assets. Compensation ranges from $128,000 to $160,000 based on location. Benefits include equity compensation, health coverage, and flexible PTO.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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