Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Technical AI Governance Specialist

Company: Autodesk

Location: Vancouver, Canada / Remote

Posted Jan 23, 2025

Site Reliability Engineer

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Site Reliability Engineer with 10+ years of operational management experience. The role involves ensuring reliability, resiliency, and innovation in information systems, collaborating with a talented team, and driving continuous improvement. The ideal candidate will have expertise in building trusted relationships with customers, implementing strategies to cap operations load, and experience with Windows server, Linux server, UNIX, and cloud platforms. Kyndryl values diversity and offers opportunities for professional growth and innovation.

Senior Operations Manager, Workforce Analytics

Company: Carrot Fertility

Location: Remote

Posted Jan 23, 2025

Carrot Fertility, a leading global fertility and family-building platform, is seeking an Operations expert to serve as a subject matter expert and trusted advisor to executive and senior leaders. The role involves new business forecasting, workforce planning, and hiring strategies. The ideal candidate will have strong communication skills, analytical expertise, adaptability, problem-solving skills, and flexibility. Key responsibilities include building relationships with cross-functional stakeholders, defining and managing key metrics for capacity planning, and preparing recommendations for staffing decisions. The Operations team at Carrot is focused on driving efficiency and providing best-in-class service, with a mission to support every aspect of operational functions.

Analyst Relations Manager

Company: LogicGate

Location: Remote

Posted Jan 23, 2025

LogicGate, founded in 2015, is a modern risk management platform aiming to transform business risks into opportunities. With over $156M in funding, the company is committed to leading the GRC category with its flexible, no-code solution. LogicGate values diversity and inclusivity, fostering an environment where employees feel safe to bring their authentic selves. The company's core values guide its interactions with customers, employees, and stakeholders. As an Analyst Relations Manager, you'll serve as a bridge between external influencers and internal teams, leveraging market insights to inform product positioning and marketing strategies. The role requires 3+ years of analyst relations experience, strong communication skills, and a passion for technology. The anticipated base salary range is $100,000 - $120,000 per year, with additional benefits including generous PTO, health and wellness benefits, and learning opportunities.

Director of Billings & Collections

Company: Airtable

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Compensation Analyst

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Coinbase is seeking a Compensation Analyst to join their Total Rewards team. The role involves supporting global compensation programs, conducting quantitative analyses, benchmarking, and contributing to the design and administration of compensation programs. The ideal candidate should have 2+ years of experience in compensation teams, be analytical, detail-oriented, and comfortable in a fast-paced environment. The company is committed to diversity and equal opportunity, offering a competitive salary range of $127,075—$149,500 USD.

Commissioning Engineer

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

Hitachi Energy is recruiting for a Commissioning Engineer role, which can be remote with 60-70% travel in North America. The role involves leading commissioning activities for substation and FACTS equipment, developing budgets and schedules, and managing project execution. The ideal candidate should have at least five years of experience in managing and executing testing & commissioning of HV Substations and power quality substations, with knowledge in relaying concepts, electrical protection & control systems, and SCADA/RTU systems.

Sustainability Manager, Carbon & Climate Risk

Company: Equinix, Inc

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is hiring a Sustainability Manager to support its climate ambitions. The role involves decarbonization project management, climate risk data management, and climate change reporting. The ideal candidate will have 5-7 years of experience in corporate sustainability and GHG accounting, strong project management skills, and a deep understanding of sustainability programs specific to energy, environment, and emissions.

Director, Senior SAP Sales Specialist

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Implementation Services Manager

Company: LogicGate

Location: Remote

Posted Jan 23, 2025

LogicGate, founded in 2015, is a modern risk management platform aiming to transform business risks into opportunities. With over $156M in funding, they continue to lead the GRC category with their flexible, no-code solution. The company values diversity, inclusivity, and employee flexibility, offering remote or hybrid work options. The Implementation Services Manager role involves managing customer onboardings, building strong relationships, and delivering winning strategies. Requirements include 4+ years of GRC experience, strong technical knowledge, and project management skills. The anticipated salary range is $85,000 - $100,000 per year, with additional benefits and perks.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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