Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Contract Performance Management Staff Leader

Company: GE Aerospace

Location: Indianapolis, IN / Remote

Posted Jan 22, 2025

GE Aerospace is seeking a Senior People Leader for contract performance managers. The role involves maximizing contract performance, maintaining supplier relationships, and ensuring operational rhythms with stakeholders. Responsibilities include managing contract productivity, supplier accountability, and cross-functional teams. The ideal candidate should have a Bachelor's degree, 5+ years of experience in commercial operations or related fields, and strong leadership, negotiation, and communication skills. The role requires 25-50% travel and offers competitive compensation, benefits, and opportunities for professional growth.

Software Engineer II (Compute Platform)

Company: Affirm

Location: Remote

Posted Jan 22, 2025

Affirm, a company revolutionizing credit, is seeking a software engineer with 1.5+ years of experience. The role involves breaking down projects, collaborating with various teams, and contributing to a sense of community. The ideal candidate is proficient in Python or Kotlin, familiar with distributed systems, and has strong communication skills. Affirm offers competitive compensation, comprehensive benefits, and a remote-first culture.

Sales Director - Jira Service Management Solution Sales

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 22, 2025

Atlassian offers flexible work arrangements, allowing employees to choose where they work. They are seeking an experienced Solution Sales Manager in ITSM to drive revenue growth in the EMEA region. The role involves leading sales strategies, mentoring a team, engaging with customers, and collaborating with various teams. The ideal candidate should have ITSM market knowledge, partner-friendly skills, and effective communication. Compensation is competitive with base pay varying by geographic zone in the US. Atlassian values diversity and inclusion, offering a range of perks and benefits.

Senior / Reg Affairs Spec - Global Clinical Trial Applications

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Senior/Regulatory Affairs Specialist to join their global Regulatory Affairs department. The role involves leading discussions, coordinating regulatory strategies globally on assigned clinical trials, studies, and projects. The successful candidate will be part of a global team, providing innovative solutions and global regulatory expertise. They will interact with sponsors, review clinical trial regulatory documents, and manage project teams. The position requires excellent command of English, attention to detail, strong interpersonal skills, and advanced computer skills. Thermo Fisher Scientific offers a competitive salary and extensive benefits, promoting a flexible working culture and work-life balance.

Sr Product Manager, Digital Workflow Solutions

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

ThermoFisher is seeking a Senior Product Manager, Digital Workflow Solutions to join their Clinical Diagnostics Division. The role involves strategy development, customer feedback integration, and cross-collaboration with various teams. The position offers competitive compensation, benefits, and career development opportunities. A bachelor's degree in marketing, business, or equivalent is required, along with experience in clinical laboratory workflows and digital products.

VP, Partners & Alliances

Company: Tackle.io

Location: Remote

Posted Jan 22, 2025

Tackle is a leading solution for software companies to generate revenue through a data-driven Cloud gotomarket. The company works with over 500 software companies, including Salesforce, CrowdStrike, HashiCorp, New Relic, and Snyk. Tackle is seeking a leader to optimize its partnerships with AWS, Azure, GCP, and other strategic partners. The role involves building and refining methodologies, programs, and processes to align product roadmaps and drive revenue growth. The leader will manage a team of 23 Alliances Managers, build strong relationships for product roadmap alignment, and drive demand generation across the partner ecosystem. The ideal candidate should have at least 10 years of experience in partnerships, alliances, and channel sales, with a proven track record in building strategic partner relationships and managing execution of strategic plans. Tackle values customer success, innovation, team learning, wellness, and inclusivity.

Senior Technical Accountant

Company: HubSpot

Location: Remote

Posted Jan 22, 2025

HubSpot, a rapidly growing CRM technology company, is seeking a senior technical accountant. The role involves interacting with multiple departments to ensure compliance with US GAAP, assessing lease contracts, partnering with FP&A and Facilities, and preparing financial statements. The ideal candidate should have an accounting degree, 2-4 years of professional experience, CPA preferred, and proficiency in Excel. The position offers a competitive cash compensation range of $84,000-$126,000 annually and potential equity participation. HubSpot values flexibility, connection, and a diverse, inclusive workplace.

Sales Representative, Laboratory Products

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Sales Representative to join their Laboratory Products team. The role involves achieving assigned territory revenue goals, developing strong customer relationships, and collaborating with channel partners. The position offers a comprehensive Total Rewards package, including competitive salary, benefits, and opportunities for growth.

Sales Director - Australia and New Zealand

Company: Cendyn

Location: Remote

Posted Jan 22, 2025

The Sales Director Australia and New Zealand role is a demanding position for a highly organized, results-driven individual with a proven track record in software sales, particularly within the hotel industry. The ideal candidate will develop and execute a territory sales plan, maximize sales opportunities, and drive new business sales from discovery to close. They will be responsible for new business acquisition across Cendyn's product and service range, selling to hotels, management companies, ownership groups, and other accommodation providers. Essential functions include developing a comprehensive sales plan, maintaining a robust sales pipeline, cold calling, lead generation, and utilizing a consultative sales approach. The role requires strong sales, analytical, organizational, communication, and people skills, as well as proficiency with Microsoft Office Suite and Salesforce. The position involves daily interactions with customers, team members, and various departments at mid and upper management levels. Up to 30-50 travel is required, and the role operates in a home office environment.

Senior / Reg Affairs Spec - Global Clinical Trial Applications

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Senior/Regulatory Affairs Specialist to join their global Regulatory Affairs department. The role involves leading discussions, coordinating regulatory strategies globally on assigned clinical trials, studies, and projects. The successful candidate will be part of a global team, providing innovative solutions and global regulatory expertise. They will interact with sponsors, review clinical trial regulatory documents, and manage project teams. The position requires excellent command of English, attention to detail, strong interpersonal skills, and advanced computer skills. Thermo Fisher Scientific offers a competitive salary and extensive benefits, promoting a flexible working culture and work-life balance.

Quality Engineer II

Company: AppFolio

Location: Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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