Technical Support Jobs in San Francisco, CA

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Looking for Technical Support jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the San Francisco, CA area.

Entry Level Systems Engineer

Company: BAE Systems

Location: San Diego, CA

Posted Oct 06, 2025

Tasks may include performing requirements analysis, working with customers and other team members to achieve program objectives, preparing technical…

Business Intelligence Analyst Mid Level - Finance Data & Analytics

Company: USAA

Location: San Antonio, TX

Posted Oct 05, 2025

OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or…

Delivery Driver at a Top Workplace

Company: US Med-Equip

Location: San Diego, CA

Posted Oct 05, 2025

Valid driver’s license and good driving record for the past 3 years. Box truck: 2 years (Preferred). Carefully load, secure, and transport life-saving medical…

Certified Bilingual Spanish Substitute Teacher - Up to $195 daily

Company: Kokua Education

Location: San Antonio, TX

Posted Oct 06, 2025

One of the following Texas Teacher Certifications (proof of valid certification required): A valid Texas Teacher's certificate is required for all Pre-K4 and…

Applied Scientist II, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: Sunnyvale, CA

Posted Oct 05, 2025

Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-…

Business Intelligence Analyst Senior - Finance Data & Analytics

Company: USAA

Location: San Antonio, TX

Posted Oct 05, 2025

For a total of 6 years combined experience OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial…

Business Intelligence Analyst - Intermediate Level

Company: USAA

Location: San Antonio, TX

Posted Oct 05, 2025

We are seeking a motivated individual to join our Treasury Operations Team, focusing on driving process improvements through in-depth data analysis and…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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