Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Account Manager (m/w/d) Life sciences research consumables and instruments

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with an annual revenue of approximately $40 billion, is seeking a sales professional for its Bioscience Division. The role involves selling life sciences research consumables and instruments to the academic market, maintaining and developing customer relationships, and achieving sales targets. The position is home office based, primarily serving accounts in Hamburg and the north of Germany. Key requirements include a relevant degree, sales experience in the Life Sciences Market, analytical skills, and proficiency in English and German. The company offers a forward-thinking environment, excellent career prospects, and a positive company culture.

Bus Administrator

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 22, 2025

Senior Sales Manager - Manufacturing Software (remote)

Company: GE Vernova

Location: Remote

Posted Jan 22, 2025

This job involves developing sales opportunities within an assigned area, managing the sales process, and meeting time deadlines to reach sales targets. The role requires significant experience in direct sales, particularly in selling industrial software in a manufacturing environment. Key responsibilities include driving key activities, establishing a deep understanding of customer needs, and growing the sales pipeline. The ideal candidate should be a high target achiever with fluency in English and another European language, and domain expertise in the Food & Beverage, Consumer Product Goods, Automotive, or discrete manufacturing industries.

Sr Staff Enterprise Application Engineer

Company: GE Aerospace

Location: Delaware, OH / Remote

Posted Jan 22, 2025

Commission Specialist

Company: Compass

Location: Remote

Posted Jan 22, 2025

Compass, a real estate company founded in 2012, is seeking a Commission Specialist for a hybrid role in Charlotte or Raleigh. The role involves processing commissions, ensuring accuracy, and collaborating with various teams. The ideal candidate should have a BA/BS degree, 3+ years of experience in accounting or payroll, and strong communication skills. Compass offers competitive benefits, incentive programs, and a supportive, diverse culture.

Vendor Management Specialist - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc. is seeking a Vendor Management Specialist for their Global Clinical Supplies Team. The role involves overseeing vendor contracts, ensuring compliance with company practices and GxP, managing financial aspects, and providing support to junior staff. The ideal candidate should have relevant experience, excellent communication skills, strong leadership abilities, and a focus on customer service. The position offers the opportunity to contribute to life-changing therapies and be part of a team dedicated to making a global impact.

Sr Manager, Software Sales Specialists

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The job posting is for a remote leadership role within the Chromatography and Mass Spectrometry Division of Thermo Fisher Scientific. The successful candidate will mentor a team of product sales specialists, drive commercial sales of enterprise software, and encourage the broader commercial organization. The role requires a Bachelor's degree or higher in a scientific or IT field, 7+ years of experience in selling scientific software, and industry experience within laboratory environments. The ideal candidate should be an authentic leader, confident communicator, and have a strong understanding of business and commercial competence.

Analysts, and Senior Analysts, Falcon Complete - Flexible Language Requirements (Remote, JPN)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity, is seeking motivated, self-driven Cyber Security analysts. The company offers a mission-driven environment with opportunities for skill development and growth. The role involves incident handling, malware analysis, process improvement, and communication of findings to customers. Candidates should have experience in incident response, computer forensics, systems administration, network forensics, and malware analysis. Strong project management skills and the ability to foster a positive work environment are also required. The position is remote within Japan, with flexible shifts spanning Wednesday to Saturday or Sunday to Wednesday for a 40-hour work week.

Academic Key Accounts Manager - Service Plans

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific, a global leader in serving science, is seeking an individual contributor for an individual contributor role accountable for ensuring profitable growth in new and existing Academic Accounts. The role involves developing and implementing account management strategies, fostering relationships at the executive level, and uncovering new business development strategies. The position requires a self-starter with a 'road-warrior/hunter' mentality, strong motivation, and accountability to achieve sales targets. The salary range for this position based in Texas is $77,400.00-$127,700.00, with potential for a variable annual bonus. The company offers a comprehensive Total Rewards package including medical, dental, and vision plans, employee assistance programs, retirement savings programs, and more.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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