Technical Support Jobs in Remote
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Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.
Technical Writer
Company: Second Front Systems
Location: Remote
Posted Jan 22, 2025
Second Front Systems 2F is hiring a Technical Writer for their Game Warden Product team. The role involves creating and maintaining technical documentation, overseeing the Help Center, collaborating with cross-functional teams, establishing a documentation strategy, managing the knowledge base, improving processes, and fostering customer advocacy. The ideal candidate should have 5+ years of experience in product documentation, familiarity with DevSecOps, cloud platforms, and government compliance tools, proficiency in content management systems, and strong communication skills. Preferred qualifications include prior experience in Cybersecurity or DevSecOps, understanding of security frameworks, and hands-on experience with Gitlab, Markdown, and MkDocs. The role offers competitive benefits, including healthcare, 401k, wellness perks, equity incentive, tech stipend, professional development stipend, flexible time off, parental leave, and remote work options.
Partner Customer Success Manager - Mexico
Company: JumpCloud
Location: Remote
Posted Jan 22, 2025
JumpCloud is seeking a Partner Customer Success Manager with at least 2 years of customer-facing experience in a SaaS company, preferably with IT technical acumen. The role involves partnering with various teams to deliver a world-class partner experience, overseeing customer onboarding, acting as a trusted advisor, and driving product adoption. The successful candidate will have strong organizational skills, excellent communication abilities, and a learning mindset. The role is remote in Mexico, and fluency in English is required. JumpCloud values building connections and fostering a diverse and inclusive work environment.
Presales, Prisma Cloud Solutions Architect - Strategics
Company: Palo Alto Networks
Location: Remote
Posted Jan 22, 2025
Palo Alto Networks is dedicated to being a leading cybersecurity partner, aiming to protect the digital way of life. They value innovation, collaboration, and integrity, fostering an inclusive environment. As a Solutions Architect, one would build relationships with key decision-makers, educate customers on security trends, and showcase Palo Alto's cloud-native security solutions. The role requires technical sales experience, hands-on experience with IaC and CI/CD tools, and knowledge of major cloud platforms' security features. Compensation is competitive, starting between $198,000 - $273,000/YR, and the company is committed to diversity and inclusion.
Senior Commercial Counsel - Enterprise Sales
Company: Atlassian
Location: New York, NY / Remote
Posted Jan 22, 2025
Atlassian is seeking an experienced lawyer to join their Commercial Legal team, working remotely with the US Eastern time zone. The role involves negotiating enterprise cloud agreements, providing legal guidance, and developing support materials for the Sales team. The ideal candidate should have law qualification, extensive SaaS contract negotiation experience, and a strong understanding of software technology and industry trends. Atlassian offers competitive compensation and a variety of perks and benefits.
Senior Software Engineer, Data Platform
Company: Reddit
Location: Remote
Posted Jan 22, 2025
Reddit is hiring a Software Engineer to build its next generation Data Warehouse Platform. The role involves managing BigQuery + Airflow infrastructure, designing interfaces for self-service tooling, optimizing cost efficiency, and developing APIs for resource management. The ideal candidate should have 4+ years of software engineering experience, proficiency in Python, Scala, Go, and SQL, and expertise in cloud services like GCP, Kubernetes, and CI/CD. The position offers comprehensive benefits including healthcare, 401k matching, workspace benefits, and flexible vacation.
Tier 2 Support Technician
Company: inKind
Location: Remote
Posted Jan 22, 2025
The Tier 2 Support Technician role at inKind involves providing email and phone support to restaurant guests and merchant partners, resolving day-to-day issues, and communicating complex technical issues to the development team and end users. The ideal candidate is a creative problem solver, clear communicator, and detail-oriented learner with at least 12 years of technical customer service experience. The role requires working autonomously in a remote environment and offers a competitive salary of $55,000 - $65,000 DOE, along with comprehensive benefits.
Vice President, NA Enterprise
Company: Smartsheet
Location: Bellevue, WA / Remote
Posted Jan 22, 2025
Smartsheet, a tech company, is seeking an experienced enterprise SaaS sales leader to develop and scale the North American Enterprise sales organization. The role involves refining sales strategies, expanding executive relationships, and selling high-value solutions to accelerate growth. The ideal candidate should have a proven track record of exceeding sales goals, leading enterprise SaaS sales teams, and engaging with C-level executives. They will recruit, hire, and develop a high-performing sales team, drive strategy to meet sales objectives, and foster trust-based relationships across various business units. The role offers a competitive salary range and comprehensive benefits, including health insurance, 401k match, flexible time off, and opportunities for professional growth.
Internal Communications Manager - Americas
Company: Storyblok
Location: Remote
Posted Jan 22, 2025
Storyblok is a headless CMS that empowers developers and marketers to bring ideas to market faster. It supports the entire content lifecycle, streamlining workflows and boosting productivity. The company offers a remote work stipend, home office equipment, sick leave, parental leave, annual leave, a personal development fund, a virtual stock option plan, and international team-building trips. The Internal Communications Manager for the People Operations and Senior Leadership teams will develop and execute communication strategies, create compelling content, plan and launch campaigns, measure and report on communication impact, ensure alignment with company culture and values, and leverage digital tools and platforms. The role requires 35 years of experience in marketing, internal communications, HR communications, or related roles, strong writing and content creation skills, familiarity with communication metrics and data analysis, and proficiency in digital communication tools.
Senior Blockchain Security Engineer
Company: Coinbase
Location: Remote
Posted Jan 22, 2025
Coinbase is seeking a highly skilled and passionate blockchain security engineer to join their team. The role involves developing onchain security strategies, performing security assessments, and leading the team in establishing best practices. The ideal candidate should have extensive knowledge of onchain ecosystems, smart contract auditing experience, and a strong commitment to continuous learning in the rapidly evolving crypto space. Coinbase values a high work ethic, optimism, team prioritization, and creative boundary pushing. The company is committed to diversity and equal opportunity employment.
Sr. Data Analyst - (Remote)
Company: Luxury Presence
Location: Remote
Posted Jan 22, 2025
Luxury Presence, a leading digital platform in the real estate industry, is seeking a Senior Data Analyst for a US-based remote position. The company, trusted by over 60,000 real estate professionals, offers a competitive compensation package of $120k-$170k, stock options, flexible PTO, and comprehensive benefits. The role involves delivering insights to drive revenue, optimizing GTM motions, building predictive models, and creating data products. The ideal candidate should have proficiency in SQL and statistical programming languages, 5+ years of analytics experience, and expertise in BI tools. The company is experiencing rapid growth and is backed by top investors, offering a dynamic and innovative work environment.