Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Executive Assistant

Company: ‎ConnectWise

Location: USA

Posted Nov 22, 2025

The Executive Assistant role involves managing administrative tasks, coordinating with management teams, and supporting senior leadership through complex logistical and project-related duties. The position requires strong communication skills, cross-functional collaboration, and handling confidential information professionally in a remote/hybrid work environment.

AI Image Optimization Lead

Company: Gametime United

Location: USA

Posted Nov 22, 2025

This job description outlines a role focused on leveraging Generative AI to enhance platform engagement and conversion through image optimization. It details responsibilities like AB testing, system design, and visual strategy, along with required technical and leadership skills. The position offers competitive compensation and benefits.

Product Marketer - Platform Marketing

Company: HubSpot

Location: USA

Posted Nov 22, 2025

This job description outlines a role within HubSpots Platform Marketing team, focusing on ecosystem growth through product marketing and project management. The position requires strategic storytelling, cross-functional coordination, and ownership of communications for app partners and developers. Key responsibilities include managing launch campaigns, roadmap coordination, and process optimization. The role emphasizes skills in product marketing, project management, and data-driven decision making, with compensation ranging from $88,000 to $132,000.

Client Happiness Servicing Associate

Company: Earnest

Location: USA

Posted Nov 22, 2025

This job description outlines a Client Happiness Servicing Associate role with responsibilities including customer support, product promotion, payment assistance, and team collaboration. It specifies qualifications like customer service experience, communication skills, and familiarity with financial processes, with a start date of January 12, 2026.

Global Marketing Operations Manager

Company: Saviynt

Location: USA

Posted Nov 22, 2025

The role is for a proactive, data-driven Global Marketing Operations Manager to streamline processes, improve automation, and power smarter decision-making across the global marketing organization. The ideal candidate will have 3-5 years of experience in Marketing Operations, Marketing Automation, or RevOps, strong Salesforce admin skills, experience owning HubSpot end-to-end, and exposure to Outreach, LeanData, or similar tools. The role involves Salesforce and Revenue Analytics, Marketing Automation and HubSpot Leadership, Insight-Driven Reporting, Process Optimization, and Cross-Team Collaboration.

Senior Technical Recruiter

Company: Grafana Labs

Location: USA

Posted Nov 22, 2025

Grafana Labs is seeking a Senior Technical Recruiter to support their RampD teams and leaders in technical and product hiring. The role involves full-cycle recruitment, engaging with passive and active talent, and generating offers. The position is remote and requires experience in technical recruiting, high-volume hiring, and sourcing. The contract is for 6 months with a targeted daily compensation of $450-$500.

Senior Content Creator - Test Prep and ELA

Company: Khan Academy

Location: USA

Posted Nov 22, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer a wide range of educational content and practice materials for PreK-12th grade and early college core academic subjects, with a focus on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, particularly those in historically under-resourced communities. They are looking for a Senior Content Creator to manage and drive development in the Test Prep domain, specifically focusing on SAT, with responsibilities including expanding test prep offerings, developing high school ELA courses, and working cross-functionally with various teams.

Partnerships & Sales Operations Manager, Khan Kids

Company: Khan Academy

Location: USA

Posted Nov 22, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, particularly in historically under-resourced communities.

Principal Solution Owner

Company: phData

Location: USA

Posted Nov 22, 2025

The job description is for a Solution Owner role in an Advisory practice. The role involves bridging the gap between clients' business needs and technical solutions, advising clients on best practices, shaping strategic vision for data platforms, and delivering transformative data solutions. Key responsibilities include vision and strategy, customer focus, influence and communication, and planning and execution. The role requires a bachelor's degree, experience in product management or consulting, and strong analytical and communication skills.

Insurance Expert

Company: Jane App

Location: USA

Posted Nov 22, 2025

Jane is a remote-first company that helps healthcare practitioners and their patients by simplifying their lives. They are looking for an experienced US Insurance Expert to join their team and help strengthen support, training, and learning across their teams and customer base. The role involves leveraging deep Revenue Cycle experience to educate, support, and elevate how Jane and their customers navigate insurance billing. The company values collaboration, humility, and a growth mindset, and offers a level of autonomy and flexibility to balance work and life.

Manager, Technical Support Americas (Mobile Access & Extraction)

Company: Magnet Forensics

Location: USA

Posted Nov 22, 2025

Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its global presence and is looking for a Manager Technical Support Americas to lead a team of Technical Support Engineers. The role involves providing support to customers using the mobile access and extraction suite of Magnet products, fostering a customer-centric approach, and driving continuous improvement.

Senior Engineering Manager - Core Experience Web

Company: Dropbox

Location: USA

Posted Nov 22, 2025

The role of Senior Engineering Manager at Dropbox involves leading a team of engineers to maintain and improve the core user-facing web platform, ensuring high quality and reliability of Dropbox's main product. The manager will partner with a Product Manager to execute critical business objectives, drive innovation, and manage a team of 12-25 engineers. The ideal candidate should have strong leadership skills, technical expertise, and experience managing engineering organizations.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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