Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior Field Event Marketing Manager - Public Sector - (Boston, MA)

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced marketing professional for a top-notch team. The role involves planning, executing, and measuring events and programs for the Public Sector business, targeting Education and Government audiences. The ideal candidate should have 8+ years of relevant experience, strong project management skills, and the ability to work cross-functionally. The position offers the opportunity to impact industries crucial to our global economy, with a focus on safety, efficiency, and sustainability. Samsara values career development, encouraging rapid growth in a hyper-growth environment.

Senior People Technology Analyst - Workday

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Workday configuration expert to join their People Technology & Operations team. The role involves leading Core HCM and Advanced Compensation Workday configuration, building and enhancing business processes, and cross-functional collaboration with HR and business stakeholders. The ideal candidate should have 5+ years of experience in fast-growing, global companies, 4+ years in Workday configuration, and 2+ years in Advanced Compensation. They should be comfortable acting as an internal consultant, driving efficiency, and solving complex business challenges. Samsara offers a competitive total compensation package, flexible working model, and a commitment to diversity and inclusion.

AI, Senior Product Designer II

Company: HubSpot

Location: Remote

Posted Jan 22, 2025

HubSpot's AI team is rapidly growing, focusing on designing AI-first experiences that are intuitive and valuable. They emphasize collaboration, curiosity, and craft, learning AI in real-time as the field evolves. The team is involved in exciting projects like CoPilot, an AI-powered conversational interface, and the development of an agent platform. HubSpot values transparency, diversity, and inclusivity, offering competitive compensation and benefits. The company culture is highly regarded, with HubSpot named the #2 Best Place to Work on Glassdoor in 2022.

Senior Business Architect

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Jan 22, 2025

Liberty Mutual is seeking a Senior Business Architect with business architecture experience required and Property & Casualty insurance experience preferred. The role involves interpreting and contextualizing strategy for operational needs, developing business capability maps, and driving rationalization for systems & applications. The successful candidate will work closely with senior leadership, influence roadmaps, and provide thought leadership. They will also manage a portfolio of projects, collaborate with technology teams, and make recommendations on technology roadmaps and investment allocations. Qualifications include excellent strategic, analytical, and problem-solving skills, knowledge of agile methodologies, and experience with technology portfolio management and governance.

Environmental Compliance Program Manager

Company: Meta

Location: Remote

Posted Jan 22, 2025

Meta, a global technology company known for platforms like Facebook, Instagram, and Messenger, is seeking an Environmental Compliance Program Manager for its North American data centers. The role involves leading environmental compliance across all stages of data center operations, from construction to ongoing management. Key responsibilities include managing air permits, biological and cultural resources, stormwater management, spill prevention, and brownfield agreements. The ideal candidate should have a Bachelor's degree in environmental science, engineering, or a related field, along with 5+ years of experience in environmental regulations and compliance programs. Strong communication, organizational, and program management skills are essential. The role requires travel up to 30% and offers a competitive salary with bonuses, equity, and benefits.

Senior Accountant

Company: Equinix, Inc

Location: Singapore / Remote

Posted Jan 22, 2025

Hospital Specialist Representative - Victoria East

Company: Pfizer

Location: Melbourne, Australia / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages