Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Software Engineering Manager, Test Tooling & Frameworks

Company: Procore Technologies

Location: Remote

Posted Jan 22, 2025

Procore Technologies is seeking a Manager, Software Engineering to join their Cloud Systems Engineering team. The role involves leading a team of software engineers, enhancing engineering productivity, and mentoring junior and senior engineers. The ideal candidate should have 4+ years of hands-on technical leadership, 6+ years of software engineering experience, preferably in the test space, and experience in developing automated internal tools.

Staff Accountant, Platform Operations

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a highly motivated Staff Accountant for their Platform Operations Accounting team. The role involves preparing journal entries, reconciliations, and ensuring compliance with internal controls. The ideal candidate should have 3 years of experience in public accounting or fintech, a BA/BS in Accounting, and knowledge of payment systems and blockchain technology. They should possess strong analytical skills, business partnering abilities, and a desire to work in a dynamic environment. The role offers the opportunity to make a meaningful impact on a high-growth technology company.

Account Executive - Lehi

Company: ReCharge Payments

Location: Lehi, UT / Remote

Posted Jan 22, 2025

Recharge, the leading subscription platform, is seeking an Account Executive to drive growth by identifying, targeting, and closing new business. The role involves conducting market research, managing the full sales cycle, and providing product demonstrations. The ideal candidate should have 2+ years of inside technology sales experience, strong communication skills, and proficiency in Salesforce and Outreach.io. Recharge offers competitive compensation, benefits, and a remote-first culture.

Software Engineering Managers

Company: TransUnion

Location: Remote

Posted Jan 22, 2025

The job posting is for a Software Engineering Manager position based in Chicago, IL, with potential for various U.S. work sites. The role involves managing a team to lead client-focused product development, overseeing software design, architecture, and development. Key responsibilities include conducting code reviews, planning product development roadmaps, and responding to client needs. The ideal candidate should have a Master's degree in Computer Science or related field, along with relevant experience. Required skills include proficiency in Google Cloud Platform, Data Engineering, Big data Architecture, SQL, Python, and more. Telecommuting is permitted.

Strategic Account Executive-Fed/Gov

Company: Smartsheet

Location: Washington, DC / Remote

Posted Jan 22, 2025

Field Service Engineer III (LCMS)(NJ)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The job posting is for a new Engineer role within the Unity Lab Services Chromatography Service group. The role involves delivering routine service activities, focusing on Liquid Chromatography (HPLC) and Mass Spectroscopy (MS) Instruments. Key responsibilities include performing on-site installations, repairs, maintenance, qualifications, and validations. The Engineer will work closely with other ULS teams and Sales, using customer management software to handle service calls and job tasks. Strong interpersonal and communication skills are required, along with the ability to diagnose and resolve problems in a clinical laboratory environment. The role involves medium to heavy physical work, with potential for overnight travel up to 50% and weekend work. The company offers excellent career progression, high-quality training, a competitive salary, and a full benefits package.

Manager - Software Engineering

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW is a leading technology solutions provider that inspires and empowers its employees to make a greater impact. The company offers various software engineering jobs, including remote opportunities, with competitive benefits and a positive work culture.

Software Engineer, Product

Company: Meta

Location: Remote

Posted Jan 22, 2025

Meta, the company behind popular platforms like Facebook, Messenger, Instagram, and WhatsApp, is seeking experienced full-stack Software Engineers. The role involves full stack web/mobile application development, creating consumer products, working with internal programming language Hack, and collaborating with PM and design teams. The ideal candidate should have 6+ years of programming experience, expertise in scripting languages, and a track record of setting technical direction and driving cross-functional partnerships. Meta offers competitive compensation, benefits, and the opportunity to shape the future of social technology.

Engineering Manager, Cloud Fundamentals

Company: Procore Technologies

Location: Remote

Posted Jan 22, 2025

Procore Technologies is looking for an Engineering Manager, Cloud Fundamentals to join their team and revolutionize the construction industry by developing a flexible, scalable cloud infrastructure and platforms. The role involves managing a team, driving excellence in product quality, and partnering with customers and leadership to plan and prioritize roadmap development.

Specialist, Software Engineer - Integration Adapter IIB / WMB

Company: Nationwide Insurance

Location: Remote

Posted Jan 22, 2025

Nationwide's Information Technology team is seeking a proven developer for a Specialist IT Application Developer role, specializing in the Integration Adapter space. The ideal candidate should have experience with IBM Integration Bus V10, WebSphere Messaging Queue V8, and Service Oriented Architecture. They will be responsible for tasks such as MQ Configuration, Broker Configuration and Database, and Technical Skills like design, implementation, and deployment of applications. Nationwide offers an agile work environment and a collaborative culture focused on delivering outstanding technology solutions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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