Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior Performance Strategist

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 22, 2025

Project Management Digitization Manager

Company: GE Vernova

Location: Milan, Italy / Remote

Posted Jan 22, 2025

Director, AWS Ecosystem

Company: GitLab

Location: Remote

Posted Jan 22, 2025

GitLab, an open core software company, is seeking a Director of AWS Partnership to drive strategic initiatives with Amazon Web Services. The role involves managing senior-level relationships within AWS, developing global strategies for the partnership, and driving revenue growth. The ideal candidate should have extensive experience in strategic partnerships, particularly with AWS, and a deep understanding of the cloud computing and enterprise software markets. They must possess excellent relationship-building skills, communication abilities, and a proven track record in achieving AWS partnership certifications and competencies.

Oversight Directors - Cardio/General Medicine (CVGM Team)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Director of Project Management for the Cardio/General Medicine (CVGM) Team. This role, available remotely or in office, involves strategic indication or client-specific portfolio management within the CVGM Therapeutic Unit. The ideal candidate should have comprehensive therapeutic area knowledge, expertise in cross-functional project management, and strong leadership skills. The position offers the opportunity to work on diverse initiatives and projects, gaining cross-cultural experience.

Wind Hub Manager

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Jan 22, 2025

GTM Business Strategy Architect | Portfolio

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, is seeking a GTM Business Architect. The role involves leading strategic design and execution of a segmentation-focused GTM framework, driving growth and efficiency, and aligning Sales and Support strategies with company objectives. The ideal candidate will act as a trusted advisor, delivering insights, operational excellence, and innovative solutions. Responsibilities include driving strategic decision-making, aligning projects with business strategy, and overseeing end-to-end portfolio of GTM strategies. Qualifications include 10+ years in high-growth software/tech industry, deep understanding of enterprise business models, and ability to think strategically with attention to detail.

Commissioning Site Manager

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 22, 2025

(Associate) Medical Director - Nephrology, EMEA

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is a company that offers meaningful work in bringing about positive impact on a global scale. They provide resources for individual career goals and are involved in research, development, and delivery of life-changing therapies. The company values diversity and provides opportunities for growth.

Associate Business Developer - German and English Speaker

Company: HubSpot

Location: Remote

Posted Jan 22, 2025

HubSpot is seeking an Inbound Success Coach, ideally based in Ireland or Germany, to support prospect queries and prequalify sales opportunities. The role involves managing high volumes of leads, guiding prospects on product use, and scheduling discovery calls for Account Executives. The ideal candidate will have a strong desire for sales, fluency in English and German, and problem-solving skills. HubSpot offers a structured career path, flexible working policy, comprehensive onboarding, and a collaborative team environment. The company values HEART principles and has been recognized for its award-winning culture.

Lead Copywriter

Company: Pluralsight

Location: Remote

Posted Jan 22, 2025

Lead Hybris Developer (Remote)

Company: RTX

Location: Remote

Posted Jan 22, 2025

Collins Aerospace is seeking a Senior E-commerce Technical Lead for a remote position. The role involves developing and maintaining the Collins customer portal, managing the e-commerce environment, and collaborating with various teams to deliver top-tier solutions for airline customers. The ideal candidate should have a university degree, 10+ years of relevant experience, or an advanced degree with 7+ years of experience. Expertise in Hybris, Java/J2EE, and various ecommerce tools is required. Preferred qualifications include Hybris certification, experience with Google Analytics, Splunk, Dynatrace, and cloud services. Collins Aerospace offers a competitive benefits package and is committed to fostering a culture of inclusion and innovation.

Summer Business Insights Analyst - Claims

Company: Allstate

Location: Remote

Posted Jan 22, 2025

Allstate is seeking a Claims Intelligence Data Insights Analyst to join their Claims Intelligence Insights & Analytics team. The role involves working closely with Claims distribution channels, leveraging data and analytics to drive profitable growth. Key responsibilities include redesigning existing reports into automated, interactive dashboards, innovating new dashboard designs, supporting stakeholders with analytics solutions, and responding to ad-hoc insights requests. The ideal candidate should possess exceptional analytical skills, strong attention to detail, excellent communication skills, and proficiency in Power BI, SQL, and Microsoft Suite.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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