Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Intelligence Analyst Intern - Technical Analysis Cell (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a highly technical intern for a 12-week program starting June 2nd. The role involves analyzing cloud intrusions and mobile malware, creating tools for automation, and contributing to active mitigation efforts. The ideal candidate should have familiarity with cloud service providers, an investigative mindset, strong problem-solving skills, and the ability to learn quickly. Bonus points for knowledge of programming languages, malware analysis, and reverse engineering principles. The internship offers a remote-friendly work culture, competitive compensation, professional development opportunities, and the chance to work with a passionate team.

Content Developer

Company: Leidos

Location: Remote

Posted Jan 23, 2025

Leidos is hiring an experienced Content Developer for a cyber security IDIQ vehicle. The role involves proactively searching for threats, inspecting traffic for anomalies, and developing custom content within Splunk SIEM. The developer will also participate in briefings, author reports, and interface with customers. Primary responsibilities include capturing use cases, developing correlation rules, and maintaining Splunk data models. The ideal candidate should have a degree in Computer Science or related field, extensive experience in incident detection, malware analysis, and cyber forensics, and expert knowledge in various cybersecurity areas. Preferred qualifications include experience with cloud security monitoring and Splunk certifications.

UNIX Specialist

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They are committed to creating a more equitable, inclusive world. As a System Administrator, you'll solve complex problems, work with cutting-edge technology, and manage systems data for clients. The role is diverse and challenging, offering opportunities for growth and specialization across various industries. Kyndryl values diversity, inclusivity, and employee development, providing state-of-the-art resources, learning opportunities, and a supportive work environment.

Squad Lead - Technical Lead

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Legal Operations Associate

Company: GlossGenius

Location: New York, NY / Remote

Posted Jan 23, 2025

GlossGenius is seeking a Legal Operations Manager to manage business operations for the GlossGenius Legal Department. The role involves process design and improvement, vendor and contract management, and legal technology implementation. The ideal candidate will have 3+ years of experience in legal, compliance, or finance operations, with a focus on detail and process. They will report to the Senior Counsel and work closely with other departments. The role offers a competitive salary, benefits, and opportunities for professional development. GlossGenius is committed to creating an inclusive workplace.

Area Business Manager, Columbus, OH

Company: Blueprint Medicines

Location: Columbus, OH / Remote

Posted Jan 23, 2025

Customer Support Agent - Dutch Speaker

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

Principal Software Security Engineer

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking a Principal Product Security Engineer to join their team in revolutionizing the AEC industry. The role involves adding offensive security expertise to a team of passionate technologists, uncovering security improvements, and improving systems, processes, and practices. The engineer will have the flexibility to engage across multiple teams and geographies, providing support and advice. They will own and mature the SSDLC across AEC teams, attend security conferences, and improve vulnerability and 0-day response processes. Minimum qualifications include a degree in cybersecurity/computer science, 5+ years of hands-on offensive security experience, and experience with various programming languages. Preferred qualifications include experience with writing reports, familiarity with modern software practices, and knowledge of security disciplines outside of offensive security.

Account Manager (Chicago)

Company: Yieldmo

Location: Remote

Posted Jan 23, 2025

Sr. Customer Success Manager - DACH

Company: Pluralsight

Location: Dublin, Ireland / Remote

Posted Jan 23, 2025

Principal Product Manager - Solido Custom IC - Remote USA*

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 23, 2025

Siemens Digital Industries Software is seeking a Principal Product Manager for their Solido Custom IC division. The role involves managing a team of product managers, delivering value to market segments, and driving product success through collaboration with R&D and product engineering. Key responsibilities include maximizing product revenue, defining market requirements, and developing product roadmaps. The ideal candidate should have 7+ years of experience in EDA or semiconductor engineering, a Bachelor's degree in engineering, and strong communication skills. Siemens offers flexibility, competitive benefits, and a diverse work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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