Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Cybersecurity Projects Manager (Remote)

Company: RTX

Location: Remote

Posted Jan 23, 2025

Collins Aerospace Government Security Compliance (GSC) is seeking a Cybersecurity Projects Manager for a remote role in the United States. The manager will oversee critical cybersecurity projects, ensure system security, collaborate with cross-functional teams, and manage milestones. Key responsibilities include executing projects, establishing working groups, ensuring successful delivery within budget and schedule, providing counsel on policy development, risk assessment, and compliance, and fostering a collaborative environment. The ideal candidate should have a university degree or advanced degree with 8+ years of relevant experience, or equivalent experience without a degree. Active U.S. government security clearance and DoD 8570.01-M IAM level III certified credentials are required. The role offers competitive benefits including medical, dental, vision insurance, generous 401(k) plan, tuition reimbursement, and more.

Technical Lead - Mainframe/iSeries Operations

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Technical Lead - Mainframe/iSeries Operations with 7-10 years of experience. The role involves performing batch operations, analyzing and resolving issues, and developing support system management processes. The team lead will also oversee operational oversight and reporting, interact with customers, and drive problem resolution and process improvement. Kyndryl values diversity and offers opportunities for career growth and professional development. The ideal candidate should possess expertise in Mainframe/iSeries Operations, JCL, and IBMi systems, and have strong analytical and problem-solving skills.

Medical Expert

Company: Carrot Fertility

Location: Remote

Posted Jan 23, 2025

Commodity Site Leader (m/f/d)

Company: GE Vernova

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

The job involves negotiating with suppliers to secure favorable contractual conditions, managing supplier panels, leading negotiations, and allocating needs to specific suppliers. It also includes managing claims, commercial sourcing management, data analysis, and negotiation support. The role requires working closely with engineering to establish a design for manufacturing process and taking full supply chain responsibility for Coatings. The position necessitates creating a Market Intelligence for own components/segments, acting as a resource for colleagues, and leading small projects. The job requires strong communication skills, problem-solving abilities, project management skills, and experience with Coatings. For U.S. based candidates, the base pay range is $94,500 to $157,500 with a 10% bonus opportunity. Benefits include healthcare, retirement plans, tuition assistance, and paid time-off.

Partner Talent Strategist, Staffing Agencies

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a proactive individual to drive the growth of its partner ecosystem. The role involves engaging with staffing agencies, managing relationships, and executing programs to accelerate ramp times and improve partner sales productivity. The ideal candidate should have excellent organizational and interpersonal skills, a proven track record in stakeholder engagement, and strong project management capabilities. They must be capable of working in a fast-paced environment, possess excellent communication skills, and have a positive demeanor.

Oracle CPQ - Senior Manager

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 23, 2025

The text describes a career opportunity in Oracle consulting, focusing on the Lead to Revenue (L2R) team. This role involves helping organizations transition from traditional to subscription-based business models, using Oracle offerings to solve business problems in areas like sales, marketing, finance, and operations. The job requires a Bachelor's degree and 10 years of experience. Preferred skills include understanding of multiple business models, revenue recognition under ASC 606, and experience with Oracle CX Clouds. The role involves working as part of a team, dealing with ambiguous problems, and contributing to an environment where people and technology thrive together.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages