Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior Data Scientist - Insurance Modeling

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Pie Insurance is a startup aiming to revolutionize commercial insurance for small businesses by making it affordable and user-friendly. They leverage technology and AI to enhance the buying and experiencing process of commercial insurance. The company values diversity and entrepreneurship, and is seeking an AI Data Scientist to establish best-in-class data analytics. The role involves working on various risk and underwriting challenges, leveraging advanced ML algorithms, and impacting mission-critical functions. The ideal candidate should have a quantitative degree, 5+ years of experience in P&C insurance, and strong skills in SQL, Python, and NLP. Pie offers competitive compensation, equity, comprehensive health plans, and a flexible work environment.

Sales Representative - Washington DC - Infection Prevention

Company: Stryker

Location: Remote

Posted Jan 23, 2025

Stryker, a leading medical technology company, is seeking a Sage Sales Representative. The ideal candidate is a hard-working, confident, and competitive salesperson with a track record of success. They should be persuasive influencers, team players, and mission-driven, with a strong work ethic and drive to improve healthcare. The role involves driving sales of innovative products, building relationships with key influencers, and providing exceptional customer service. The company offers competitive benefits and a mission-driven work environment.

Manager, Sales Development

Company: Yubico

Location: Remote

Posted Jan 23, 2025

Yubico, founded in 2007, is a global company specializing in security keys, with a mission to make secure login easy and accessible for everyone. The company, listed on Nasdaq Stockholm Main Market, serves Fortune 500 companies, government agencies, and individuals in over 160 countries. Yubico values employee wellbeing, offering flexible work arrangements, and promoting diversity and inclusion through Employee Resource Groups. The company also engages in philanthropic initiatives, donating YubiKeys to organizations helping at-risk individuals. The Manager Sales Development role involves leading the Americas team of Business Development Representatives, hiring, training, and coaching employees, and developing sales pipelines. The role requires 5+ years of sales experience, including software sales, and proficiency with SFDC CRM and Outreachio.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves building Samsara's business, managing trials, and selling to executives and CXOs. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of consistent quota achievement, and a growth mindset. The position is remote, open to US candidates except those in the NYC Metro Area, and requires working hours in EST/CST. Samsara offers competitive compensation, benefits, and a flexible working model.

Sales Representative (Pacific Northwest)

Company: Saint-Gobain

Location: Remote

Posted Jan 23, 2025

This job position is for a home-based sales role covering Washington, Oregon, and Vancouver, Canada. The role involves maintaining customer relationships, developing new prospects, and promoting new growth products. The ideal candidate should have 5-10 years of experience in selling value-added products in a construction-related field, a Bachelor's Degree, and a strong sales orientation. They must possess technical sales knowledge in commercial construction, good problem-solving skills, and the ability to work as part of a team. The role requires attending sales meetings, training programs, and trade shows, and maintaining up-to-date records through computer systems.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves closing deals worth $20k to $100k, managing trials, and negotiating multi-faceted pricing. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of quota achievement, and a growth mindset. The position is remote, open to US candidates except NYC Metro Area, and requires working hours in EST/CST. Samsara offers competitive compensation, benefits, and a flexible working model.

Robotics Engineer

Company: Saint-Gobain

Location: Remote

Posted Jan 23, 2025

Strategic Sales Account Manager - Sustainability Solutions

Company: Stryker

Location: Remote

Posted Jan 23, 2025

Stryker, a global leader in medical technologies, is seeking a management position. The role involves building and maintaining relationships with senior decision-makers, identifying and closing new sales opportunities, and achieving revenue targets. The company offers competitive benefits including health, financial, and time-off benefits. Stryker is committed to making healthcare better through innovative products and services.

People and Culture Partner

Company: HiBob

Location: Remote

Posted Jan 23, 2025

HiBob, a fast-growing global HR platform, is seeking an enthusiastic and driven People & Culture Partner to join their dynamic team. The role involves partnering with people leaders across various functions, supporting Bobbers, and building exceptional employee experiences. The ideal candidate should have a growth mindset, experience in employee relations, and strong knowledge of HR policies and UK employment legislation. HiBob offers competitive compensation, benefits, and pre-IPO equity, along with a hybrid working model and a commitment to fostering a diverse and inclusive workplace.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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