Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Sr. Software Engineer - Cloud Platform Reliability (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking a skilled developer to build next-generation infrastructure and security platforms. The role involves developing and maintaining services for reliability and scalability, enhancing monitoring services, and collaborating across teams. The ideal candidate should have 6+ years of experience in developing microservices for SaaS products in object-oriented languages like Golang, Java, Scala, Kotlin, Python, or Node.js. They should possess a deep understanding of distributed systems, scalability challenges, and multi-threading, concurrency, and parallel processing technologies. The candidate will also be expected to contribute to the open-source community, thrive in a fast-paced environment, and adhere to engineering best practices.

Associate Consulting Engineer- Azure

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW offers a best-in-class training program for Associate Consulting Engineers (ACEs). ACEs will participate in a milestone-based program, gaining valuable on-the-job skills and collaborating with top technology professionals. The role involves driving architecture and delivering customer solutions on the Microsoft Azure Platform, participating in pre-sales activities, planning, design, implementation, operations, and consulting. CDW values collaboration, integrity, inclusivity, and personal growth, providing opportunities for hands-on experience with leading-edge technology and career advancement. The ideal candidate should have a degree in a relevant field, practical experience, and certifications. CDW is a Fortune 200 leader committed to fostering an environment that supports work-life balance and professional development.

Special Accounts Consultant II

Company: Computershare

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Computershare, a global leader in corporate trust solutions, is seeking a highly motivated individual with 10+ years of corporate trust experience for a remote position. The Special Accounts Consultant II role involves managing and resolving escalated trust accounts and issues, maximizing recoveries, and developing business plans. The company offers a supportive work environment, flexible working, and comprehensive benefits including paid parental leave, health rewards, and a 401k matching plan. The typical base pay range is $98,000-$130,000.

Ad Operations Specialist

Company: Editorialist YX

Location: Remote

Posted Jan 23, 2025

The job posting is for an Ad Operations Specialist role, responsible for managing and optimizing digital advertising campaigns across various platforms. The role involves media planning, trafficking, monitoring, and reporting, ensuring campaigns meet client requirements. The specialist will work closely with internal teams and vendors to ensure smooth execution and deliver high-quality results in a fast-paced environment. Key responsibilities include media forecasting, campaign reporting, affiliate onboarding, managing CRM data, and facilitating communication with clients and teammates.

Principal FSA

Company: CDW

Location: Remote

Posted Jan 23, 2025

Outside Sales Representative

Company:

Location: Alexandria, VA / Remote

Posted Jan 23, 2025

Uline, a leading distributor of shipping, industrial, and packaging materials, is seeking a Sales Account Manager in Alexandria, Virginia. The role offers a competitive salary of $85,000 to $133,000 per year, with opportunities for growth and job stability. The successful candidate will manage and grow existing accounts, bring in new business, and provide exceptional customer service. Uline offers comprehensive benefits including complete insurance coverage, a 401(k) with a 6% employer match, paid holidays, generous paid time off, and bonus programs. The company culture emphasizes strong customer relationships built on trust, with a focus on work-life balance and continuous learning.

Red Hat Linux Systems Admin - Cleared

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and have a significant impact on their career. The Red Hat Linux Systems Admin - Cleared role involves supporting IT system infrastructure, troubleshooting, and maintenance. Key responsibilities include managing day-to-day operations, monitoring, problem resolution, and providing Tier 1 and 2 support. The role requires active Top Secret or Q level security clearance, 10 years of Systems Administrator experience, and a Bachelor's degree in a technical discipline. CDW values its employees, offering a positive work environment with opportunities for career growth and diverse perspectives.

Cloud Contract Specialist

Company: CDW

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages