Technical Support Jobs in Remote

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Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

电气工程实习生

Company: GE Vernova

Location: Shanghai, China / Remote

Posted Jan 22, 2025

The Electrical Engineering Intern will primarily support the Generator & Electrical Systems (GES) team in designing Gas Turbine Combine Cycle plants, specifying electrical equipment, and resolving technical issues. Key responsibilities include defining electrical equipment, writing purchase order specifications, following up with sourcing, suppliers, or customers, reviewing engineering services, ensuring project design basis is met, and checking GE equipment compliance with customer specifications and local regulations. The role requires a postgraduate student in Engineering with knowledge in Electric Machinery, Electric Apparatus, and Power Electronics. Fluency in English and strong communication and organizational skills are essential. The position offers significant growth opportunities and technical leadership roles based on performance.

Software Engineer - Back End JAVA

Company: Kyndryl

Location: Gurgaon, India / Remote

Posted Jan 22, 2025

Senior/Financial Analyst

Company: Alteryx

Location: Irvine, CA / Remote

Posted Jan 22, 2025

Electro-Mechanical Test Specialist

Company: GE Vernova

Location: Remote

Posted Jan 22, 2025

GE Vernova, part of GE, is seeking an Electro-Mechanical Test Specialist to provide critical on-site support to power generation customers globally. The role involves setting up test apparatus, analyzing test results, and installing/servicing generator health monitoring equipment. The ideal candidate will have an Associate's Degree in Applied Science, 2 years of field service experience, and knowledge of Gas/Steam Turbine and Generator. They should be an aggressive self-starter, able to work independently, and have strong communication skills. The company offers competitive compensation, benefits, and opportunities for professional development.

Lead Cold Section Engineer - Fleet Engineering

Company: GE Vernova

Location: Greenville, SC / Remote

Posted Jan 22, 2025

GE Vernova's Gas Power business is seeking a Lead Cold Section Engineer to deliver optimal solutions for their customers. The role involves technical ownership of HA, F, and other gas turbine technologies, with a focus on SAFER cases, root cause analysis (RCA) milestones, ER subcases, and services Non-conformance reports (NCRs). The engineer will perform hand calculations, detailed analyses, and own select corrective/preventative actions (CAPA) redesigns. They will also lead fleet leader inspections, champion Lean and continuous improvement, and maintain strong relationships with Gas Turbine Engineering (GTE) teams. The ideal candidate will have a Master's or Bachelor's degree in engineering, 6+ years of Gas Turbine engineering experience, and proficiency with ANSYS, NX, and other analytical tools.

Compensation Program Manager

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 22, 2025

Information Security and SOX Controls Specialist

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 22, 2025

Feasibility Strategist - FSP - EMEA

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific offers a standard Monday-Friday work schedule in an office environment. The job involves providing end-to-end support for clinical trials, from start-up to close-out. The role involves developing site and patient strategies, managing feasibility offerings, and maintaining strong relationships with internal and external customers. Key skills include excellent decision-making, data analysis, time management, communication, leadership, and problem-solving abilities. The company's mission is to make the world healthier, cleaner, and safer.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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