Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Middleware Specialist

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 22, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They are committed to creating a more equitable, inclusive world. As a System Administrator, you'll solve complex problems, work with cutting-edge technology, and manage systems data for clients. The role is diverse and challenging, offering opportunities for growth and specialization across various industries. Kyndryl values diversity, inclusivity, and employee development, providing state-of-the-art resources, learning opportunities, and a supportive work environment.

Lead Services Project Manager

Company: GE Vernova

Location: Pinamalayan, Philippines / Remote

Posted Jan 22, 2025

GE Digital Grid is seeking a Project Manager with extensive experience in software implementation projects, particularly in the Energy Management or Utilities sector. The role involves leading a customer-focused project team, managing budgets and timelines, and ensuring quality deliverables. The ideal candidate should have a Bachelor's Degree with 8+ years of experience or a High School Diploma with 12+ years of experience. Strong Agile/Scrum execution skills, excellent communication abilities, and a passion for continual learning are highly desirable. This is a remote position requiring occasional travel to customer sites.

Staff Software Engineer, Deployment Infrastructure

Company: Reddit

Location: Remote

Posted Jan 22, 2025

Reddit, a large online community with millions of daily active users, is seeking a Staff Software Engineer to develop robust, automated deployment systems. The role involves designing and contributing to the platform's codebase, working with a team to build and deploy software, and integrating open-source technologies. The ideal candidate should have extensive experience in software engineering, proficiency in Go, Rust, or Python, and a strong background in Kubernetes and continuous delivery systems. Benefits include comprehensive healthcare, 401k match, family planning support, and flexible vacation.

Director I, Data Science

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 22, 2025

Liberty Mutual's Global Legal & Compliance department is seeking a senior data scientist to join their team. The role involves applying data science tools, including deep learning and generative AI, to legal problems such as document analysis, billing audit, and outcome simulations. The successful candidate will collaborate with a team of data scientists, legal professionals, analysts, and IT developers, offering technical oversight and project leadership. They will research and apply NLP, machine learning, generative AI, and statistical algorithms to projects aimed at reducing legal costs and enabling advanced capabilities for legal professionals. Responsibilities include guiding project design, applying sophisticated analytics techniques, developing predictive AI solutions, and translating quantitative analyses into accessible visuals for non-technical audiences.

Blade Service Technician - EEMEA

Company: GE Vernova

Location: Ozorków, Poland / Remote

Posted Jan 22, 2025

The Field Services Technician role involves completing field and workshop-based work, providing on-site technical direction, hands-on service, and leadership during installation, startup, commissioning, and maintenance of customer-owned utility and industrial facilities. Essential responsibilities include preparing job planning documents, communicating effectively with management and colleagues, troubleshooting and providing routine maintenance for various equipment, and maintaining a strong safety mindset. Qualifications include 2 years of experience with laminate repairs, a professional bachelor's degree, understanding of mechanical/electrical diagrams, and rope access certification (preferred). Desired characteristics include proven experience leading field service teams, strong organizational and interpersonal skills, flexibility, advanced computer skills, and basic workplace first aid. This is a remote position requiring more than 90% travel.

P&C Field Service Engineer/Technician

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Jan 22, 2025

The P&C Field Service Engineer/Technician role involves a wide range of field activities including installation, testing, and commissioning of Protection & Control systems in medium and HV environments. The role requires leading a team, working independently on projects, troubleshooting issues, developing procedures, managing projects, ensuring safety, and maintaining strong customer relationships. The position requires an associate or bachelor's degree in Electrical Engineering or related field, and experience in power system theory, short circuit studies, and knowledge of various relay manufacturers. Desired characteristics include extensive understanding of schematics, working knowledge of standards, and strong communication skills. The base pay range is $72,400.00 - $90,500.00 USD Annual, with additional benefits including healthcare, retirement plans, and paid time-off.

Core Enterprise - Customer Technology Advisor

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 22, 2025

Kyndryl is seeking a Core Enterprise Customer Technology Advisor to join their dynamic Go-To-Market team. The role involves leveraging technical expertise to drive opportunities, exceed customer expectations, and showcase Kyndryl's industry credibility. The ideal candidate will possess strong technical and business acumen, excellent customer-facing skills, and a growth mindset. They will collaborate closely with Kyndryl Consult Partners and customer partners, driving profitable deals and contributing to Kyndryl's success. The role requires extensive technical knowledge, external certifications, and the ability to develop and deliver compelling demonstrations and prototypes.

Senior Data Scientist -Technical, Workforce Management Analytics

Company: Atlassian

Location: Remote

Posted Jan 22, 2025

Atlassian is seeking a Senior Data Scientist to join their team, offering flexible work options and a competitive compensation package. The role involves working closely with business leaders, advancing core data artifacts, and providing technical expertise in data visualization. The ideal candidate should have 5+ years of experience in data analysis, strong communication skills, and the ability to learn quickly. Atlassian values diversity and inclusivity, offering a range of perks and benefits.

Blade Service Technician - EEMEA

Company: GE Vernova

Location: Ozorków, Poland / Remote

Posted Jan 22, 2025

The Field Services Technician role involves completing field and workshop-based work, providing on-site technical direction, hands-on service, and leadership during installation, startup, commissioning, and maintenance of customer-owned utility and industrial facilities. Essential responsibilities include preparing job planning documents, communicating effectively with management and colleagues, troubleshooting and providing routine maintenance for various equipment, and maintaining a strong safety mindset. Qualifications include 2 years of experience with laminate repairs, a professional bachelor's degree, understanding of mechanical/electrical diagrams, and rope access certification (preferred). Desired characteristics include proven experience leading field service teams, strong organizational and interpersonal skills, flexibility, advanced computer skills, and basic workplace first aid. This is a remote position requiring more than 90% travel.

Implementation Associate

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an Implementation Associate in Toronto, Canada. The role involves assisting new customers in effectively implementing Samsara's IoT platform, ensuring safety, efficiency, and sustainability improvements. The ideal candidate will have 2+ years of experience in Customer Success, account management, or strategic consulting, preferably in Enterprise SaaS. They should thrive in problem-solving, be a natural relationship builder, and have a growth mindset. The role offers autonomy, opportunities for career growth, and a competitive compensation package. Samsara values diversity and inclusivity, and the position requires working closely with various teams and stakeholders.

Account Manager II

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking an Account Manager with 2+ years of sales experience, preferably in medical sales, lab, science, or healthcare. The role involves selling consumable and diagnostic lab supplies and instrumentation within a defined territory, maintaining customer relations, and achieving sales and profit forecasts. The company offers a comprehensive Total Rewards package, including medical, dental, and vision plans, employee assistance programs, retirement savings programs, and more. The salary range for this position based in Vermont is $47,800.00-$78,850.00.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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