Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Enterprise Account Director - Department of Defense (DoD)

Company: Yubico

Location: USA

Posted Nov 22, 2025

Yubico promotes secure authentication solutions with a global presence, emphasizing employee benefits, company culture, and cybersecurity innovations. The text highlights their mission to enhance internet security, philanthropy efforts, and opportunities in the US Public Sector.

Producer (Video Editor Specialisation)

Company: Storm Ideas

Location: USA

Posted Nov 21, 2025

The job posting describes a fully remote Product role at Storm Ideas, a company that creates engaging social content for major US TV and entertainment brands. The role involves creative ideation, production management, and content strategy. Storm Ideas embraces emerging technologies like AI and offers cutting-edge tools, a flexible remote-first culture, and opportunities for employees to contribute ideas.

Head of Corporate Strategy

Company: Upwork

Location: USA

Posted Nov 22, 2025

Upwork Inc connects businesses with global AI-enabled talent across various contingent work types. The company offers the Upwork Marketplace and Lifted, providing access to skilled professionals and enterprise solutions. Upwork facilitates over $30 billion in transactions and aims to create economic opportunities worldwide.

Manager - Internal Integration and Automation

Company: Sprout Social

Location: USA

Posted Nov 22, 2025

Sprout Social is seeking a Manager to lead foundational integrations and automations using AI. The role involves working closely with executive leaders to shape the long-term vision for intelligent automation. The ideal candidate should have a blend of business acumen, technical expertise, and soft skills. The company offers a unique structure for career growth, exposure to various projects, and opportunities to make a deeper impact on the organization.

Senior Full Stack Engineer II

Company: Alma

Location: USA

Posted Nov 22, 2025

Alma is seeking a mission-driven Senior FullStack Engineer II to build tools for mental health providers, offering competitive benefits and a remote-first work environment with opportunities for growth and impact.

Senior Staff Machine Learning Engineer - AI Safety and Guardrail

Company: Airbnb

Location: USA

Posted Nov 22, 2025

This job posting highlights a role in AI safety engineering at Airbnb, emphasizing responsibilities like ensuring AI systems are reliable and safe, collaborating across teams, and developing guardrails. It outlines required expertise in machine learning and AI safety, along with company commitments to inclusion and diversity.

Market Access Communications Content and Copy Specialist

Company: Blue Matter

Location: USA

Posted Nov 21, 2025

Blue Matter is a rapidly growing management consultancy specializing in strategy and execution in the biopharmaceutical industry. They partner with clients to achieve commercial success across product lifecycles and offer services like new product planning, launch strategy, portfolio planning, communications, and disease area strategy. The company has a unique entrepreneurial culture and seeks a Market Access Communications Content and Copy Specialist to join their growing creative agency.

Senior/Staff Product Designer

Company: Grow Therapy

Location: USA

Posted Nov 22, 2025

This job posting highlights a senior-level Product Designer role focused on mental health tech, emphasizing strategic impact, cross-functional collaboration, and leadership in design excellence. The position offers opportunities to shape innovative solutions, drive product strategy, and work on high-impact projects with significant user reach.

Technical Lead II - Data Infrastructure, Backend

Company: HubSpot

Location: USA

Posted Nov 22, 2025

HubSpot is seeking a Technical Lead II to join the Data Infrastructure Batch Processing Team. The team processes large datasets using Spark, Hadoop, and Iceberg, supporting thousands of jobs daily. The role involves leading a team of engineers, designing scalable backend services, collaborating with teams, and driving innovation in data processing technologies.

Head of Events

Company: Black & White Zebra

Location: USA

Posted Nov 22, 2025

BWZ seeks a founding Head of Events to scale their new events division, leveraging media resources and cross-functional support. The role offers significant impact and growth potential within a profitable media company.

Desktop Sync Software Engineer

Company: Dropbox

Location: USA

Posted Nov 22, 2025

This job description outlines a software engineering role at Dropbox focused on developing scalable sync features and improving the Sync Engine. The position requires experience with large-scale applications, proficiency in Rust/C++, and willingness to participate in oncall rotations. It emphasizes building reliable systems that millions of users rely on, with competitive compensation in specific US zones.

Client Happiness Associate - Support & Sales

Company: Earnest

Location: USA

Posted Nov 22, 2025

The role involves proactive client engagement, problem-solving, CRM management, and achieving conversion targets with a focus on exceptional customer service and long-term relationships.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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