Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Supplier Fulfillment Leader - C&SC

Company: GE Aerospace

Location: Boston, MA / Remote

Posted Jan 22, 2025

Field Service Engineer Drives/EMS

Company: GE Vernova

Location: Coraopolis, PA / Remote

Posted Jan 22, 2025

Senior Customer Marketing Manager - References

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a NYSE-listed company, is seeking a Senior Customer Marketing Manager to build and scale a customer reference program. The role involves expanding the advocate network, managing the customer database, leading the reference program, empowering sales, driving program adoption, fostering advocate engagement, measuring program impact, and championing company culture. The ideal candidate has 5+ years of experience in customer advocacy, CRM and advocacy platforms proficiency, and strong communication skills.

Senior Software Engineer I - DevOps Engineer

Company: Sumo Logic

Location: Noida, India / Remote

Posted Jan 22, 2025

Sr Client Services Project Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Senior Enterprise Project Manager for Global Client Management. The role involves leading a portfolio of complex client projects, maintaining client relationships, and ensuring an excellent customer experience. The successful candidate will work remotely, collaborating with cross-functional teams to achieve project goals. Key responsibilities include project planning, delivery, client relationship management, and strategic development. The ideal candidate will have a Bachelor's degree in a relevant scientific subject, 5+ years of experience in client-facing project management within the pharmaceutical and/or life sciences industry, and preferably experience with clinical trials. Thermo Fisher Scientific offers a collaborative and inclusive culture, emphasizing the opportunity to work on projects with significant impact on human health and the environment.

Biotech Business Development Executive

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a strategic Sr. Business Development Executive for their Biotech East Sales team. The ideal candidate should have extensive service industry expertise across Pharma/Biotech/CDMO sectors, with a minimum of 5 years of field sales or business development experience. Key responsibilities include developing and executing business development strategies, driving sales growth, and providing an elite customer experience. The role requires strong communication skills, a customer-centric approach, and the ability to lead and manage complex deal structuring and negotiation processes. The position offers a competitive salary range of $128,000.00-$191,975.00 and a comprehensive Total Rewards package, including health benefits, retirement programs, and paid time off.

Biotech Business Development Executive

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a strategic Sr. Business Development Executive for their Biotech East Sales team. The ideal candidate should have extensive service industry expertise across Pharma/Biotech/CDMO sectors, with a minimum of 5 years of field sales or business development experience. Key responsibilities include developing and executing business development strategies, driving sales growth, and providing an elite customer experience. The role requires strong communication skills, a customer-centric approach, and the ability to lead and manage complex deal structuring and negotiation processes. The position offers a competitive salary range of $128,000.00-$191,975.00 and a comprehensive Total Rewards package, including health benefits, retirement programs, and paid time off.

Strategic Student Program: Medical Device and Pharma Industry Intern (GSM, Summer 2025)

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 22, 2025

Siemens Industry Software Inc. is inviting applications for its Strategic Student Program (SSP) for summer 2025. The program aims to help students find a career path that inspires them, offering real-world problem-solving opportunities and the chance to become future leaders. The intern positions are open to remote work and are ideal for students pursuing degrees in Computer Science, Biomedical Engineering, Pharmaceutical Sciences, or related fields. Key responsibilities include collaborating on software solutions, understanding project objectives, and staying updated with industry trends. Siemens values diversity and offers competitive pay, benefits, and opportunities for full-time employment post-graduation.

Engineering Manager (Patient Growth)

Company: Headway

Location: Remote

Posted Jan 22, 2025

Headway is a mental healthcare technology company founded in 2019, aiming to create an accessible and affordable mental healthcare system. They've built a platform that connects people with therapists who accept insurance, serving over 1 million patients across 50 states. With over $325m in funding, Headway is currently seeking an engineering leader to grow and manage teams, focusing on high-impact product development and platform integration. This role offers the opportunity to shape patient experiences, directly impacting lives and transforming healthcare.

Analyst I, Falcon Complete (Remote, GBR)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global cybersecurity leader, is seeking experienced senior analysts to join their virtual security operations center. The role involves real-time incident detection, response, and remediation using advanced AI-native platforms. Successful candidates should have expertise in incident handling, computer forensics, systems administration, malware analysis, and programming. CrowdStrike offers a flexible work culture, competitive compensation, and a commitment to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages