Technical Support Jobs in Remote

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Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Sr Engineer - Regional Customer Applications (M/F/D) / Ingénieur régional senior - Applications clients (H/F/Non binaire)

Company: GE Vernova

Location: Madrid, Spain / Remote

Posted Jan 22, 2025

The Regional Customer Application Engineer (RCAE) is responsible for positioning GE Vernova's products and configurations with customers before a firm bid, collaborating with the Account/Sales Manager. The RCAE must understand the customer's business model, market, economics, technical requirements, and drivers for each opportunity. They use this knowledge to influence customers and position GEV's preferred products and configurations before a firm bid. The RCAE works with the Account/Sales Manager to shape the technical strategy for an opportunity, leveraging expertise from the Value Solutions and Application Engineering teams, before handing off to the ITO team. Each RCAE is experienced in thermal modeling of Gas Power Systems product lines, including heavy-duty gas turbines, aeroderivative gas turbines, hydrogen fuel applications, and carbon capture & sequestration solutions. They understand the markets customers work in, evaluate plant configurations economically, and comprehend GEV's preferred configuration strategy.

Director, Capital Markets

Company: Robinhood

Location: Remote

Posted Jan 22, 2025

Robinhood Markets, a leading fintech company, is seeking a Director of Capital Markets to lead efforts in accessing, managing, and optimizing funding channels for credit products. The role involves cultivating relationships with investors, financial institutions, and market participants, and collaborating with various teams to drive critical initiatives. The ideal candidate should have 10+ years of experience in capital markets, corporate finance, or a related field, with a strong track record in establishing diversified funding sources for credit card portfolios. They should possess deep knowledge of financial markets, debt and equity instruments, and risk management practices. The company offers competitive compensation, comprehensive benefits, and a lively office environment.

Product Manager - Grid Integration

Company: GE Vernova

Location: Barcelona, Spain / Remote

Posted Jan 22, 2025

The Product Manager - Grid Integration is a crucial role in the Controls and Software product line team, responsible for managing strategy and product for grid integration of all onshore wind turbines. This role involves creating a multi-generation technology plan for grid features, commercialization strategy, and addressing changing technical and regulatory requirements for renewables grid integration worldwide. Key responsibilities include working with engineering, consulting, commercial teams, and external stakeholders to synthesize strategic trends, building a roadmap for grid-friendly technologies, managing product for GE WindControl plant controller, leading early-stage development of programs for grid integration needs, and translating market needs into wind turbine product requirements.

Project Manager for Construction Activities/ HVDC/ Construction Manager (m/w/d)

Company: GE Vernova

Location: Berlin, Germany / Remote

Posted Jan 22, 2025

GE Grid Solutions is offering a significant role as Project Manager for Construction Activities/HVDC/Construction Manager in the Construction & Commissioning function to participate in the energy transition for Central Europe. The position holder will be responsible for monitoring site-based construction activities, coordinating with customer representatives, and ensuring client compliance and satisfaction.

Commissioning Engineer (m/w/d)

Company: GE Vernova

Location: Remote

Posted Jan 22, 2025

The role of Commissioning Engineer involves responsibility for construction, building, and commissioning activities on customer sites, including civil, erection, and commissioning work. The position requires autonomy in departmental operations planning/execution, with guidance from established policies and review of end results. The job allows for modification of procedures and practices as long as quality, volume, and timeliness standards are met. Key responsibilities include coordinating onshore and offshore projects, ensuring timely completion and quality, providing technical support for customers and internal GE Vernova functions, preparing on-site activities in collaboration with customers and project management, documenting activities, and serving as a contact for health and safety matters. Required qualifications include a completed education in electrical or energy technology, 5+ years of experience in HVDC/FACTS system assembly, and technical knowledge in troubleshooting with protection relays and analyzers. Essential skills include strong verbal and written communication, problem-solving, documentation, team management, customer management, and EHS knowledge. The company offers personal and professional development opportunities, a secure employment contract, competitive compensation, and a flexible, international work environment.

Middleware Specialist

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 22, 2025

Trial Attorney (Remote - Orlando, FL)

Company: Allstate

Location: Sebring, FL / Remote

Posted Jan 22, 2025

Allstate is seeking a Trial Attorney to handle bodily injury, property damage lawsuits, and more. The role involves thrilling trials, arbitrations, and mediations, along with providing counsel to business clients and coordinating with legal teams. The ideal candidate should have a Juris Doctorate, active membership in the Florida State Bar, and experience in legal research, writing, and analysis. Allstate offers a collaborative environment, excellent work-life balance, and opportunities for professional growth. The compensation for this role ranges from $66,800.00 to $120,650.00 annually.

AI Solutions Sales Executive

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 22, 2025

Atlassian is seeking a GenAI Solutions Sales Executive to lead AI offerings, collaborating with sales, solution engineering, product, and marketing teams. The ideal candidate will have extensive sales experience, deep AI industry knowledge, and strong leadership skills. They will drive GenAI sales, develop territory plans, and establish relationships with senior-level clients. The role involves strategizing change management tactics, leading the sales cycle, and advocating for customers. Atlassian offers flexible work arrangements and competitive compensation, with base pay ranging from $150,100 to $241,200 depending on the geographic pay zone.

Senior Solution Sales Executive

Company: ServiceNow

Location: Weston, MA / Remote

Posted Jan 22, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company's intelligent cloud-based platform connects people, systems, and processes for smarter, faster, and better work. The Solution Sales Executive role involves overseeing market success of ServiceNow's Customer and Industry Workflow Healthcare Provider products, supporting territory strategy, and partnering with the account team to envision digital transformation value. Qualifications include 5+ years in Healthcare sales, 7+ years in specialty solutions, and understanding of business sales processes.

WME Specialist

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 22, 2025

Kyndryl is seeking a Software Engineering Technical Specialist to contribute to their software engineering space. The role involves developing solutions in domains like Security, Systems, Databases, and Networking Solutions. The ideal candidate will be a leader, demonstrating technical expertise and team leadership skills. They will work closely with various teams to deliver high-quality products and features through the agile software development lifecycle. The role also includes coaching and mentoring engineers, and maintaining technical debt, vulnerabilities, and third-party components. Kyndryl values diversity and offers opportunities for career growth, including hands-on experience, learning opportunities, and certification programs.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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