Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Customer Success Manager

Company: NavVis

Location: USA

Posted Feb 02, 2025

NavVis, a global leader in reality capture and digital factory solutions, is seeking a Customer Success Manager for their US team. The role involves maintaining relationships with key accounts, identifying opportunities for growth, driving onboarding processes, and providing high-touch support. The ideal candidate should have experience in B2B technical account management, strong organizational skills, and a passion for technology. NavVis offers a competitive compensation package, flexible working hours, and a commitment to diversity and inclusion.

Software Engineer (Python) Data Platform

Company: Doximity

Location: USA

Posted Feb 02, 2025

Doximity is a leading digital platform for US medical professionals, aiming to help every physician be more productive and provide better care for their patients. The company is seeking a data engineer to collaborate with data analysts, engineers, and product teams to improve the Doximity data stack. The ideal candidate should have professional data engineering experience, be fluent in Python and SQL, and possess advanced knowledge of analytical databases and software engineering practices. Doximity offers competitive compensation, benefits, and a mission-driven work environment.

Claim Examiner Liability

Company: Sedgwick

Location: USA

Posted Feb 02, 2025

Sedgwick offers a positive work environment with a focus on caring for employees. A career at Sedgwick involves flexibility, meaningful work, and support for various needs. The company values diversity and inclusivity. The Claim Examiner Liability role involves analyzing complex general liability claims, negotiating settlements, and managing the litigation process. Qualifications include a bachelor's degree, professional certification, and 5 years of claims management experience. Essential skills include excellent communication, analytical skills, and the ability to work in a team environment.

Software Engineer II

Company: Qualia

Location: USA

Posted Feb 02, 2025

Qualia is hiring entrepreneurial engineers for their product-focused team. The role involves building web technologies, developing new products, and adding features to core web applications. Qualia values engineers with good product sense, attention to detail, and passion for the impact of their software. The tech stack includes JavaScript, NodeJS, Semantic UI, MongoDB, Microservice architecture, Kubernetes, and AWS. Qualia offers a robust benefits package, prioritizes family and personal wellbeing, and fosters a diverse and inclusive environment.

Learning Manager II - User Services and Support

Company: Pinterest

Location: USA

Posted Feb 02, 2025

The company is seeking an experienced Learning Manager to join the User Services and Support team. The role involves leading strategy programs, managing a team, and being involved in various projects. The ideal candidate should have at least 5 years of experience in people management, expertise in instructional design, and knowledge of eLearning tools. They should also have experience in designing training programs, working in a customer support environment, and strong communication skills. The role requires in-office collaboration up to 4 times a year.

Director - People Business Partner

Company: Impossible Foods

Location: USA

Posted Feb 02, 2025

Impossible Foods is seeking a Director of People Business Partner to serve as a strategic advisor and partner to business leaders. The role involves aligning the organization's people strategy with business objectives, driving talent development, organizational design, and cultural evolution. The ideal candidate should have 10+ years of HR experience, expertise in talent management, organizational design, and change management, and a proven track record of influencing and driving change in a dynamic environment. The position offers a competitive salary range, equity, benefits, and a bonus plan. Impossible Foods is an equal opportunity employer committed to diversity, equity, and inclusion.

Product Marketing Manager

Company: Athennian

Location: USA

Posted Feb 02, 2025

Athennian, a SaaS company, is seeking an experienced Product Marketing Manager. The role involves developing go-to-market strategies, shaping product positioning, conducting market research, creating enablement materials, overseeing content creation, monitoring performance, collaborating cross-functionally, and requiring 5+ years of product marketing experience in a SaaS technology company. The company values ambitious, result-driven individuals in a fast-paced startup environment with a focus on outcome-driven, wide responsibility, learning mindset, and strategic speed. Benefits include competitive perks, remote work options, and a culture of transparency.

Senior Enablement Manager

Company: Airbnb

Location: USA

Posted Feb 02, 2025

The Senior Enablement Manager for Host Entrepreneurs at Airbnb will design and execute enablement programs to support the field team's performance. Key responsibilities include program design and delivery, training and development, content creation, Salesforce and tools optimization, stakeholder collaboration, metrics and reporting, and continuous improvement. The ideal candidate should have proven experience in enablement sales or training, strong understanding of sales processes, experience with CRM systems, excellent project management skills, and a track record of cross-functional collaboration.

Engagement Manager

Company: Bishop Fox

Location: USA

Posted Feb 02, 2025

Bishop Fox, a leading offensive security solutions provider, is expanding and hiring an Engagement Manager. The role involves ensuring clients realize value from Bishop Fox services, managing client satisfaction, and increasing customer engagement. Responsibilities include overseeing service delivery, building client relationships, providing customer insights, and driving customer satisfaction. The ideal candidate should have at least 3 years of project management experience in security-related projects, 2+ years as a Customer Success Manager, and a strong understanding of the security industry. Bishop Fox offers remote work opportunities and a comprehensive benefits program.

Technical Account Manager - Financial Institution Partnerships

Company: Plaid

Location: USA

Posted Feb 02, 2025

Plaid, a fintech company founded in 2013, aims to unlock financial freedom for everyone. With offices in San Francisco, New York, Washington DC, London, and Amsterdam, Plaid powers tools used by millions for a healthier financial life. The Data Partnerships team enables financial institutions to share data securely and reliably. The Strategic Segment within this team manages relationships with largest financial institution partners. The role involves leading technical strategy, managing external relationships, and driving integration roadmap. Qualifications include 6+ years of experience in client-facing or technology-focused roles, excellent project management, and deep understanding of APIs, databases, and system infrastructures.

Faculty, Contributing - Mental Health Counseling

Company: Adtalem Global Education

Location: USA

Posted Feb 01, 2025

Walden University, a pioneer in student-centered distance education, is seeking faculty for its Clinical Mental Health Counseling program. The program focuses on preparing students academically, professionally, and personally to become skilled counselors. The philosophical foundation is based on a scholar-practitioner model, culturally relevant pedagogy, academic and experiential learning, and developmental instruction. The MS in Mental Health Counseling program is accredited by the Council for Accreditation of Counseling and Related Educational Programs (CACREP). New faculty members receive specific training in online teaching techniques, use of an electronic learning platform, and policies and procedures. They are expected to be in the classroom a minimum of 4 days per week and respond to student questions within 48 hours. Some travel may be required for residencies and national faculty meetings.

Real Specialist

Company: Finalsite

Location: USA

Posted Feb 02, 2025

Finalsite, a leading website communications, enrollment, and marketing platform for schools worldwide, is seeking a Renewal Specialist. The role involves managing renewal contracts, maintaining client relationships, and ensuring 100% on-time renewal rates. The ideal candidate should have a Bachelor's degree, 3-5 years of experience in account management, and strong communication, analytical, and problem-solving skills. Proficiency in Microsoft Office, CRM software, and negotiation skills are required. Finalsite offers 100% remote employment opportunities, but residency in the US is mandatory.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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