Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Feasibility Strategist - FSP - EMEA

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific offers a job opportunity in their PPD Clinical Operations, focusing on end-to-end support for clinical trials. The role involves providing input to departmental strategy, analyzing data, and managing feasibility offerings. Key responsibilities include developing site and patient strategies, leading awarded offerings, and collaborating with cross-functional teams. The ideal candidate should have excellent analytical, communication, and leadership skills, along with a relevant academic background and extensive experience.

Sr CRM (Dynamics 365 & Salesforce) Functional Consultant

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Kyndryl is seeking a highly skilled Senior Functional Consultant with expertise in MS Dynamics 365 CRM, Salesforce, Microsoft 365, and associated platforms. The ideal candidate will lead the team in optimizing Sales, Marketing, and Legal processes, ensuring seamless system integration, and delivering impactful business results. Key responsibilities include providing expert-level support, analyzing business requirements, configuring and customizing Maconomy modules, conducting training sessions, collaborating with cross-functional teams, and troubleshooting issues. Kyndryl offers exciting career growth opportunities, with the potential to advance to Principal Engineer or Vice President of Software. The company values diversity and inclusivity, providing state-of-the-art resources and benefits to support employees.

Senior Technical Consultant - Customer Workflows

Company: ServiceNow

Location: Staines, United Kingdom / Remote

Posted Jan 22, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes to improve work efficiency. The Senior Technical Consultant role focuses on implementing ServiceNow's Customer Service Management (CSM) and Field Service Management (FSM) solutions, requiring deep expertise in FSM, customer service workflows, and ServiceNow technologies.

Account Executive - Agency & Reseller Team

Company: GANNETT

Location: Remote

Posted Jan 22, 2025

LocaliQ is seeking an experienced Growth Manager to help Agency Partners grow. The role involves developing and executing revenue growth plans, building strong relationships with stakeholders, and working cross-functionally to enable business success.

Associate Trade Compliance Manager - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking an Associate Trade Compliance Manager for their Global Clinical Supplies Team. The role, available in various European locations, involves developing import/export trade compliance plans, coordinating with internal teams, ensuring smooth communication, integrating trade compliance into supply chain, and participating in ongoing regulatory training. Key qualifications include a Bachelor's degree, relevant experience, understanding of import/export operations, clinical supply operations, and local/global regulations. Strong interpersonal, organizational, and problem-solving skills are required, along with proficiency in Microsoft Office and English communication.

Web Operations Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Web and SEO/SEM Specialist with AEM experience to join their team. The role involves managing social media platforms, improving online presence, and driving organic and paid traffic. The successful candidate will contribute to digital marketing efforts, impacting healthcare and making a positive global impact. Benefits include competitive compensation, continuous learning opportunities, and a chance to work with cutting-edge technology in a mission-driven environment.

DevOps Engineer

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 22, 2025

Kyndryl is a company that designs, builds, and modernizes mission-critical technology systems. They value diversity, inclusivity, and employee well-being, offering state-of-the-art resources, benefits, and opportunities for growth.

Customer Technology Advisor

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 22, 2025

Kyndryl is seeking a Customer Technology Advisor to join their dynamic Go-To-Market team. The role involves leveraging technical and solution expertise to drive opportunities and exceed customer expectations. The advisor will be a trusted ally, delivering unique value through captivating demos and presentations. They will support Consulting, Advisory, and Architecture activities, collaborating closely with customer partners and Kyndryl Consult Partners. The ideal candidate possesses deep domain knowledge, consultative selling experience, and external certifications. They should be a strategic thinker, able to identify business and technical requirements, and develop compelling demonstrations. The role offers opportunities for career growth, hands-on experience, and learning opportunities.

BPO Operations Manager

Company: Oscar Health

Location: Tempe, AZ / Remote

Posted Jan 22, 2025

Specialist Cloud GCP

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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