Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Protection & Control Engineer

Company: GE Vernova

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

GE Grid Automation in Walbrzych, Poland is a thriving business specializing in protection relays, CCS, and DCS solutions for energy sectors. The company is actively introducing digital substation technology across Eastern Europe. The role involves coordinating project design, verifying against local regulations, leading technical discussions, and providing customer trainings and aftersales support. Qualifications include a relevant technical high school diploma, experience in power systems and protection relays, knowledge of HV/MV systems, and fluency in Polish and English.

(Associate) Medical Director - Neurology

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking an (Associate) Medical Director to provide medical support and advice for clinical trials and safety evaluation within the Pharmacovigilance department. The role involves creating clinical trial protocols, contributing to site selection, reviewing and approving study documents, and ensuring medical validity of primary endpoints and study subject safety. The ideal candidate will have an MD or equivalent degree, significant experience in the pharmaceutical industry, and strong medical knowledge. They should be fluent in English, understand the NDA submission process, and have experience with regulatory guidelines for adverse event reporting. The mission is to enable customers to make the world healthier, cleaner, and safer.

Product Owner Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The Product Owner Specialist role involves driving a product management team to deliver high-quality solutions in AI, application development, and data engineering. This position requires strong communication skills, understanding of product development processes, and ability to work collaboratively with cross-functional teams. Key responsibilities include developing product documentation, conducting market research, coordinating product testing, and gathering customer feedback. Preferred qualifications include a degree in a relevant field, experience with data analysis, and familiarity with product management tools.

Pricing Actuary- Specialty Programs

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

Liberty Mutual is seeking a Programs support actuary to collaborate with the underwriting team, enhancing pricing decisions and influencing strategy for commercial lines in admitted and non-admitted markets. The role involves providing high-quality analyses, effective communication, and supporting profit, growth, and operational objectives. The successful candidate should possess strong analytical and communication skills, and the ability to work in a fast-paced, collaborative environment. The position may be filled as a Senior Actuarial Analyst Grade 16 or an Actuary Grade 18 based on experience. Responsibilities include clear communication of technical actuarial work, thought partnership on strategy, production of semi-annual profitability reviews, complex actuarial analyses, cross-functional partnership, training of underwriters, and actuarial support for new programs. Qualifications include a Bachelor's degree, preferably a Master's degree, ACAS/FCAS, minimum 5-7 years of relevant experience, sound knowledge of actuarial techniques, strong communication skills, ability to motivate and mentor, and advanced computing skills.

Network & Security Engineer

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Kyndryl is seeking a bilingual F5 BIG-IP Specialist to ensure smooth operation of customers' IT infrastructure. The role involves managing traffic, diagnosing and resolving issues, and collaborating with cross-functional teams. The ideal candidate should have at least 5 years of experience in IT infrastructure management, strong hands-on experience with F5 BIG-IP systems, and knowledge of traditional network devices. Fluency in Japanese and understanding of Japanese work culture are required. The role offers opportunities for growth, working with cutting-edge technologies, and contributing to innovative solutions.

Data & AI Senior Consultant (m/f/d)

Company: Kyndryl

Location: Zurich, Switzerland / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Data & AI Senior Consultant to drive transformative power of data & AI, collaborating with customers to envision and conceptualize strategic applications. The role involves unleashing AI technology potential, leading workshops, and crafting ingenious approaches to design, build, deploy, and govern complex AI models. The ideal candidate should have 7+ years of AI and Data consulting experience, excellent communication skills, and a growth mindset. Kyndryl offers unlimited opportunities for learning, training, and career growth, fostering a diverse and inclusive work environment.

Principal Data Engineer

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Atlassian is seeking a Principal Data Engineer for its Go-To Market Data Engineering (GTM-DE) team. The role involves building and maintaining the data lake, managing big data pipelines, and facilitating the movement of billions of messages daily. The ideal candidate should have extensive experience in data engineering, tech leading, and driving complex efforts. They should be comfortable working in a fast-paced environment, transforming vague requirements into solid solutions, and solving challenging problems. The role offers competitive compensation and a variety of perks and benefits. Atlassian values diversity and inclusion, ensuring all team members' perspectives are incorporated into its products and culture.

Staff Software Engineer, Compute Reliability and Efficiency

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit, a large online community with millions of daily active users, is seeking a Staff Software Engineer for its Compute Reliability and Efficiency team. The role involves working on lower-level systems engineering, focusing on Linux and Kubernetes. Key responsibilities include collaborating with a team to maintain the infrastructure platform, executing performance and reliability analysis, designing and delivering software to improve platform efficiency, and contributing to technical direction. The ideal candidate should have 7+ years of infrastructure experience, proficiency in Go, Rust, or Python, understanding of kernel primitives, and experience with Kubernetes. Benefits include comprehensive healthcare, 401k matching, workspace benefits, and flexible vacation.

Biotech Business Development Sales Executive

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a strategic Biotech Sales Leader with extensive industry experience. The ideal candidate will have a proven track record in sales leadership, cross-selling, and handling complex deal structures. They will develop and execute business development strategies to drive sales growth in the Biotech market segment. The role involves working cross-functionally with business unit leaders, subject matter experts, and strategic relationship managers to provide an elite customer experience. The candidate should have strong communication skills, a customer-centric approach, and a continuous improvement mentality. They will lead and manage sophisticated deal structuring and negotiation processes, and coordinate senior-level executive and customer meetings.

ITSM Partner Solutions Lead, EMEA

Company: Atlassian

Location: Amsterdam, Netherlands / Remote

Posted Jan 23, 2025

Lead Protection & Control Engineer - Technical Application Engineering

Company: GE Vernova

Location: Remote

Posted Jan 23, 2025

The Consulting Application Engineer (CAE) - Protection and Control role involves providing expert consultant services in a presales and post sales environment for GE Grid Automation's Protection & Control product portfolio. Key responsibilities include guiding customers in planning and development of technical solutions, assisting with proposal development, and providing technical support during customer presentations and demonstrations. The role requires a Bachelor's Degree in Electrical Engineering, a minimum of 8 years of experience in power system protection and control, and excellent communication and presentation skills. The position is remote and located in the South (United States), with a base pay range of $98,400.00-$140,000.00 USD annual, plus a 10% variable incentive bonus.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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